Universal Hotel in Cervia

The hotel was very busy due to the IRONMAN, but staff were professional, especially in the face of checking out guests on Monday 22/9 discovering there was a train and public transport strike, that, shout out to Vanessa, she dealt with frantic guests stranded for getting to Bologna airport for travelling home in a calm and professional manner. They don’t have enough kettles for rooms, I would say, we could only have one on the last 2 days of our 7 day stay. The only staff member who I found disconcerting , was the cream jacketed breakfast room male, who came up to me on the first morning and said “you make only breakfast “ I had nothing in my hands, and hadn’t even found a table . That was insulting but I chose not to mention in the moment because I wanted to just get on with my stay.

Just perfect stay. Thank you

Comfortable and close to beach, many restaurants and stores.

The staff are unbelievable. Fantastic, atención to detail, extremely friendly. Their a like a family. Pro-active. I have never seen a friendlier hotel than this one.

I stayed at Hotel Universal during the Ironman weekend and I had a great stay. The room was clean, the location could not have been better with a great view over transition and the sea, the service was great and the breakfast buffet was also great. The only fault I would say is that it looks a bit dated and that it is a bit noisy in the sense that you can hear when other guests talk or use the toilet or do anything in their rooms. Still I had a 5/5 stay! Thank you and hope to be back again soon!

Lovely hotel in Cervia. We were there for 6 nights for the annual Ironman competition in Cervia. The hotel entrance is stunning with marble and glass. It is across the street from the beach with easy access to the multiple beach resorts. The staff is most welcoming and bi-lingual. The rooms are on the small side but this is the normal standard for Italy. Location is a bit of work as the train station is about 1.3 miles from the hotel and you either need to take a taxi or walk (30mins). The food is outstanding. The breakfast buffet is great with coffees, juices, Prosecco, dozens of types of pastries/breads, lots of fruits, yogurts and several hot items. If you get the half board which includes dinner this is an amazing deal (normally 38€ per person). The dinner includes a hot/cold appetizer salad bar, and 1st and 2nd entree and a dessert bar. Beware as the food is very good and we overate every night! The wait staff was terrific and knew every night to bring me a glass of red wine with my dinner. If we return to Cervia this is a must stay!

Nice hotel and good location.
They should just add some vegan options for breakfast, you can find Bread, Jam, Fruit, Pastry, but nothing salty except walnuts.

Beautiful place
Struttura pulita in generale un po’ vecchia ma confortevole. A due passi dalla spiaggia quindi molto comoda

Everything nice, just missing more vegan options for breakfast.

Extremely Satisfying place to stay!
It was a wonderful hotel to stay at. It was near the beach and a great place to walk for exercise. It was off season, so it was not busy with people. Great views, great restaurants and had a lovely meal. The breakfast was included and was absolutely fantastic. The staff were very friendly and professional.