NCityHotel in Astana
✅ Rooms described as very clean and cozy by multiple guests ✅ High ratings for cleanliness and amenities (both 9/10) ✅ Guests appreciated the quiet and comfort, calling it a 'super hotel' with 'great rest' ❌ One guest reported being checked into a dirty room and waiting 3 hours for cleaning ❌ Breakfast is limited in variety and served only to the room without a food room ❌ Service has been called 'awful' by one reviewer despite generally good ratings
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Description
NCityHotel is a three-star hotel located at 40 Sarayshyq Street in Astana, Kazakhstan. It offers a selection of room types including Standard Double rooms, some with balconies, Deluxe Family rooms, and Junior Suites. Guests can expect amenities such as air conditioning, heating, free WiFi, and free parking. The hotel operates a 24-hour front desk and provides family rooms and a shared lounge/TV area. Pets are allowed, which might be convenient for travelers with animals. Cleanliness and service receive high marks, both rated 9 out of 10, reflecting the generally positive guest experience. Breakfast is available, though it is served to the room without a dedicated dining area or multiple options. Prices start at 64 USD per night making it an affordable option in the city.
Location
NCityHotel is situated approximately 12 kilometers from Astana's Nursultan Nazarbayev International Airport (TSE). The hotel is in the city of Astana on Sarayshyq Street. Nearby dining options include Daily Cafe, located just 333 meters away, rated 8 out of 10 by visitors. This location offers easy access to local amenities and is well-rated for convenience with a 9 out of 10 location score. The hotel's latitude and longitude coordinates are 51.132047 and 71.43771 respectively, placing it in a central urban area.
Tips
- Expect your breakfast to be brought directly to your room, as the hotel lacks a dining area.
- If you have pets, the hotel accommodates them, but confirm any specific requirements in advance.
- Check your room carefully at check-in to avoid issues like those reported with cleanliness and waiting times.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Age Requirements: The main guest checking in must be at least 18 years old
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Heating
- Early check-in
- Late check-out
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Iron and board
- Ironing
- Laundry
- Hairdryer (on request)
- Telephone
- Iron
- Coffee/tea for guests
- Free Wi-Fi
- Free internet
- Russian
- English
- Free parking
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video
Map
Reviews
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about NCityHotel
Are pets allowed at NCityHotel?
Yes, pets are allowed at NCityHotel.
Is breakfast included in the room rate at NCityHotel?
Breakfast is available but not included in the room rate; it must be paid for separately at the hotel.
Can extra beds or cribs be added to rooms at NCityHotel?
No, cribs and extra beds cannot be added to any room type.
How far is NCityHotel from the nearest airport?
NCityHotel is 12 kilometers from Nursultan Nazarbayev International Airport (TSE).
Does NCityHotel have a restaurant or dining area?
No, the hotel does not have a kitchen or food room; breakfast is served to the room.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 68 USD The best time to book is October 7, with rates starting from 68 USD