Art Hotel Narita in Narita

This hotel is quite large with nice garden views. They offer a shuttle service to and from Narita Airport, and the driver even helps with luggage, making it perfect for layovers or late-night arrivals. The convenience store on the first floor is also very handy.

Spacious room for 3 people. Value for money. Great free shuttle bus services. Nice onsen for 700 yen for adult.

✈️I stayed at this hotel for one night only as I had an early morning flight at 8:50am the next day. This hotel is an excellent option for travelers with early departures, as there is a direct shuttle bus from the hotel to Narita Airport, making the transfer very convenient and stress-free.

🚌 Shuttle bus information:
For shuttle buses from Narita Airport to the hotel, you can check the timetable in advance or ask at the airport information counter upon arrival. They will guide you to the correct bus stop. At the bus stop, there is also a stand with a QR code to check the latest timetable.

For the return trip from the hotel to Narita Airport, the hotel provides a shuttle bus timetable, which you can request directly from the front desk. The staff are happy to assist and explain the options clearly.

♨️The hotel features an outdoor onsen, with last entry at 10:30pm, which I really enjoyed. One special highlight is being able to watch planes flying across the sky while soaking — a very unique experience. I believe the daytime view would be even better, but the atmosphere at night is still relaxing.

💆🏻 There is also a massage facility on site. I booked a 30-minute foot massage, which was very comfortable and well done by a professional Japanese therapist. A great option to unwind after a long day.

👨🏼🍳The hotel has two restaurants. One is a buffet-style restaurant — the food was average, acceptable but not particularly memorable. The other is a Japanese–Chinese fusion restaurant. Unfortunately, my experience there was less pleasant. I attempted to walk in for dinner but was told it was reservation-only, despite many empty seats at the time. The interaction felt unwelcoming, which was disappointing.

🏨That said, the overall hotel staff were consistently friendly, polite, and helpful, especially at the front desk.

Although this is a well-established, older hotel, it is very well maintained, clean, and comfortable. With its onsen, relaxing environment, and attentive hotel staff, it remains a solid choice for travelers looking for a calm stay in Tokyo.

Art Hotel is always our go-to hotel whenever we’re in Chiba Prefecture. Its location is incredibly convenient, making it easy to get around, and the price is very affordable for what you get. One of the highlights for us is the onsen, which is perfect for relaxing after a long day. Overall, it consistently offers great value, comfort, and convenience, which is why we keep coming back.

I stayed at the Main building, not the Garden Wing as stated by many to be poorly maintained. Rooms are small, older but functional. Complimentary Shuttle to and from the airport/ Narita city and hotel. There are many airport hotels near Narita but everyone chooses this because of its ONSEN! It is a must. In-house guest can pay a small fee of 700yen for multiple visits. Given the affordable room price, I think the onsen fee is reasonable because OMG, the onsen settings are beautiful and relaxing, especially the outdoor onsens! Male and Female sides change between the afternoon/night and morning sessions. So do yourself a favour and try out the onsens if you choose to stay here. If not, it is your loss.

The hotel had a free shuttle bus service to and from the airport, which was convenient. The hotel lobby was well presented however the room was dated and could be modernised, like the rest of the hotel and had various marks on the wall. Unfortunately, the bedding was ripped on arrival. There is a konbini within the hotel, which is handy.

The location of the hotel is perfect if you have an early flight because of its proximity to Narita. I did not need to go out because the hotel is complete with amenities. It even has a convenience store inside. The staff is also very accommodating when I requested them to book a taxi for me to Narita for an early flight.

12/12/25 

We booked this hotel due to our flight was cancelled. It’s very affordable considering a free shuttle bus is provided to and fro Narita Airport Terminal 1-3. Also they provide free shuttle bus to the city train station. For approximate USD 50-60 / night I would say it’s a great bargain. Although the room I booked it’s kinda dated and looks all, the bed was comfy but the pillow kinda small in size and can be improved. Room service can be improved too as we waited for 30mins after our first call to request for an additional pillow and we needed to call again. There’s a bath tub which surprised me for the room cost.The hotel amenities are great and surroundings are zen and beautiful. Overall it’s a good stay and a great bargain for what I paid.