ALCAZAR Hotel in Atyrau
✅ Cleanliness is noted as good by multiple guests, with one calling it 'very clean, high-quality service.' ✅ Staff are generally described as nice and helpful. ✅ The hotel's price is considered reasonable by guests staying in transit. ✅ Free parking and available sauna add to guest convenience. ❌ Noise from neighboring rooms is frequently mentioned, including hearing neighbors sneeze and poor sound insulation. ❌ One guest reported an unpleasant experience with a sudden room charge and no compensation. ❌ Rooms lack tables and chairs according to a review. ❌ Water interruptions occurred at times, possibly due to city network issues. ❌ TVs are not smart TVs; only traditional channels are available.
Rooms and prices
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Description
ALCAZAR Hotel is a 3-star property located in Atyrau, Kazakhstan, offering a range of standard rooms including Standard Triple, Family, and Double rooms. The hotel features air conditioning, heating, and free WiFi throughout the building. Guests can expect 24-hour front desk service, security, and amenities such as a sauna and meeting facilities. Family rooms and designated smoking areas are available, and pets are allowed. While the hotel does not provide breakfast or have an on-site restaurant, a nearby café offers dining options. Rooms are basic, with some reviews noting the absence of tables and chairs. Guests have praised the cleanliness in several reviews, though sound insulation is a common concern. Free parking is available on site, making it convenient for travelers with vehicles.
Location
ALCAZAR Hotel is situated at 85 Shukyr Yerkinova Street in Atyrau. The hotel's location is described as convenient by guests, especially those in transit. While exact distances to landmarks are not provided, the presence of a great café nearby is highlighted in reviews. The hotel’s position in Atyrau allows easy access to the city amenities. GPS coordinates are approximately 47.12538 latitude and 51.95255 longitude, which can help you find the hotel precisely on digital maps.
Tips
- Expect some noise from adjacent rooms due to limited sound insulation, so bring earplugs if you are a light sleeper.
- Since there is no breakfast or restaurant, plan to visit nearby cafes for meals.
- If you are driving, take advantage of the free parking on site.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Television in lobby
- Early check-in
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Bathrobe
- Safe (in room)
- Laundry
- Hairdryer (on request)
- Telephone
- Iron
- Free Wi-Fi
- Free internet
- Russian
- English
- Parking
- Fax and copy machine
- Sauna
- Hammam
- Family/Kid Friendly
- Kids' TV Networks
- Pets Not Allowed
Hotel view
Video: Обзор за 5 минут: отель Steigenberger Alcazar 5*
Map
Reviews
- At times the water was turned off, perhaps it did not depend on the hotel, but on the city network.
- The TV is not smart TV, you can only watch TV channels. For example, you can’t watch youtube
- The biggest disadvantage is the lack of sound insulation; you can hear your neighbors on the floor and those below very well.
POIs near hotel
Frequently asked questions about ALCAZAR Hotel
Does ALCAZAR Hotel provide breakfast service?
Breakfast is not provided at this hotel.
Are pets allowed at ALCAZAR Hotel?
Yes, pets are allowed at the hotel.
Can I add extra beds or cribs to the rooms?
Extra beds and cribs cannot be added to any room type.
What types of rooms are available at ALCAZAR Hotel?
Room types include Standard Triple room, Standard Family room, and Standard Double room.
Is there a restaurant on-site at ALCAZAR Hotel?
No, the hotel does not have a restaurant, but there is a great café nearby.
