Regina Adelaide Hotel & Spa in Garda

This was our first (and probably last) visit to Garda which started badly as when we arrived at the hotel around noon (having been travelling since 4am) the unfriendly receptionist told us our room wasn't ready and likely not available until 2pm. She said she would conduct the check in then and we were then 'dismissed'. There was no offer to show us around the public areas or ask if we wanted any refreshments (which I later learned were available in the American Bar of the hotel). We asked for a recommendation of somewhere to eat and were directed to a local hostelry around the block from the hotel. When we returned an hour or so later we were checked in by the same person, with no apology of having being sent away first time and told our luggage was already in our room. I had to ask about breakfast times, in fact during our entire stay there was a sense of disdain and arrogance from the reception staff whenever we enquired about anything. Our request for a uk newspaper was met with "we don't get them now because of Brexit"!! There was no air con as it had been turned off (due to a state policy we were told) and it took us 3 days to find the way to the outdoor pool as there was no signage. When we raised this with the receptionist we were told it was because the hotel owners don't want signs all over!! The housekeeping was good when it was done but never seemed to be done around the same time every day so sometimes your towels had been changed when you got back from a morning stroll, but other times not. I had high hopes of a lovely relaxing stay in this hotel (we had a junior suite) but we just felt unwelcome and 'processed'. We will not be back and won't recommend it.