Hotel Palazzo Grillo in Genoa

Amazing amenities. The room was big and spacious. There was a floor for fruits, beverages and terrace as well as a lounge. There was also a billiard room but I didn't get to visit. Location is good however parking is a 8min walk away. Don't get fooled and try to drive to the hotel as we did and get stuck in the alleys for pedestrian only. Alleys are night are filled with youth and seemed dangerous. Try to avoid.

The lobby is beautiful with old fresco. Everything is organized and well taken care of. The breakfast is good. The room itself was average but had all the amenities needed. The location is conveniently located in the old town close to most of the attractions. All the stores are shut down after 7 pm except the restaurants so the streets in the area look abandoned. It's easy to get lost in the narrow streets which can be dark at night. I was a little nervous going out at night having to navigate the abandoned narrow alleys.

One of my favorite hotels ever. The way they combined modern style and comforts into this historic building while retaining it's history was truly impressive. Some reviews and travel guides will scare you about the old town neighborhood at night but we find the area around this hotel to be safe, quite, interesting, and beautiful. It was such a great central location to all the places we wanted to see. The service was also great with someone always around to help with directions, recommendations, or anything else we needed.

This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized.
Breakfast was simply incredible and the staff was warm and friendly.
Highly recommend!!!

The hotel itself was great, the staff was super helpful, and the room (Room 404) was very clean and spacious. My spouse said it was her favorite of the four hotels we stayed in. Minus one star for the AC system. The unit was installed behind the curtains; when the curtains were closed, it trapped cold air, which tricked the thermostat into reading a lower temperature than the room actually was. You had to leave the curtains at least half-way open to cool the room down. Not the most private solution. This room would be an easy 5 stars with a mini-split.

Because our room was right below the 5th-floor breakfast/commons area, we heard a lot of footsteps and furniture sliding around early in the morning. It didn't bother me, as I sleep with earplugs, but it did bother my spouse.

If you are not familiar with Genoa, then you should know that this city is not for the faint of heart. You will see and smell significant amounts of urine and feces in the narrow alleys (vicoli) all throughout the caruggi.

Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!

Great central location near sights etc, staff all very friendly and helpful. Also, near lots of great restaurants.

My wife & I very much enjoyed our recent stay at Palazzo Grillo.
We chose it for its location in the Old Town, which was ideal.
The ambience was quirky, in a good way, and the staff were friendly and helpful with recommendations for restaurants and travel. Our room was large with a comfortable bed. Our only observation was that some arm chairs or a sofa would have been a good addition.
Would definitely stay again.

I really enjoyed my two night stay at the Palazzo Grillo. The location was very central in Genoa, the building was absolutely stunning from an architectural point of view (I imagine it was a listed historical building). Rooms were very clean, temperature was good, the mini bar was well stocked and there was also a kettle, tea and coffee available. The bed was very comfortable and spacious with lots of pillows. Shower/bathroom were very spacious. I also enjoyed a delicious breakfast in the morning, they had a great selection of continental breakfast as well as sweets/pastries. After checking out we were allowed to leave our baggage in the storage room for a few more hours free of charge which was very handy. Staff was very polite and spoke really good English. Would highly recommend and if I visit Genoa again I will definitely be staying here again!