Alpen Park in Shymkent
✅ Clean and comfortable pool with three depth sections catering to different ages ✅ Helpful managers and waiters noted for good service ✅ Delicious cuisine served at the on-site restaurant ✅ Pleasant garden and terrace areas with comfortable sun loungers ✅ 24-hour front desk and security services provide reliable guest support ❌ Some guests find the prices slightly above average compared to quality ❌ Occasional menu shortages reported, with half of the listed items missing ❌ Pool water temperature varies; some find it too cold, others too warm ❌ Slippery pool bottom poses safety concerns ❌ DJ music selection criticized as repetitive by some visitors
Rooms and prices
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Description
Alpen Park is a 3-star hotel located in Shymkent, Kazakhstan, offering a variety of room types including Standard, Standard with pool view, and Deluxe options. The property scores an impressive 9.5 out of 10 overall, reflecting high ratings in cleanliness, amenities, location, and service. Guests appreciate the clean and comfortable pool area, which features three sections catering to different age groups: deep for ages 12 and up, medium depth for children 6 to 10, and a shallow section for toddlers. The hotel provides essential services such as air conditioning, free WiFi, a restaurant, bar, and free parking. Children of all ages are welcome, and those up to 17 years old stay free if no extra bed is required. However, cribs and extra beds are not available in any room type. Alpen Park’s garden and terrace areas add to the relaxing atmosphere, and 24-hour security and front desk services ensure guest safety and assistance around the clock.
Location
Alpen Park is situated at Baydibek bi Street 172а in Shymkent. While specific distances to landmarks are not provided, the hotel is noted for being within the city limits, allowing guests to avoid long commutes. This central location makes it easy to access Shymkent’s urban amenities and attractions. The GPS coordinates are 42.3319 latitude and 69.5666 longitude, placing it well within the city’s developed areas. Free parking on site is convenient for travelers with vehicles.
Tips
- Arrive early in the day to avoid crowds at the pool, especially before 4-5 PM when it gets busy.
- Be cautious around the pool as some areas have slippery bottoms.
- If you plan to dine at the restaurant, consider checking menu availability as some items may be missing.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Check in time: 12:00. Check out time: 10:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoking areas
- Heating
- Security guard
- Garden
- Terrace
- Non-smoking rooms
- Room service
- Laundry
- Bar
- Restaurant
- Free Wi-Fi
- Internet access
- Airport transportation
- Sun Deck
- Parking
- Parking nearby
- Beach facilities
Video: Alpen Park отель 5 звезд Тольятти
Map
Reviews
The water is very warm, which I don't like; it's unpleasant to swim in.
We ordered beer based on the waiter's recommendation, and it was terrible.
The food is generally delicious, but the prices are slightly above average.
Cool pools for both kids and adults.
POIs near hotel
Frequently asked questions about Alpen Park
What room types are available at Alpen Park?
The hotel offers Standard room, Standard room with pool view, Standard Double room, Deluxe room, and Deluxe Double room.
Are children allowed to stay at Alpen Park?
Yes, children of all ages are welcome. Children aged 0 to 17 can stay for free if no extra bed is needed.
Does Alpen Park have a swimming pool suitable for children?
Yes, the pool area has three sections: a deep section for ages 12 and up, medium depth for children 6 to 10, and a shallow section for toddlers.
Is parking available at Alpen Park?
Yes, free parking is available on site.
Are extra beds or cribs available at the hotel?
No, cribs and extra beds cannot be added to any room type.
