That didn't stop Laroslav from getting out a map and showing me the highlights of Genova, or the path to the beach from the hotel. The room was clean, spacious, and quite nice
A nice hotel with very professional and nice customer service! All the receptionists (especially Alessandro) were so helpful, smiling and welcoming. The breakfast was full of choices plus some Genoese flavours
Upon my arrival at the AC Genova Marriott, the front desk was extremely helpful, especially Laroslav. I don't speak nary a word of Italian unfortunately
Also the breakfast time were very nice, polite and kind! Greetings to Barbara and all other member of team
I ate both a dinner and a breakfast in the restaurant, and found both meals quite palatable
There is a small supermarket downstairs, open until 10 o'clock, which is convenient for shopping. The highway is very close, which causes the problem of vehicle noise at night. The hotel should provide free earplugs
Geat location to airport- We arrived late and the night audit gentleman was ver helpf
.
Great price for what its location on short notice. But cleanliness has something to be desired and the decor was very dated
Enjoyed my stay at the hotel and impressed by the hospitality, breakfast and special support from the staff- Ali was the one - available throughout, caring for everyone around 👍
I was for 3 night and i can tell thet it wasnt a good experience. I give 3 stars only for the location but for the other things i wasnt not happy. The room are in old aredacion and there was a smell of old things
The room was sufficient, shower well and air condition good.
The included breakfast was standard with a good coffee
The bad thing is the fridge is not working , because we would like to put some water to bring for tomorrow's beach day. The security lock is not functioning. The receptionists , are not welcoming
The hotel was satisfactory, though it did not particularly stand out. My primary reason for selecting it was the presence of a swimming pool. However, it is situated at a considerable distance from the city centre.
Always very comfortable. Professional and overly kind staff and you feel immediately "homey". Rooms spotless, functional with "sweet dreams" beds and plenty of pillows. Never fail !!
Very good location, convenient parking at a reasonable price and excellent staff. We spent two nights and it was very comfortable.
Easy to navigate if you have a car or use the only company Taxi services in Genoa (at their mercy). 10-15 minutes to Airport by Car, minutes from the Ferry Terminal and 15 minutes from the Cruise Port
The hotel was good, outstirk of city, breakfeast is italian, so really good ! . However, it is situated at a considerable distance from the city centre which is not great for shopping and visiting.
They speak French, which is very convenient. The breakfast buffet has a lot of choices. The service is efficient and clean. The only downside is that the sheets aren't changed every day
We love it so much! We have chosen to stay here before and after the cruise because it is so close to the cruise terminal
Everything is so elegant, staff very amabile, rooms, the last floor terrace, bed so comfortable!
We definitely want to come back and stay again here and spend more time in Genova which is so beautiful
We are staying two nights before leaving on a Transatlantic cruise
Unfortunately we couldn’t try all the amenities like the spa or the rooftop as they are currently closed
Very nice hotel with good parking
This Hotel was , without a doubt, in top 1% of places I’ve stayed. The service is amazing, the room is beautiful and well appointed and the free continental breakfast was the best I’ve ever had
The breakfast and hotel staff deserve the best reviews. Cleanliness was good except for some dust in the bathroom. The bed was comfortable, and I find the price-performance ratio to be high
We were lucky with parking and parked in the blue-striped section of the street directly opposite the entrance. We didn't trust leaving our keys in a nearby car park with the windows open
I liked the hotel; the location is excellent. Breakfasts were delicious, with a wide selection of everything, even fruit. It was very clean, and the staff was polite
The ventilation system was not functional, which led to some humidity buildup. Additionally, the drainage in the bathtub was not effective, which could be inconvenient during showers
Right in the heart of the city. Very clean. Comfortable room. Was adecent stay.
My wife and I stayed here on our honeymoon trip through Europe. It is a lovely hotel, with excellent service. Clean & tidy and it is within walking distance of the main parts of town.
Location : its located only few steps from Darsena Metro and a lot of historical locations around this place. So if you are a solo traveler and its your first time to reach Genoa , this is a good option for you
There was snacks and drinks when we walked in and snacks and drinks when we woke up. This location is central to everything you would like to see in the city. There is also a restaurant connected to the hotel itself
NH Marina is the best if you are looking for the experiences "Harborview"
I stayed one night and my room comes with balcone with harborview and city view
Note : make sure you book the room with balcony
Special thanks to Nicolo and Serena!!
This is a first-rate hotel with a fabulous breakfast. It is within walking distance for most locations of interest and near the train station and the Metro. Try to get a room on the second floor and toward the water end
Ideal location and pleasant stay
Ideally located and a very short walk to the port area. Complimentary breakfast which was a bonus. Rooms are not huge but this is not an issue if you're out most of the time anyway
Very nice, reasonably priced, good location at the Old Port
Very nice hotel with comfortable but small rooms. The staff is friendly and helpful. Continental breakfast is excellent
The guy in reception was super helpful. V close to the port and old town. Really convenient..
Great location nice hotel with friendly and helpful staff good quality fresh breakfast buffet
Rooms are nice and pretty good size
Great location. Stayed here before a cruise and could actually walk to the terminal. Breakfast was good. Room was comfortable.
Michele is excellent at the reception. Hotel in great location and close to amenities and famous attractions.
The hotel is stunning, renovated from an old palace; it's straight out of a James Bond movie. The rooms are large, comfortable, and clean. The restaurant is Michelin-starred, and the food and service are truly excellent
The hotel is very old and beautiful, the breakfast is very rich, and the square and ancient streets are just outside the hotel. It is a few minutes away from famous attractions and the parking lot is also very close
The hotel is located in the heart of Genoa. It is very simple and elegant. Valet parking is very convenient. The breakfast is rich, especially the drinks. The hotel's staircase is very beautiful
It's very popular, so reservations are generally required, and guests staying at the hotel are given priority. The hotel offers valet parking, which can be reserved by phone or email
The hotel is in a prime location and is very convenient for walking to attractions. The hotel lobby has a very beautiful spiral staircase and is equipped with an elevator
If I could give a higher rating for the service I would. The staff was absolutely impeccable; I was treated like royalty. Giada was so pleasant and hospitable
Location near port, but a bit far from city center. There is a bar, restaurant, small gym. Personnel is kind and helpful. Breakfast has enough gluten free options. Considering price/quality is highly recommended
A superb hotel with impeccable service and a fantastic location. We will definitely be back.
Great rooms, enough space, very clean. Good breakfast. Staff are very helpful & friendly. Not the greatest location for walking around etc
The hotel is situated directly beneath an overpass, making public transportation difficult to access.
Setting a high standard for service, every interaction, from check-in to room service, showcased professionalism and genuine care. The cleanliness was absolutely impeccable, resulting in a flawless and truly perfect stay
The location is convenient for sightseeing and daily activities, while still being quiet enough to relax. Facilities are well managed, and the overall atmosphere feels safe and welcoming
Quality-price very good! Room very nice and clean. Big bed really confortable!
The hotel is clean, well-maintained, and thoughtfully designed, with comfortable rooms and good soundproofing
It's halfway up the mountain in Genoa, a little far from the attractions, about a 20-minute walk. There's nothing fun in Genoa, so it's suitable to rent a car and drive from the beach
The recommended restaurant is good, and the front desk also provides restaurant reservation service!
Wonderful hotel, I really liked the spa area, it’s gorgeous.
We arrive at the restaurant; I'm usually hesitant to dine in hotel restaurants, but in this case I was completely satisfied with both the quantity and the quality
Modern rooms, very good facilities, comfortable mattress, excellent breakfast with a wide selection, close to the airport and free shuttle service to the airport.
Everything was perfect! We have absolutely nothing to complain about; we loved our 5-day stay!! The rooms are beautiful and very clean, with everything you could need!
The staff were wonderful; we especially want to thank Simone, Kristian, and Ariana
The hotel is in a good location near the airport. It has a comfortable large bed, air conditioning, and a clean bathroom. The hotel offers a free airport shuttle service, which is convenient if you have several suitcases
A bit of the walk from the train station, if you have an early flight I would suggest taking a taxi but if your flight is during the day and you have time definitely not a bad walk to the airport maybe 15/20 min walk
Close to the airport, less than a 20-minute taxi ride to the city center, well-equipped rooms, abundant breakfast, reasonable price, excellent!
A wonderful hostel with an excellent location!
The staff is just amazing — they changed my booking dates upon my request, and I’m endlessly grateful! There are lots of young people and various events, so you definitely won’t get bored during your stay! And Genoa is simply love — I’ll definitely come back
I liked the hostel, there is a kitchen, even free food, a coffee machine, a bar, the hotel has parties, but they will not interfere with your sleep, as the rooms are on the upper floors, and the kitchen and bar on 1
The bed was quite hard which was the only drawback. They have a lift, so that's nice w suitcases. There's free water and you get a few drink ticket. Breakfast was a good deal for the price with a lot of selection
the only point is that they do not have a unified rule for guests, i. for example, not to make noise in the room after 11 pm. people can sit there and talk, if someone is already sleeping and they will not care
This is a pretty good place to stay. Pros:
It's a 5-minute walk from the train station. The place is well-maintained and clean. All the staff are friendly and helpful. The entire room smells fragrant
Very close to the bus station and main metro station. Staff were friendly and there are different activities happening inside hostel open space organised by the hostel such as karaoke
I would like to give it a one for this. But the staff is very nice, the breakfasts are good, it is generally clean, and the location is great, so I am writing the review as is and have given the ratings objectively
Parking is valet only, 25-30 Euros a night, and reserving a spot in advance is recommended. Only downside: the hotel has only two tiny elevators (and 9 floors) and one of them was out of service during our stay
Awesome 5 night stay! Central to all the wow and yummy of Genoa! Facilities immaculate, staff friendly and helpful. Food was excellent and priced right. Easy access to great restaurants and attractions 2 to 5 min walk
This hotel was in a great location, everything was very nice, clean, staff was attentive and professional. I’m so glad I opted in for it. The options were tasty, fresh, and there were many healthy options
The hotel has been slightly renovated, but unfortunately, the main thing - the ventilation system - has not been updated. It is noisy, either does not work or works very poorly, there is visible mold
Stayed there as usual, breakfast was good. Convenient location. Very close to the fountain, many restaurants around. The room was quite clean, it would be better to choose a higher floor.
Nice place in this little sea-side city near Genoa
Nice place, in center and front of beaches, and easy to go with private parking.
To recommend.
The free private parking is really very useful especially in high season when parking elsewhere would be a challenge. The vintage and elegant environment is the icing on the cake
Great rooms, great service. They have free parking and the beach is across the road. Not the first time we have stayed and won't be' the last.
Opposite a beach, which is ok but not the best beach, a long way out of Genoa city. Property needs some work, floors squeaked and were dirty. Breakfast offerings were ok, cold selection, no hot food
Managers and staff were too friendly. We thoroughly enjoyed our stay. The place was really clean. One of the best location to stay in Genoa. The bed and pillows were very comfortable. Would highly recommend this place.
Staying at this hotel is always relaxing and very satisfying. The staff is very kind and goes out of their way to accommodate every request of the customer with extreme courtesy
Russian-speaking girl at the reception Desk.
Only minus is that is very slippery flooring and furniture.
This hotel was supposed to be a 4-star, but when I got there, they said they upgraded me to their 5-star place because of some change in plans
We were very happy with our selection of hotel. This hotel is located right next to the main train station and at walking distance to the city center. The room was very comfortable and very clean
So, what I'm writing about is the 5-star hotel, and I'm totally grateful for the upgrade!
The hotel, even though it was old, was super clean and had awesome services like massages and personal stuff
We really enjoyed our one night stay! The bed was comfortable and we stayed in a corner room, which had two windows that opened up to a nice view. It made for a lovely breeze through the room
I liked the Savoia overall: beautiful interiors with a hint of luxury, sumptuous breakfasts on the terrace with a wide selection of dishes, and the restaurant has live music in the mornings and evenings—a pianist plays, very beautiful! 😍
Daily cleaning, towels changed, and bottled water replenished daily
Every single person in the staff of that hotel is super nice, from front desk to bar tenders, I extend my sincere gratitude to you - for your flexibility with your customers, for your patience and the care you had with me
Overall the site is a hidden gem in Genova that provides its customers with a true Genova experience for a fair price and a versatile management and place where you can get fun and quiet time at the same time - all this with a good wifi and a nice breakfast, hence why I recommend it
The hotel is really nice, you can meet a lot of people right away. It's very close to the city center, which is super convenient if you want to pop into Genoa. Recommended – it's comfortable and affordable.
I was very well greeted by a very nice front desk staff including Anna and a colleague who lent me a charging cable for my phone and then I went to get some food in the lobby/bar while I decided if I was going to stay, time during which I got myself a nice burger and a beer to take advantage of their specials menu and watched some Italian soccer while at it while listening to amazing Latin music
Very nice building, wonderful common areas, everything in order, except for a problem with the elevator, one of the two is not working, so there is a bit of a wait for the elevator.
Great hotel with a friendly atmosphere! I'll be happy to come again! Perfect for young people. Only the beds are metal and the mattress is hard.. everything else is just super!
I really enjoyed my two night stay at the Palazzo Grillo. The location was very central in Genoa, the building was absolutely stunning from an architectural point of view (I imagine it was a listed historical building)
The room was big and spacious. There was a floor for fruits, beverages and terrace as well as a lounge. There was also a billiard room but I didn't get to visit. Location is good however parking is a 8min walk away
This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized.
Breakfast was simply incredible and the staff was warm and friendly.
Highly recommend!!!
It was such a great central location to all the places we wanted to see. The service was also great with someone always around to help with directions, recommendations, or anything else we needed
The location is conveniently located in the old town close to most of the attractions. All the stores are shut down after 7 pm except the restaurants so the streets in the area look abandoned
Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!
The hotel is located in the old town of Genova, so it is in a great location for exploring the city. The reception is on the second floor, so it is a little hard to find, but the rooms are clean and comfortable.
Friendly staff.. excellent location for moving...small room but clean and it is ok for short stay.... welcome coffee free.... the staff answered my question for tourists...
Id recommend 👌
Well-kept and welcoming structure. Small room but with everything you need. Located in a perfect area to visit Genoa on foot.
The hotel is very clean and has a good location. It takes about 10 minutes to walk to the aquarium.
There are stairs from the entrance to the front desk, and they helped me with my luggage when I checked in, but they didn't help me with my luggage when I checked out. The man in charge of the restaurant was very kind
Very good location!
Nice view from rooms and rooms are big enough
Housekeeping is bad
Everything about the hotel was perfect. Spacious room with a huge bathroom and impeccable cleanliness. Perfect location if you want to visit the aquarium and the historic center
The only downside is that the parking lot has an entire floor dedicated to electric cars, but the charging stations weren't working. Luckily, there's one right under the hotel!
The location is relatively close to the train station, but also close to the attractions. Worth it
A great hotel for its location and services.
Genoa visit!!
We spent one night at the property, this was clean and spacious, this is very centric to the main attractions in Genoa
The only negative point is at night, the place is surrounded by tramps which makes the place uncomfortable