Mandarin Oriental Savoy, Zurich in Zurich
Rooms and prices
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Description
Hotel opened in 2012, renovated in 2013. In this hotel 104 rooms.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required This property accepts cash and credit cards
- Pets: Pets are allowed on request Fee: CHF 50.00 (approx. US$63.96) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, DinersClub, Visa, AmericanExpress, MasterCard, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Arabic
- Tour assistance
- Hiking
- Parking
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Gym
- Babysitting and childcare
- Pets Not Allowed
Street view
Video: Savoy Baur en Ville || Recommended 5 Stars Hotel || Zurich , SWITZERLAND
Map
Reviews
Services are under 5 star hotel level, for example , room service( in dining) only available till 10:30 pm, amenities in the room are very limited , no kettle , no coffee machine, no ironing tools , we have to ask for each single item. No gym available within the hotel building .
Customer services are below average , it was not welcoming atmosphere , especially on our arrival to a level can be described as rudeness .
After 3 nights we observed variance of level of customer service from rude to extremely friendly staff. Definitely the hotel management needs to invest on training staff especially at reception who are the first encounter to the customers on communication skills and costumer services .
In terms of transparency, and communication, during checking in, they did not declare any extra charges will be applied for cleaning measures in the room due to COVID , although it wasn’t expensive( about 10 CHF per night) , it should part for the cleaning standards for a 5 star hotel, and it would be better if that information was delivered on our checking in procedure .
We needed to do Covid PCR test for traveling requirements, we have approached the concierge for that enquiry , unfortunately concierge wasn’t helpful as suppose to be, they didn’t suggest best option from costumer perspective. Luckily, based on our own search, we were able to do the test through pharmacy, next door to the hotel with reasonable price.
The beds are extremely comfortable. The location of the hotel is great right in the center of old town and close to all the shops. The staff was nice, friendly and accommodating.
Would definitely recommend this hotel, only reason I didn’t give it a 5 star, is one evening the staff at the restaurant wasn’t so pleasant with us cause we sat down for dinner fairly late and clearly they wanted us out as soon as possible, and that’s because Moorgan wasn’t there that evening, if he’s there then you are in great hands as he is the best at the Savoy Bar. Except for that incident it’s a great hotel
A lot of nice cafes and restaurants around. Really a five star hotel.
POIs near hotel
Cafe and Restaurants near hotel
Great location
Close to the concert hall (Tonhalle).
Frequently asked questions about Mandarin Oriental Savoy, Zurich
How much does it cost to stay at Mandarin Oriental Savoy, Zurich?
The cost of staying in Mandarin Oriental Savoy, Zurich depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 1039 USD. Enter your dates to see the exact offer prices.
Which sights are located near Mandarin Oriental Savoy, Zurich?
The nearest sights are: Fraumunster (140 m), St. Peter (150 m) and Zurich Town Hall (290 m)
Which room categories are available in the Mandarin Oriental Savoy, Zurich?
You can book Superior Single room, Superior Double room, Deluxe Double room, Deluxe Terrace Double room, Double Junior Suite, Terrace Double Junior Suite, Paradeplatz Double Suite, Zurich Double Suite, Münsterhof Double Suite, The Baur Double Suite, Presidential Double Suite, Corner Double Suite with balcony, Orsini Double Suite, Mandarin Rooftop Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Mandarin Oriental Savoy, Zurich?
Check-in at Mandarin Oriental Savoy, Zurich is possible from 15:00, check-out is until 12:00.
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