Windrose Apartments in Kotor

This was by far the worst and most disturbing hotel experience I have ever had. We were supposed to stay at Apartments Windrose for three nights during our trip along the Adriatic coast. Knowing that the bus from Dubrovnik to Montenegro can take some time at the border, we informed our host, Goran, in advance and updated him several times about our expected arrival time. When we arrived at the bus station around 21:00, we texted him immediately and started walking to the apartment. The property is advertised as being within walking distance from the center (about 20 minutes), so we walked. Around 21:20, Goran began sending us impatient and accusatory messages such as “you decided not to pay for the taxi but to have me wait for you???”, implying he was angry that we hadn’t taken a taxi and were arriving a couple of minutes later than he expected. When we reached the area, he shook our hands — which, at that time, was the only gesture of civilized conversation he was still capable of — and then, in a noticeably aggressive tone, asked, “Why are you doing this to me?” while taking a confrontational stance. It was deeply unsettling, especially in a dark alley right after our arrival. My partner tried to laugh off the situation and remarked that waiting for guests trying to find their way is part of a host’s job. That comment made Goran completely lose his temper, and he refused to let us check in. This left us stranded on the street at 21:40 at night. Unsurprisingly, Goran also did not refund the money we had already paid through Booking. I strongly advise others to avoid this place. No one should have to deal with such unprofessional, rude, and intimidating behavior.