Savoy Baur en Ville Hotel

Rooms and prices
Description
Hotel opened in 2012, renovated in 2013. In this hotel 104 rooms.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People 2 years old and over stay for CHF 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Public parking is possible at a location nearby (reservation is not needed) and costs CHF 45 per day.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover, EC-Card, UnionPay credit card, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Arabic
- Tour assistance
- Hiking
- Parking
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Gym
- Babysitting and childcare
- Pets Not Allowed
- Contactless check-in and/or check-out
Street view
Savoy Baur en Ville Reflective Video
Map
Reviews
Services are under 5 star hotel level, for example , room service( in dining) only available till 10:30 pm, amenities in the room are very limited , no kettle , no coffee machine, no ironing tools , we have to ask for each single item. No gym available within the hotel building .
Customer services are below average , it was not welcoming atmosphere , especially on our arrival to a level can be described as rudeness .
After 3 nights we observed variance of level of customer service from rude to extremely friendly staff. Definitely the hotel management needs to invest on training staff especially at reception who are the first encounter to the customers on communication skills and costumer services .
In terms of transparency, and communication, during checking in, they did not declare any extra charges will be applied for cleaning measures in the room due to COVID , although it wasn’t expensive( about 10 CHF per night) , it should part for the cleaning standards for a 5 star hotel, and it would be better if that information was delivered on our checking in procedure .
We needed to do Covid PCR test for traveling requirements, we have approached the concierge for that enquiry , unfortunately concierge wasn’t helpful as suppose to be, they didn’t suggest best option from costumer perspective. Luckily, based on our own search, we were able to do the test through pharmacy, next door to the hotel with reasonable price.
The beds are extremely comfortable. The location of the hotel is great right in the center of old town and close to all the shops. The staff was nice, friendly and accommodating.
Would definitely recommend this hotel, only reason I didn’t give it a 5 star, is one evening the staff at the restaurant wasn’t so pleasant with us cause we sat down for dinner fairly late and clearly they wanted us out as soon as possible, and that’s because Moorgan wasn’t there that evening, if he’s there then you are in great hands as he is the best at the Savoy Bar. Except for that incident it’s a great hotel
A lot of nice cafes and restaurants around. Really a five star hotel.
Frequently asked questions about Savoy Baur en Ville
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near ?
The nearest sights are: Fraumunster (130 m), St. Peter (160 m) and Zurich Town Hall (290 m)
Which room categories are available in the ?
You can book Superior Single room, Superior Double room, Deluxe Double room, Deluxe Terrace Double room, Double Junior Suite, Terrace Double Junior Suite, Paradeplatz Double Suite, Zurich Double Suite, Münsterhof Double Suite, The Baur Double Suite, Presidential Double Suite, Corner Double Suite with balcony, Orsini Double Suite, Mandarin Rooftop Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.














































































