8.8
Excellent
63 USD
Book now

Four Points by Sheraton Puebla in Puebla

🌍
Mexico, Puebla, Meksika
● Center: 2.6 km
☎ Phone: +52 222 214 0800Show
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Traditional Guest Volcano view room
Traditional Guest Volcano view room
Private bathroom
75 USD
View more
deals
Guest +Bathtub Volcano view room
Guest +Bathtub Volcano view room
Private bathroom
Beds:
78 USD
View more
deals
Traditional Guest Double room with city view
Traditional Guest Double room with city view
Wireless internet, air conditioning and minibar
Beds:
78 USD
View more
deals
Grand Traditional Guest Volcano view Double room
Grand Traditional Guest Volcano view Double room
Private bathroom
Beds:
97 USD
View more
deals
Double Suite with balcony and with city view
Double Suite with balcony and with city view
Private bathroom
Beds:
120 USD
View more
deals
Terrace Double Suite with city view
Terrace Double Suite with city view
Private bathroom
Beds:
126 USD
View more
deals
Traditional Guest room with city view
Traditional Guest room with city view
Private bathroom
View more
deals
Traditional Guest Quadruple room with city view
4 x
Traditional Guest Quadruple room with city view
Private bathroom
Beds:
View more
deals
Traditional Guest Volcano view Quadruple room
4 x
Traditional Guest Volcano view Quadruple room
Private bathroom
Beds:
View more
deals
Traditional Guest Volcano view Double room
Traditional Guest Volcano view Double room
Private bathroom
Beds:
View more
deals
Guest +Bathtub room with city view
Guest +Bathtub room with city view
Private bathroom
Beds:
View more
deals
Guest +Bathtub Quadruple room with city view
4 x
Guest +Bathtub Quadruple room with city view
Private bathroom
Beds:
View more
deals
Guest +Bathtub Volcano view Quadruple room
4 x
Guest +Bathtub Volcano view Quadruple room
Private bathroom
Beds:
View more
deals
Guest +Bathtub Double room with city view
Guest +Bathtub Double room with city view
Private bathroom
Beds:
View more
deals
Guest +Bathtub Volcano view Double room
Guest +Bathtub Volcano view Double room
Private bathroom
Beds:
View more
deals
Grand Traditional Guest Double room with city view
Grand Traditional Guest Double room with city view
Air conditioning and private bathroom
Beds:
View more
deals
More rooms

Description

In this hotel 144 rooms.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Fri] 06:00-13:00 Open
    [Sat - Sun] Closed Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Fee: MXN650 (approx. US$37.48) per pet per night
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, AmericanExpress, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
Booking hotels at the best prices
official partner of
Trip.com

Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
Rooms
  • Room service
  • Cable TV
  • Hairdryer
  • Alarm clock
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
Languages Spoken
  • Spanish
  • English
  • Multi-language staff
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool
Business
  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • First Aid Kit
Pets
  • Pets allowed

Street view

Video: Four Points by Sheraton Puebla #501

Map

Reviews

Cleanliness
Amenities
Location
Service
10.02.2026 BeachBum
This was our last stay here and I must say that I am outraged by the service received. The manager Irma Diaz and Daniel Trujillo completely lied to us during our stay and made excuses the entire time we stayed at the hotel. The biggest issue we had was that housekeeping stole our personal belongings from our room 818. When I reclaimed it back after inquiring it at the front desk, there was no apology or anything that was done. Instead, Irma Diaz made an excuse for her staff saying it was in lost and found from housekeeping. But the front desk staff member named Lewis had no knowledge of our personal belonging being missing. Housekeeping had kept it but returned it after I demanded it back. I made a complaint to Marriott Bonvoy, Trip.com, and the Better Business Bureau. And after we made the complaint then staff mistreated us from the valet staff to kitchen personnel. If I could give this hotel a zero star then I would.
31.01.2026 BeachBum
The first night’s stay was not good and the hotel put us in a small noisy room next to the stairs and elevator. Some staff members have limited English speaking skills so misunderstandings did happen. Breakfast is not included with stay and the price is expensive to add breakfast. Housekeeping forgot to give us coffee, tea, and hair nets few times. Staffs are friendly and nice even though we had some issues.
15.05.2025 Guest
The room is clean and the location is good.
The room is clean and the location is good.
The room is clean and the location is good.
The room is clean and the location is good.
The room is clean and the location is good.
The room is clean and the location is good.
14.04.2025 leorlov
there is a trance club nearby, you can hear music from there on Friday and Saturday until 5 am. there are a lot of dogs, they bark constantly because their owners leave them alone
04.11.2024 Elias
One of the best hotels in Puebla! The facilities are new and very good, the breakfast is very good and the staff is attentive, the rooms are very spacious and very comfortable, the pool is heated and the price per night is reasonable. Highly recommended for any occasion.
04.11.2024 Jazz
I will only say that France is elegant 😳✨
03.11.2024 Javier
Great option! Updated newer hotel, very clean and great service. Also good bar and restaurant on site.
24.09.2024 BelenRuiz
Very good hotel with good breakfast! I would definitely stay here again...
11.08.2024 Guest
Very Good breakfast.
Perfect hotel.
22.07.2024 Grey
All perfect. Very comfortable rooms with no outside noise. I will definitely return :)
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Four Points by Sheraton Puebla

How much does it cost to stay at Four Points by Sheraton Puebla?

The cost of staying in Four Points by Sheraton Puebla depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 63 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Four Points by Sheraton Puebla?

You can book Traditional Guest room with city view, Traditional Guest Volcano view room, Traditional Guest Quadruple room with city view, Traditional Guest Volcano view Quadruple room, Traditional Guest Double room with city view, Traditional Guest Volcano view Double room, Guest +Bathtub room with city view, Guest +Bathtub Volcano view room, Guest +Bathtub Quadruple room with city view, Guest +Bathtub Volcano view Quadruple room, Guest +Bathtub Double room with city view, Guest +Bathtub Volcano view Double room, Grand Traditional Guest Double room with city view, Grand Traditional Guest Volcano view Double room, Double Suite with balcony and with city view, Terrace Double Suite with city view in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Four Points by Sheraton Puebla?

Check-in at Four Points by Sheraton Puebla is possible from 15:00, check-out is until 12:00.

Does Four Points by Sheraton Puebla have a pool?

Yes, Four Points by Sheraton Puebla has a swimming pool for guests.

Are pets allowed at Four Points by Sheraton Puebla?

Yes, pets are welcome at Four Points by Sheraton Puebla, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Four Points by Sheraton Puebla from the nearest airport?

The nearest airport is Puebla International Airport, located about 32 mins from hotel by car (30.4 km) away.

What’s the cancellation policy at Four Points by Sheraton Puebla?

The cancellation policy at Four Points by Sheraton Puebla depends on your room type and booking terms.

Does Four Points by Sheraton Puebla offer airport transfers?

No, Four Points by Sheraton Puebla does not provide airport transfers for guests.

Wrong hotel description? Tell us.
X