Le Tre Sorelle in Bari

I do not recommend this property. The check in is completely online and quite cumbersome. That in itself is ok but the real issues lie

Even though the address is correct, we had a difficult time finding it because it doesn’t look like the listing picture. The listing picture is from the inner courtyard (which has diminished in charm as well). If you look at the condition of the door, you can see the wood has rotted at the bottom which is due to the fact that if it rains, you have to walk through two to three inches of water to leave. It is listed as a B and B. It is not. Our room had a bed, wardrobe, dirty chair, desk, and small cafe set. There was a coffee maker with coffee, a tea kettle without tea, and a very small refrigerator. I’m guessing this is what’s called a mini bar in the listing. The room was filled with a very strong perfume or air freshener scent. We kept the window to try to air it out until we went to bed. We arrived early. There is no one on staff; however, someone who lived in this complex knew how to let us in. She call the “concierge” and gave us his contact information. He later send a code that would allow us to get in. He did provide names and numbers for taxi services when requested. Our room was next to a very busy, loud street. I would not recommend staying here. We needed a place close to the airport for early departure.

We arrived slightly after 10:00 after flying into the Bari airport. We were given digital “access” to enter the courtyard and our room and were given a phone number to call if the access failed. We tried the digital access repeatedly to no avail and then tried the phone number 3TIMES and it immediately went to music which told us the phone had been silenced or turned off. After ringing a buzzer a woman who had the keys and may or may not have been associated with the b&b let us in. This took us 15-20 minutes to gain access. She called one of the owners/manager(?) who said he would be “Right over”. Back to this in a minute,but fast forward to the negatives with this b&b. First, there was supposed to be parking. The only parking was ON THE STREET. Secondly, the room was large but cheaply furnished and in sore need of a coat of paint. Third, NO WIFI!!! Finally, there was no “B” in the B&B , I.e, no breakfast. A brochure that that was left in the room said “sweets” could be found in the fridge. The only thing in the fridge was a corkscrew! Anyway, back to the horrendous customer service…the owner finally knocked at our door 15 or 20 minutes after we gained access. He wanted to know what the issues were. We were in no mood to talk at that point, but horrible customer service was #1.

Terrible (impossible!) communication with the property owner. They requested a taxi for us to go back to the airport at the wrong hour and we then struggled finding another one in the middle of the night. Room #1 was extremely noisy until late in the night.