Carine Hotel Centar

The hotel itself is great. We had a nice modern room which was clean and comfortable. However, the hotel didn't recognise that we had already paid for the room in full via *******. The staff were polite, but insisted that all we had done was to make a reservation and that we had to pay for the room in full there and then. They were unable to contact ******* to make enquiries. Given it was late, we felt we had no choice but to pay. This led to several calls to ******* on our return. Amazingly, they initially said it was nothing to do with them and said we had to take it up with the hotel! However, ******* eventually refunded us the original booking fee. So, nice hotel but take care with the booking.

It is a relatively small, renovated hotel in the heart of the city with excellent friendly and helpful staff. Despite the many bars and restaurants around, it is very quiet so you can sleep very well, the hotel is also very close to the taxi station. The cleaning of the room had some issues initially; The bed sheets had not been changed and the carpet was not very clean; there were some dust and tiny dirt on it, which was told to the cleaner the next day and was cleaned. The shower in the bathroom was good, but there was some stain on the wall between the mirror and the sink. The room space was enough for two people for a 3–4-day trip. The mattress and pillows were comfortable. The room temperature could be adjusted. Wi-Fi and light in the room were good. The room did not have a minibar; There was no tissue box and trash can in the room. The hotel only serves breakfast and it was basic, limited and repetitive and except the omelet, the other options were cold. Umbrellas were available at reception for rainy days, which was great.