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375 USD
Hotel Monopol in Lucerne
🌍 Switzerland, Lucerne, Pilatusstrasse 1
● Center: 210 m
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Rooms and prices
2 guests
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Single Room
Wireless internet, air conditioning and minibar
Beds:
437 USD
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Triple Room
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Quadruple Room
Wireless internet, air conditioning and minibar
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Double Room
Wireless internet, air conditioning and minibar
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Family Room
Private bathroom
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Double Junior Suite
Private bathroom
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Deluxe Design Double Junior Suite
Private bathroom
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Kitchen Double Junior Suite
Private bathroom
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Deluxe Design Double Suite
Private bathroom
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Description
The hotel is located in the city centre, in the famous Congress center KKL, close to the main attractions. Perfect for a relaxing holiday and business tourism.
Built: 1899
Renovated: 2005
Located in Lucerne close to the chapel bridge and the Lucerne train station, 70 km from the airport Zurich.
Consists of one 7-storey building.
The hotel has 73 rooms.
On the hotel territory: restaurant, meeting room, Luggage storage, Laundry service, beauty salon
Attractions: night club
For children: cot on request extra charge
The distance to the nearest airport is 70 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 16:00. Check out time: 11:00.
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Services and facilities
General
- ATM
- Shopping on site
- Computer
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Bottled water
Internet
- Free Wi-Fi
Transfer
- Airport transportation
Languages Spoken
- German
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Casino
- Nightclub
- Hiking
- Sun Deck
Parking
- Offsite parking reservations required
- Parking nearby
- Garage
Pool and beach
- Beach/pool towels
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Beauty and wellness
- Doctor
- Beauty services
- First Aid Kit
Winter sports
- Skiing
Pets
- Pets allowed (under 5 kg) (surcharge)
Street view
Video: Hotel Monopol Luzern -Junior Suite -Double Room @switzerland
Map
Reviews
12.05.2026
Small and basic hotel. Location not bad, right outside one of the exits of the main station.
11.05.2026
The location is excellent, right outside the train station. However, it was under renovation during my visit, completely covered in scaffolding. Overall, it was still very good; although an old hotel, it has been renovated.
10.05.2026
I booked a double room, but the hotel gave me a room facing the train station. Unfortunately, the entire side of the building was covered in plastic sheeting due to renovations, meaning no sunlight and no fresh air. Paying 2600 (without breakfast) for a room like that, even in the off-season, was unacceptable. The booking page didn't mention any potential issues! So I contacted Ctrip customer service, and honestly, they were really helpful. The hotel didn't have any equivalent rooms to switch to, so I asked for an upgrade. To my surprise, the hotel wanted an extra 200 Swiss Francs?! So, to get a room with an opening window, I'd have to pay over 4000 a night? That's ridiculous! Luckily, Ctrip's customer service quickly escalated the issue and resolved this unpleasant stay to my full satisfaction. I've attached detailed photos of the rooms before and after – even the upgraded room (photo 3) only had a tiny window with no curtains. I'm shocked this hotel has such high ratings; I just feel like I've been ripped off. The overall facilities are very old. The only redeeming qualities are its location directly opposite the train station and the Starbucks/McDonald's downstairs. I definitely won't consider staying here again!
24.04.2026
I initially thought the location was very convenient. However, during my two-day stay, my room key or elevator card malfunctioned every single day, forcing me to go to the front desk for a replacement. I also found out that our room was the only one that hadn't been updated with the new system (not sure why they put us in that specific room). So, definitely make sure you get a room with the new system!
13.04.2026
Just over 100 meters from Lucerne train station, it's incredibly convenient. I've stayed at this hotel many times. The food is great, and it's right next to Chapel Bridge. There are also lots of shops and bus stops nearby, making it very accessible.
30.03.2026
Big shoutout to Kilian! We checked in late at night, and luckily, we met Kilian, who was so warm, gentlemanly, and kind. He spoke a bit slower, probably to make sure we understood everything, and he was patient and smiling throughout our entire interaction. His attitude was excellent! He even greeted us proactively whenever we saw him.
The hotel itself is decent; the rooms are quite spacious, which is nice. However, the facilities are a bit old; the floor in our room creaked when we walked on it.
The breakfast selection wasn't extensive, not much to choose from, and the taste was pretty average.
The hotel itself is decent; the rooms are quite spacious, which is nice. However, the facilities are a bit old; the floor in our room creaked when we walked on it.
The breakfast selection wasn't extensive, not much to choose from, and the taste was pretty average.
26.03.2026
Note that the hotel’s facade is under renovation however the location can’t be more perfect right across from Luzern bahnhof with eateries and supermarkets inside the station. Rooms are dated but clean and it’s large for Swiss standards. Did not have breakfast as I booked the suite with kitchen. In short it’s a good choice for a night’s stay easy in and out of Lucerne. Chapel bridge and town town is 5-10 mins easy walk from the hotel.
05.03.2026
Second time staying here!! Convenient location, booked 3 rooms for the 9 of us & it was a comfortable stay!
31.01.2026
We stay only 1 night, hotel nearby train station. Once we deposited the luggage we are out for site seeing.
26.01.2026
Right next to Lucerne train station, you can see it as soon as you step out. All of Lucerne's main attractions are nearby, and there was even a light show on the evenings we were there. The hotel sends a code via email that you can use for public transportation, but we didn't end up using it as we walked to all the main sights. There are plenty of supermarkets and restaurants right around the hotel, which was super convenient. The staff were very enthusiastic and incredibly nice. All in all, very satisfied.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
POIs near hotel
Rosengart Collection (2 min)
Collection showcasing works by Picasso and other modern artists, open year-round.
Kunstmuseum Luzern (3 min)
Art museum featuring Swiss and international modern art collections, open Tuesday to Sunday.
Spreuerbrücke (9 min)
Historic covered wooden bridge featuring medieval paintings along its interior.
Museum Luzern (10 min)
Museum Luzern offers exhibits on local culture, art, and history, open Tuesday to Sunday from 10:00 to 17:00.
Bourbaki Panorama (12 min)
Panoramic circular painting depicting the retreat of the French army in 1871, free admission.
Cafe and Restaurants near hotel
Restaurant «Max» (2 min)
Sempacherstrasse 5, 6003 Luzern
Restaurant «Rathaus Brauerei» (4 min)
Unter der Egg 2, 6004 Luzern
Restaurant «Li Tai Pe» (5 min)
Furrengasse 14, 6004 Luzern
Frequently asked questions about Hotel Monopol
How much does it cost to stay at Hotel Monopol?
The cost of staying in Hotel Monopol depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 375 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Hotel Monopol?
You can book Single Room, Triple Room, Quadruple Room, Double Room, Family Room, Double Junior Suite, Deluxe Design Double Junior Suite, Kitchen Double Junior Suite, Deluxe Design Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Hotel Monopol?
Check-in at Hotel Monopol is possible from 16:00, check-out is until 11:00.
Does Hotel Monopol Luzern have a pool?
No, Hotel Monopol Luzern does not have a pool for guests.
Are pets allowed at Hotel Monopol Luzern?
Yes, pets are welcome at Hotel Monopol Luzern, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Hotel Monopol Luzern serve breakfast?
Yes, Hotel Monopol Luzern serves breakfast for guests. Breakfast options include Continental style.
How to get to Hotel Monopol Luzern from the nearest airport?
The nearest airport is Zurich Airport, located straight line distance from hotel: 49.4 km away.
What’s the cancellation policy at Hotel Monopol Luzern?
The cancellation policy at Hotel Monopol Luzern depends on your room type and booking terms.
Does Hotel Monopol Luzern offer airport transfers?
No, Hotel Monopol Luzern does not provide airport transfers for guests.
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