Hotel Centrale in Garda

The only saving grace is its location 2 minutes walk to the lake but no views from the hotel it looks onto a busy side street and the outside space is a tired and unkempt courtyard which the staff use to park their motorcycles and take their breaks. The rooms were clean and reasonable size but our room had no window so very dark there’s not much privacy on the very small balconies which looked in need of some repair and a lick of paint. The bar is tiny no bigger than a snug and the house wines were almost undrinkable the house beer wasn’t much better. Apart from Sonia the only female waitress and the cleaners the rest of the staff were not particularly friendly and the manager seemed unhelpful and at times rude. Not sure why he’s in the hospitality business as he really didn’t want to be there we nicknamed him Basil. Breakfast was ok but the evening meal wasn’t good. One night I was given a very small square of fish that had obviously been under a heat lamp so hard on top and slimy skin the potatoes were black as was my friends meal so we sent it back but no apology or offer of an alternative so we ate out after that. The restaurant had no atmosphere and felt like a canteen rather that a 4 star restaurant very stark with no decor. We travelled with Great Railway Journeys and some of our group had rooms at the front but had to keep the windows closed due to the noise of the road. We were directly above the kitchen so we were woken most mornings at 5 am by the staff who made no attempt to keep the noise down. There is no on site facilities or entertainment of any sort the sister hotel does have a pool but for those people with limited mobility it’s a good 10 minutes walk. Worst hotel I’ve ever stayed in especially as it’s been given 4 stars. Unless you just do bed and breakfast for one night I would go somewhere else.