Hotel Alda San Bieito in Santiago de Compostela

We have had a couple of nights at this centrally located 3 star hotel. I must admit that I was drawn to the aesthetic aspect of this place, the stone structure and historic architecture and its described as a boutique hotel. On arrival we were pleased with the location. It is in the historic district and close to a large number of restaurants, cafes and shops. The lady on the Reception Desk was not particularly welcoming, by that I mean she came across as abrupt and unfriendly. We were allocated our room (3 single bed) and advised that our booking did not include breakfast so if we wanted to have breakfast, we must request it the night before. We decided not to go for the hotel breakfast as there were so many great cafes in close proximity to the hotel. The room was very clean and the beds, comfortable. The ensuite shower room had everything you need apart from hand soap. I was expecting to find some coffee/tea making facilities in the room but they were lacking. I loved the stone walls but it fell a little short of my expectations of a boutique hotel. There was far too much laminate and plastic in the building to make it look and feel luxurious and the staff really needed to be more professional and take the time to make their guests feel welcomed. We had a family in the room above us and we could hear them walking around and talking to each other. There is no sound proofing in the hotel. The plastic double glazed windows/doors, of which there are two in each window, do a good job of keeping out the noise from outside. However, there is a bar/nightclub nearby and on our first night we were woken up at 4am by a crowd of people shouting as they walked by the hotel. We enjoyed the central location but we were not particularly impressed with the hotel.