Vechnyy zov Hotel in Moscow

What we heard was "this is Moscow" when replying to a complaint on how bad the service is.
No napkins at breakfast.
The breakfast is a joke overall. No cold drink, no milk... Really a very very basic breakfast (sausage, egg, bread, jam and yogurt).
Taxi/car service can't get to the hotel. They have to break the law since there is no valid road for this place.
No mosquito nets, for a place next to a huge Park and no A/C.
Lack of power outlets and the existing ones aren't in convenient locations.
Repair work at 8 AM on a Saturday.
Closing water to toilets without notice.
Toilet paper is hard as sanding paper.

The best thing about this hotel - it's inside a wonderful park.

The location is good. But the hotel is really out of standards, breakfast is poor and not tasty. Never will come again

Budget hotel, great location, poor quality. You get what you pay for.

+ Budget hotel. Was one of the cheapest (if not the cheapest) places in Moscow.
+ Park location is quite nice and peaceful. Located right next to a Ferris Wheel and LED light decorations scattered around the park for night time. + Located really close to the subway.
+ Located close to several shops and supermarkets.
+ Shower in the final room (203) was amazingly powerful. If it wasn't for this shower, would have upgraded or moved hotels.
+ Dining area was quite nice, shame about the food. It was built in the Soviet times, so a lot of fancy architecture and furniture.

- Bed sheets had hairs, stains and rips in them. The bed itself was two single beds pushed together, which kept separating in the night.
- Breakfast was diabolical. Choice of porridge or a sausage with an egg. Had to pay for milk in coffee or tea! They must know that British people stay at the hotel...
- Only one member of staff spoke English. But this wasn't much of a problem for me as my partner speaks Russian.
- First room given, on the bottom floor (next to dining area), had windows connected to the dining area. They were covered ONLY by some flimsy posters. Electrical things were hanging off the walls and things were broken everywhere.
- Not happy with that, a second room was provided (on the second floor), which also contained faulty electrics, holes in curtains and a bath with a shower, that had not shower curtain and faced forward. The worst part about this room was that when standing up in the shower, literally everyone outside had a clear view of naked you from the ground because there was no covering for the window.
- Again not happy with the room, the final one managed to get at least the shower right but had some issues too. Curtains were falling down, toilet seat kept breaking every time someone sat on it and the WiFi signal was terrible. Toilet also kept running water constantly due to a faulty handle.
- Sometimes the bed sheets weren't changed every day, even when left in a pile! So we'd come back to the hotel with fresh towels, but no clean sheets.
- Hair dryer didn't work.
- By sound proof, they mean from the outside. Could hear every sound coming from rooms adjacent to ours.

Terrible hotel!!!! The view from the window in the trash, the TV odusina antenna, ordered a large bed,in fact two pushed,Hairdryer bail at the reception, in the shower, all fall off,a double room, and soap for one . The Breakfast is disgusting,remained hungry! No one would suggest.

The hotel has liars! Rented a room for the night, came. The room was dirty and unpleasant, the toilet stank of mold, the walls are like cardboard, audibility simply excellent, as in a student dormitory. We decided to move out after an hour after check-in, asked for a refund for the time that we lived there, wrote a statement. The money promised to list to the card after the New year. It's February, the money was not returned, calls are either dropped, or say that the Manager is not (only he can solve this issue). So strongly recommend this hotel! Not only that, the rooms are disgusting, and the staff to be extremely cunning and deceitful.