SwissEver Hotel Zug in Zug

Besides check in that went nicely, with a kind lady, the rest was just wrong. I’m travelling very often for my work and this is the first time I have had such a poor expérience from other customers behaviour and it says long about the place. People are shouting to each other in the corridors at midnight, then again at 6AM laughing hard and making a loud alarm go off. Alarm went off several times during 20min and reception told me that she was sorry but not to panic in an annoyed manner. Just act immediately! I was looking for a place to rest before my meeting, did not know that at SwissEver resting was allowed only from midnight to 6…what kind of customers do you have? Doors banging constantly, people shouting, alarms… This is very low level, as a first price hôtel customer attitude. Despicable experiorence. I won’t certainly come back and won’t advise any colleague to stay here.

I’m travelling very often for my work and this is the first time I have had such a poor expérience; people are shouting to each other in the corridors at midnight, then again at 6AM laughing hard and making a lois alarm go off. Alarm went off several times during 20min and reception told me not to panic. I was looking for a place to rest, did not know that at SwissEver resting was from midnight to 6…what customers do you have? This is very low level, as a first price hôtel attitude. Despicable experiorence.

The room smells and is noisy