Thalang Resort in Thalang

For the price it’s okay, I’d never go there again tho

It's not entirely clear who's writing that it's very clean, cozy, and comfortable.

1. The shower has mold and a ton of gnats, and there's a disgusting sewer smell.
2. During our four-day stay, we weren't cleaned even once; we had to ask for towels ourselves.
3. Those who write that it's quiet—yes, it's not near the road, but there's a rooster farm nearby that crows day and night.
4. All the walls are chipped and dirty, all the cornices are dusty, and the sheets are full of holes.

There's nothing around, like a remote summer cottage community. There's nothing to do without a car or motorcycle, and getting a taxi is also problematic.
We chose this place because there was a festival nearby, and that's the only plus: it was relatively quick to get there.

Hi,
Good day to you.

We would like to express our disappointment regarding our stay at Thalang Resort, as the service did not meet our expectations.

Firstly, communication was difficult as the staff had limited understanding of English, which caused a significant amount of time and effort to resolve basic matters. We had specifically requested a non-smoking room, however the room provided had a strong smoke smell. Additionally, the hot water in the shower was not functioning properly, and there was an electrical short-circuit issue in the room, which raised safety concerns.

Regarding laundry services, we were informed that it was not available at all times and only in the morning. This was not mentioned in advance, and there was also no washing machine provided, which was inconvenient. The resort is located quite far from main areas, and we had difficulty finding drivers for transportation. Although airport transfer was agreed upon, it was not provided.

We also experienced disturbances from guests in nearby rooms, which made our stay uncomfortable. As there were only three girls staying, safety at night was a major concern for us. We expected a safe and secure environment, and unfortunately, this did not meet our expectations.

We kindly request clarification on why these important details were not communicated beforehand, and we hope this feedback will be taken seriously to improve future guests’ experiences.

Thank you for your time and understanding.