8.4
Excellent
73 USD
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Hatten Hotel Melaka in Malacca

🌍
Malaysia, Malacca, Hatten Square, Jln Merdeka
● Center: 1.4 km
☎ Phone: +60 6-286 9696Show

Guests frequently highlight the spacious and clean rooms with comfortable beds and nice views, including sea views in some suites. The hotel’s central location close to malls and tourist attractions is praised as excellent and very convenient. Staff are often described as friendly, helpful, and attentive, contributing to a welcoming atmosphere. Breakfast buffet receives positive remarks for its variety and quality, with some guests calling it superb. Facilities such as the fitness centre, spa, sauna, and swimming pool are appreciated and considered relaxing by visitors. Several guests report that some rooms and bathrooms show signs of aging and need maintenance, including issues like mould, leaks, and stained fixtures. Slow check-in processes and housekeeping delays have been noted, especially during busy periods. Some guests encountered problems with room amenities such as malfunctioning safes, fridge, TV remote, and absence of basic items like prayer mats. The hotel’s parking policy changed to a paid system, which some long-time guests found disappointing. Reports of cleanliness issues in some areas and incidents like a cockroach sighting during breakfast have affected guest experience.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
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Premier Double Junior Suite
Premier Double Junior Suite
Air conditioning and private bathroom
Beds:
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Hatten Suite
Hatten Suite
Private bathroom
Beds:
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Deluxe Double Suite
Deluxe Double Suite
Private bathroom
Beds:
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Premier Hatten Suite
Premier Hatten Suite
Private bathroom
Beds:
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Premier Deluxe Suite
Premier Deluxe Suite
Wireless internet, air conditioning and minibar
Beds:
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Double Studio Suite
Double Studio Suite
Private bathroom
Beds:
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Description

Hatten Hotel Melaka is a 5-star hotel constructed in 2012, located in the heart of Malacca city. It offers a variety of spacious room types, such as Double Junior Suite, Premier Hatten Suite, and Double Studio Suite. The hotel features amenities including a fitness centre, spa and wellness centre, sauna, swimming pool, and free bike rentals. Guests benefit from services like 24-hour front desk, currency exchange, concierge, and free parking. WiFi is available throughout the property. The hotel supports family stays with family rooms and facilities for disabled guests. Despite some guests noting dated facilities and occasional slow housekeeping, many praise the clean, cozy rooms and attentive staff. Breakfast is served as a buffet daily from 6:30 to 10:30 and includes a wide variety of options. Hatten Hotel Melaka blends convenience and comfort, with well-maintained public areas and a reputation for friendly service.

Location

Located at Hatten Square, Jalan Merdeka, the hotel sits centrally in Malacca city. It is within walking distance to major shopping malls such as Mahkota Parade and Dataran Pahlawan, both frequently mentioned by guests for their proximity. Jonker Street, a popular tourist area, is less than 10 minutes on foot. The hotel is approximately 85 km from Kuala Lumpur International Airport (KUL). Nearby dining options include Tian Xian Restaurant at 175 meters, Cafe Delifrance at 197 meters, and a McDonald's at 206 meters, though reviews of these vary. The central location allows easy access to city attractions, making it convenient for sightseeing and shopping.

Tips

  • Expect some lines at check-in during peak times; arriving early may help.
  • If you require specific room amenities like a prayer mat, request them in advance.
  • Use the free bike rental to explore nearby areas like Jonker Street and the malls.
  • Note that parking now incurs a fee, so plan accordingly.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is MYR 300.00 (approx. US$76.60) per room. This property accepts debit cards, credit cards and third party payment services Within 7 days after check-out
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, UnionPay
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Fire Extinguisher
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • English
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Free Parking on Premises
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

Video: Hatten Suite Room Tour walk through - Hatten Hotel Melaka The Genesis Family visit Malacca Malaysia

Map

Reviews

Cleanliness
Amenities
Location
Service
11.02.2026 Guest
I really enjoy everytime check in here...hatten is my first choice hotel whenever i came to melaka...all surrounding...great view
10.02.2026 Anonymous
Lobby so stunning, check in process smoothly, Room spacios, clean n cozy. Best hotel in Malacca
06.02.2026 Potter
Free parking, cozy room and free parking. Walking distance to mahkota parade and dataran pahlawa
02.02.2026 123hzdavid
The location is excellent, very close to the city center, and the hotel exceeded my expectations in every way. It's also very friendly to Chinese guests. The breakfast was incredibly rich and the value for money was outstanding. If I go to Malacca again, I will definitely stay here.
02.02.2026 Desmond's
Elegant and spacious lobby with beautiful lighting and Chinese-inspired décor that feels classy and welcoming.

What I really appreciated was the hand sanitizer placed right at the lift lobby—such a small detail, yet it shows genuine care for guests’ hygiene and comfort. Clean, well-maintained, and thoughtfully designed. A great first impression overall.
01.02.2026 siti
Tempat yang strategic dan berdepan dengan dataran pahlawan. betol di tgh kota dan sgt convenient. bilik sangat spacious and breakfast yang nice. really worth your money. please looking forward to stay in this hotel.
31.01.2026 Guest
This time, my friends and I chose The Pines Melaka for our trip. The location is truly unbeatable, right in the city center, making it super convenient to get to all the main attractions and shopping malls. The room was quite spacious, and the staff were friendly. However, the facilities definitely show their age and could use better maintenance, and the cleanliness could be improved in some areas. Overall, it's decent value for money, especially if location is a top priority and you're not too picky about newer facilities.
31.01.2026 Zaidah
The hotel room just ok with the air conditioning is cold. Staff hotel is very helpful and friendly. Parking is free provided by the hotel. No deposit went you check in the hotel. Easy to get the food and drinks around the hotel area.
27.01.2026 Daydaymama
Awesome location as Mahkota Parade and Dataran Pahlawan just a stone throw distance away from Hatten Hotel. Our coach dropped us off at the bus terminal which was 2 mins away from the hotel too. The staff are friendly and helpful and we had an enjoyable stay with them. Strongly recommended Hatten Hotel if you are visiting to Malacca.
26.01.2026 Anonymous
The room location was pretty good, close to all the attractions. I booked a room with a lovely sea view, but overall the facilities are a bit dated. Malacca in general is quite crowded and noisy.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

museum
Malacca Stamp Museum (6 min)
Specializes in postal stamps and philatelic collections from Malaysia and around the world.
museum
Museum of Enduring Beauty (6 min)
Museum showcasing traditional beauty and cosmetic practices across cultures and history.
museum
Kite Museum (6 min)
Exhibits traditional and contemporary kites, featuring Malaysian kite-flying heritage.
museum
Democratic Government Museum (8 min)
Documents Malaysia's political and democratic development with historical artifacts.
museum
History and Ethnography Museum (9 min)
Museum displaying Melaka's multicultural heritage through artifacts and exhibits.

Cafe and Restaurants near hotel

restaurant
Tian Xian Restaurant 天鲜馆 (3 min)
313
Reviews
17.12.2017 Eriek
Vampires run this restaurant. Absolutely not recommended for the others (im not poor but the price and quality of service absolutely unreasonable)
26.10.2017 Marthin
Ask the price before order the food
18.01.2017 Vivienne
Average Chinese restaurant in Melaka Raya.
05.09.2015 Tony
Good Chinese food and good value.
restaurant
Cafe «Delifrance» (3 min)
Jalan Merdeka, Bandar Hilir, 75000 Melaka
Reviews
03.05.2013 Suhada
restaurant
Restaurant «Макдоналдс» (3 min)
Dataran Pahlawan Melaka Megamall, A02
Reviews
18.06.2017 Janice
Yesterday around 10:30am I left my camera bag at this McDonald's. The staffs kept the bag and returned when I looked for it later. Really appreciates their effort !! Thank you...thank you again.
04.05.2017 danaletchumy
I ask for spicy chicken 2 pieces with the set.. the charge me for spicy chicken and gave normal chicken.. cheating customers..
05.03.2017 Jason
Just another ordinary MacDonald's fast food restaurant
11.02.2017 Jumnan
Breakfast normally 4 but now I ask staff she say breakfast 4.30am...i am really disappointed ...so many people waiting for breakfast it's to bad for the name.....thas why I give 1 star...its really....bad...
28.09.2016 mark
... very good of contact less card payment ...

Frequently asked questions about Hatten Hotel Melaka

What types of rooms does Hatten Hotel Melaka offer?

The hotel offers Double Junior Suite, Premier Double Junior Suite, Hatten Suite, Deluxe Double Suite, Premier Hatten Suite, Premier Deluxe Suite, and Double Studio Suite.

Is breakfast included and what are the serving times?

Breakfast is served as a buffet daily from 06:30 to 10:30. It is not included in the room rate and must be paid separately at the hotel.

Are pets allowed at Hatten Hotel Melaka?

No, pets and service animals are not allowed at this property.

What is the hotel’s policy on parking fees?

Starting recently, the hotel charges RM5 for 24 hours of parking, whereas previously parking was free.

How far is the hotel from Kuala Lumpur International Airport?

The hotel is approximately 85 kilometers from Kuala Lumpur International Airport (KUL).

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