Hotel Romagna in Cesena

I don't think I've ever seen a 3-star hostel-style hotel! I'll start by saying that one night seemed like 2! We arrived, the entrance was a bit shabby, different from the photos! A very kind girl welcomed us, gave us the keys, registered and paid! We went up, I opened the room and I was shocked! The wall behind the headboard was made of brownish fabric with dust and cobwebs hanging down! It was small, with broken furniture and bedposts with no covers, filthy to say the least! The bathroom was a bit shabby but oh well! We decided to ask for a room change! He asked me for €15 more without hesitation, it's not worth €70, let alone €85! However, because I was tired, I said ok, as long as he gave me a better room, thanks! 3rd floor, we opened the right room with a balcony, the bathroom was always filthy, the furniture was filthy, the posts were filthy! Dirty and old carpeting throughout the hotel! Shared coffee machine and free 2 coffee pods and a small bottle of water! Signs like "No smoking" with furniture burned by cigarettes! Well, we slept! At 5, I woke up to the chaos on the street that was starting to increase! We woke up and I noticed the hygiene of the room, dirty doors, bathroom as well! We went downstairs to leave and I said goodbye to another girl who kept telling me, "This hotel has 3 stars, yes, the furniture has been renovated!" A hotel that doesn't deserve 3 stars! I can confirm this because the next evening we stayed for €65 a few kilometers away in a beautiful, well-kept, clean place with nothing broken.

Due to massive flooding in the region the hotel was not accessible and damaged during my trip. I reached out to the reception upfront to cancel my reservation but they refused though they were closed and it was literally impossible to go there !!? I even proposed to postpone my booking as a compromise, but they also refused. This hotel has no respect for their clients nor for customer laws. Avoid them at all costs, they are dishonest.

Double beds are preposterous. Two singles that went for a walk. Fell to the ground. Breakfast even on school canteens damage worse. Quality-price ratio deficit. For that price there is excellence in Cesena.

The staff is very friendly, but the rooms would need some refreshing. Not a very wide choice for breakfast. Of positive, free WiFi, affordable price and close to downtown that you can walk to