Everything is good about hotel, friendly staff, clean rooms, awesome location near 3-4 shopping centres
Good hotel. Polite staff, good cuisine. Excellent service. The room has everything necessary for guests. I am happy with everything.
Front desk spoke English, staff were very helpful and friendly. The room had a good design, was clean and made up everyday with new towels. Fantastic location, near 2 malls and other cafes
It was the best hotel I have stayed in kazakstan. The location is near to Khan shator. Service, room, aments etc, everything was fantastic
The hotel is close to the yurt-shaped shopping mall (Khan Shatyr). A good 20-25 minutes walk to the Baiterek Tower. If I understand well it is the ex-Marriott hotel
Unfortunately, the new hotel management is not doing a good job to maintain the Marriott standard. Just a few examples: the safe was not working in my room
Astana, Heidar Aliyev Street 14 (5 km from centre) 🧭 Map
Rooms are generously sized, with excellent soundproofing, high-speed internet, and work-friendly layouts. The bedding and overall in-room comfort are of a high standard, supporting both productivity and rest
Ive stayed here several times and its the same each time. Pleasant, clean, friendly staff and good food. will stay again in the future.
Staff are well-trained, fluent in English, and demonstrate a clear understanding of international guest expectations. Dining options are strong, with both buffet and à la carte choices that cater to a range of tastes
A dependable choice for discerning travelers and executives. Would you like a condensed version for a public review platform, or a comparative summary versus other local properties?
In summary, Hilton Astana offers a world-class hospitality experience, with the consistency and capability to support high-level travel, business operations, and formal events
Conference facilities are extensive and technically well-equipped, making Hilton Astana a natural choice for hosting regional events, board meetings, or corporate summits
This is probably one of the best hotels in Nur-Sultan, and perhaps in all of Kazakhstan. I couldn't contain my delight on the first day of my stay in the room
The front desk staff were very welcoming, and the breakfast was excellent.
The service is good. The room inside is nice. It’s warm enough to stay inside.
Very clean and modern. Good location. Staff was friendly and helpful.
New hotel, good service, comfortable lounge
Good hotel. Decent location. Would stay here again if travelling back to Astana.
Astana, 38 Tauelsizdik Ave (2 km from centre) 🧭 Map
The hotel is new and clean, and the bathroom facilities are all from good brands. To be able to enjoy such quality and service at this price, the value for money is really excellent. Highly recommended.
I chose Ibis because I wanted a solid hotel in Astana, with no bad surprises. And it was exactly this, even better than expected. Very friendly and helpful staff. Excellent cleaning of rooms, even daily
The room is quite good for the people travelling alone. The quality of the amenities are good. Breakfast is best here. It's value for money
Amazing view! Nice restaurant, but the breakfast to take away was not the best.
Had a good shirt night stay. I may stay there again during my next trip.
It s an Ibis, nothing more and nothing less. Microsoft people and good breakfast.
It's not what I expected from the Rixos chain at all and I was not impressed to explore the chain further. Good enough is good enough but there are definitely better options
It is a very nice hotel in every sense. The employees are very friendly and caring. I recommend
The location of the hotel was excellent. The rooms are a bit worn down but clean. We arrived before the official check-in time
Syper four times conducted nonpremium "people's favorite". Only hood!
I've stayed in a cheaper and slightly more expensive hotel and both were much better as an overall experience. The staff are nice but aren't the most hospitable, the food was ok and service therein was meh
The spa, sauna and hammam are fantastic. The room is good but again not great. Overall this hotel is good and in a great location
Astana, Kenesari street & Saryarka boulevard (45 min from centre) 🧭 Map
It is located in a nice area of Astana near the river. Definitely a nice place to stay
The hotel needs some renovation, you could’ve found better options for a much smaller amount of money…
The floors in the rooms should also be cleaned up and the were also an empty pack of body wash…
Disadvantages: The room has a bathtub, and it is a bit inconvenient to take a shower. The breakfast is very ordinary and not as good as eating directly in the supermarket
Came there for a business trip
Couldn't sleep at night due to unbearable heat in the room. Cooling air conditioning was not working. Even if the hotel is connected by the city heating system like they said
Hotel is a little old but still had a comfortable stay. The beds were with wheels and moved around but were very comfortable
The room size was good for a standard room, breakfast though i would say needs more attention and updates. Location wise it's not far from the centre and is near a river
Astana, Turan avenue 44 (45 min from centre) 🧭 Map
I had a pleasant experience staying at this hotel. The room was clean, with a good bed and four pillows (two soft, two firmer). There was also a kettle, an iron, and an ironing board in the room
The staff was unobtrusive, and the breakfasts, which were included, were good. If I were to visit this city again, I would definitely stay at this hotel
Excellent hotel, stayed for several days, and the staff were incredibly friendly.
The bed wasn't neatly made, not like what you'd expect in a hotel. We had to ask for toothpaste and a toothbrush ourselves, as there weren't any. The breakfast was meager.
The only minor issue was that the air conditioning remote control glowed at night if you slept with it on (we didn't figure out if there was a way to turn off the light)
We stayed for three days, one of which was a full day (night, day, morning) – on the second day, the towels were changed, and water was replenished
Although it opened in 2017, the interior is excellent and doesn't feel dated. Cleanliness: Excellent, with a housekeeper to help maintain cleanliness
Besides the housekeeper's assistance with cleanliness, the front desk even checked our passports during check-in and arranged a room with Chinese standard electrical outlets. It was incredibly convenient and touching
Environment: Constant temperature and humidity, very friendly in cold Astana. Located right on the central axis and just a 5-minute walk from the Tree of Life Monument, it's a great place for a trip
Beautiful hotel with incredible facilities and excellent attentive service, would definitely visit again.
The hotel deserves its five stars. There were some minor downsides, but overall the stay at the hotel left a pleasant impression. The hotel has a good spa center
Great hotel! Great service, everything is clean! Thank you so much!
Astana, Khuseyn Ben Talal 25 (6 km from centre) 🧭 Map
Beautiful lobby and common areas. Excellent cuisine and restaurant. Will be convenient for both business trips and leisure, including with children. Conveniently, mega 10 minutes walk from the hotel
Excellent staff. The best location for those who travel by plane and arrived on business on the left bank. 5-star service. Very cozy hotel.
Good hotel, though far from the center, cozy place for breakfast. Breakfast is not very varied, but there is everything you need to start the day well) everyone is very polite, courteous and helpful. I liked the hotel
A good modern hotel, everything you need is there. It would be even better if the cosmetics were of one line, and not different at each check-in. Otherwise, no complaints.
Excellent hotel. Close to the airport and clean.
Room and amenities are good, however room service is below expectations from several order of dinners and lunches ordered I liked only the signature tea.
The hotel was very clean, and the front desk had staff who spoke Chinese, English, and Russian. The breakfast selection was extensive. It was a very large hotel with excellent soundproofing
A good place to stay right in the centre of the city. Baiterek, Moskva business centre and ministerial building are in 5 min walk. The room was clean and spacious, all necessities in the room
The rooms are quite comfortable, although the facilities are a bit dated. Overall, it's very good.
Enough to satiate you for a good start of the day
Unfortunately the mattress was very hard. Coffee/ tea not replenished daily we had to keep asking. and and did not always arrive and no milk for coffee Good variety at breakfast and cook to order omeletes
Astana, Mangilik El Avenue 43 a (60 min from centre) 🧭 Map
Excellent hotel, good service and tasty breakfast.
The service staffs are excellent as very attentive. The location is nearby to restaurants and mini marts. The room is clean with air conditioning. I will definitely come back to this hotel staying.
Everything was great. Friendly staff, comfortable beds, good soundproofing, no noise from the neighbors, and a convenient location
Hotel receptionist speak good english
The hotel is nice and clean, the breakfast is pretty actually, at least compared to American standards. Large selection of food with a slightly different hot food selection every day.
The amenities are nice and new, breakfast was delicious, but coffee had no taste😅 The location is brilliant if you want to stay close to the city center and avoid traffic jam
Astana, 1 Kabanbay Batyr Avenue (2 km from centre) 🧭 Map
The staff are caring, hospitable and cheerful, always going above and beyond for your needs. The breakfast merged variety with the best quality I've ever experienced in a hotel ever
My goodness was the room luxurious and stunning for their most basic one. Without a doubt, if you are coming to Astana, which you should, The St
Everything was on satisfactory level. Best hotel in the City, at my own option. Breakfasts are exquisite with a lot of choice
It looks beautiful! I think the view from the Windows on the promenade is wonderful.
I’m surprised to find such high end hotel in Kazakhstan. It was a pleasant stay.
This was by far the best hotel experience of my life. Regis is the embodiment of luxury and in Astana it is extremely good value for money in a majestic city that is truly a hidden gem
Facilities: Complete facilities, relatively old
Health: good
Environment: There is a supermarket on the right when you go out
The service was excellent
The lake is frozen, and the traffic flowing back and forth on the bridge and the ice under the bridge form a beautiful scenery
So, the point is the hotel is fully booked OR there are rooms extra?
Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves
The service attitude is OK, the hotel lobby environment is OK, but the room is average
But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us
Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana
Astana, Prospekt Balkantau, 213 (45 min from centre) 🧭 Map
I loved Baku. People were very friendly. Prices were very reasonable.
Alyia the receptionist in this hotel was one of the best. She always went out of her way to help me. She is a big asset for the this stablishment!
Excellent location: Astana Zor Hotel is located in the city center with convenient transportation and is surrounded by many shopping malls, restaurants and attractions
Good hotel. Perhaps 3 stars. Very supportive and cordial staff. Halal food. Good breakfast. Rooms could be a bit better especially mattresses. The location is good. Around $50 per night which was very reasonable.
It's a good hotel, but the room smells very bad. I don't know why.
The room is large and convenient. There were children next door who were a bit noisy during our stay. The breakfast was average and the waiter was very friendly.
Beautiful place to stay. Very clean. Friendly staff. Yhe beautiful pool and jacuzzi.
Amazing hotel and super good rooms with very friendly staff. I would recommend others to stay here as I was very impressed with the service I was provided. 10/10
Best western is famous for its old classical design. But this time it was a little bit dirty or there was no person in the room for a long time. However, they got a new massage service on the 3rd floor which was amazing!
Thank you for your help to give me higher floor,and your English is very impressively good.
Such a small place for breakfast. Breakfast is really poor, specially variations of food. Not always fresh.
To confirm, I even followed up with another staff member that same evening, who assured me the breakfast was already packed and would be ready for me upon departure. However, when we arrived at reception at 6 a
Very centrally located hotel, within walking distance to most attractions. The staff were nice and welcoming. The hotel is well maintained, though some areas could use a bit of modernization
Astana, Beibitshilik Street 8 (60 min from centre) 🧭 Map
Breakfast with good choice of meals and exellent quality
Nice, clean and comfortable in all aspects. I was during cold time with below -25 dae C outside. It was nicely warm inside and in the rooms
Everything is very comfortable and welcoming! I myself am a resident of Almaty, stayed for 2 days. Calm, quiet, good place to stay. Wonderful restaurant, very wide range of food, not expensive
Their staff members are very friendly and supportive. Location is good for my stay. Restaurant serves decent food for breakfast and dinner. Small but Comfortable room for one guest.
Great location and old Soviet building. Breakfast average but takeaway coffee cups good. Not enough sweet times and cakes were never topped up.
We really enjoyed stay. Breakfast was excellent, room was specious and it was ideally located.
Excellent location in the heart of the city. Lots of services. Nice interior. Lovely staff.
I was incredibly surprised to find my favorite Bang & Olufsen (B&O) sound system right in my room—the sound quality is simply superb! The staff is very attentive and welcoming, and details like the selection of books in the room highlight the high level of service
The hotel impresses with its unique architecture, and the interior design deserves special praise: stylish modern minimalism in warm natural tones creates an atmosphere of exceptional tranquility and comfort
The room was perfect—spotless, quiet and very comfortable—and the staff were genuinely friendly. Special thanks to receptionists Turan, Assel, and Beksultan, and to Madina from the breakfast team, who was wonderful
Great hotel! They have everything. We used all the services. The breakfasts were simply amazing.
We were in hotel second time. It was splendid . Excellent breakfast. We want back again.
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
Astana, 29/1 D.Konaev street (in the centre) 🧭 Map
The breakfast variety is average, with more cold food, but the restaurant on the 21st floor has a good view
Very good location, in the city center
The room is quite old and the size is good. The bathroom has a musty smell. Breakfast is on the second floor. The basic food is not replenished in a timely manner. It is not recommended for tourists to stay here.
Right next to this landmark tower, the transportation is generally convenient. There is a currency exchange downstairs, which is very convenient
Generous rooms, friendly staff, good service, good place to stay if you don’t mind the constant offers for “special room services” overnight.
Nice location, old hotel with spacious room. I won’t book again
Astana, 22 Kerey and Zhanibek Khans Street NP 108 (2 km from centre) 🧭 Map
Excellent bar for a late dinner, nice clean room, shower, bed in good condition, mattress rather good, bathrobe and slippers, fan
Nice room,
The receptionists were outstanding. With me not knowing the local language, they helped me with transport.
Breakfast as well was one of the best I had in a long time.
It was a very tidy and spacious room. I had to pay 27 euro for early check in but the room was already cleaned and ready so I wasn’t pleased about that.
It's really convenient for visiting the city center and attractions, plus there are convenience stores and great restaurants nearby, giving it a lively, local feel
The biggest surprise was the breakfast – even though it's complimentary, the variety is impressive, and the taste is just as good as what you'd find at a restaurant. The front desk staff were warm and attentive
Very nice and comfortable hotel
Room are so nice
We liked all
And of course good district