Phuket, Kata, 14 Kata Noi Road, Karon, Muang 🧭 Map
However, several friends and family members who stayed here a few years ago all had positive things to say, so I ultimately chose this hotel. My actual experience was better and more consistent than expected
There was a faint pleasant scent upon entering, which shows the hotel puts extra effort into air quality management. Phuket's climate is inherently humid, so a slight feeling of dampness is normal
The front desk staff were friendly and patient; I didn't encounter any of the attitude problems mentioned in other reviews. The room itself didn't have any noticeable dampness or musty smells
Hygiene: The room hygiene is good, and the mini bathrobes provided are very cute and practical. Environment: You can't see the sea view, but it's very convenient to cross a small road to get to the beach
January 28-29, 2026
Initially, I booked the Kata Sea Breeze Hotel, but then I saw it was only three stars and not particularly cheap
Breakfast was decent; I think some reviews complained about the food because they weren't used to Western-style breakfasts and might have been hoping for wontons or noodles
This is a fantastic hotel! The staff, facilities, and service were all excellent. The food, pool, and kids' play areas all deserve 5 stars. Now for a few negatives:
Our check-in was quite unpleasant
We had changed the guest name mid-booking and notified the hotel via Ctrip, but there was a communication breakdown between the hotel and Ctrip, leading to us not being able to check in
The breakfast was quite bad limited range of food omelette of the day was delicious but other than that it’s not that good. For example i can’t find salmon or other protein to eat
Compared to some negative reviews online, I personally think this place is absolutely worth recommending—a perfect choice for a Phuket vacation, you can book with confidence
However, the Ctrip staff resolved it promptly, so kudos to them!
The hotel isn't very close to a 7-Eleven or restaurants; it usually takes about a 10-minute walk
This left me and my family extremely frustrated, especially in the middle of the day. I even had to make several long-distance calls to sort it out
As it is so near to Bangla street where parties are usually on till midnights. Also there was some renovation work going on, they did it in the afternoon. Bath tub is a little small but just nice for petite
The other with dumbells, kettlebells, and strength training machines. Pool is decent and lots of beach chairs provided. Downside is noise might be noticeable if you are light sleeper
We were attracted by the photos of the rooms - stylish and beautiful rooms, but we were alarmed by the reviews that the photos did not correspond to reality and the rooms were already a bit run down
Strategic location for sure, easy access to everywhere. Walking distance to beach, shopping malls, plenty shops nearby
Even if we had to go further places, motorbike rental shops are just outside of the hotel, allowing easy rental and return. Well equipped gym room, one for cardio exercises with treadmill, rowing machine etc
Great location to party with your friends or partner!! Surrounded by bustling fun and shows. Hotel room is spacious and clean, staff is helpful too
Facing west, we were treated to stunning sunsets every evening as we headed out for dinner. One of the hotel's pools also faces the beach, making for a wonderfully comfortable and relaxing swim
The buffet breakfast is fantastic! Every morning there was a new cuisine and something exciting to try. Honestly 1 of the best breakfast buffet i have ever had!
Overall we had a great stay here
The hotel is right by Patong Beach, and it has a pool that faces the beach directly. The hotel environment is excellent, and the rooms are quite spacious and comfortable
The hotel does serve pork, but I was informed that all chicken and beef are sourced from halal butchers and prepared according to halal guidelines. Of course, best to proceed based on your own comfort level
On our first night, we dined at the hotel’s restaurant, Sears & Co. Bar and Grill, which had a buffet carving night at a very reasonable price. They served a variety of meats, chicken, salmon, and other dishes
Everything you need as a tourist is within walking distance. Pharmacies, spas, bike rentals, and even a 7-Eleven are all nearby, which makes the stay very convenient. The pool area is large and relaxing
There are many takeout options nearby, and a robot even delivers food to your room, which feels very safe. Overall, it was a perfect stay and excellent value for money. I would definitely recommend it to friends
It was pretty good, my kids loved playing in the water. The water facilities were excellent. The location was also quite good. During the Spring Festival, they even decorated with Chinese elements
The hotel is easy to find and has its own convenient parking lot. Check-in was quick and efficient, and the staff were warm and polite. The room was spotless, and all the facilities were new
We booked a family room, which had two bedrooms and a living room, perfect for our group of six. It was very convenient, not far from Rawai Beach, and a great base for visiting Coral Island
Overall, I liked the hotel; it's not my first time staying there. Huge thanks to the Kanun Duty Manager for promptly resolving my issues! A polite and very pleasant employee!
The shower had great water pressure and was very comfortable. The bed and pillows were just right, not too soft or too hard
Don't put the wrong one in your GPS and start walking and have your phone die and lose your passport. This place is a maze to navigate with GPS and next to impossible without it unless you're very familiar and read Thai
Great hotel with nice amenities. Two large pools, close to the nightlife. Just remember there are 8 or 9 Andaman hotels in Patong alone
Dear Hotel Team,
I wanted to take a moment to express our sincere gratitude for the truly delightful stay we experienced at your beautiful property in Phuket
The only downside is the breakfast as this could be improved and it so make the stay 10/10
We can’t wait to return to the hotel again
Thank you
A special shout out to Fun who greeted us as we checked in and was so helpful and kind to Fon from the pool bar who was an exceptional person who catered for our every need
We have stayed at this hotel for many years and we love the location, the new rooms are very spacious and comfortable too
We’ve chosen garden view, which was actually partial sea view and not so noisy as swimming pool view. Food was nice, but mostly Asian style
Pros: Has a private beach, and the sea is clean and beautiful, allowing you to avoid the crowds. I arrived at 3 PM to check in, but wasn't informed that my room was ready until around 3:40 PM
Over two thousand during peak season. The room facilities are only worth about 150 yuan. It can't compare to domestic Atour or Hanting hotels
Norah, who was phenomenal during our check in process as well as at every point of our stay, she went above and beyond to make sure we were comfortable and had the best possible experience; thank you Norah, we hope to be back soon!
The location is a bit secluded, with not much to see or do nearby
A hotel I was extremely satisfied with during my stay. It features a private beach, and both the beachfront bars and restaurants were excellent. Its location, just a 10-15 minute drive from Patong, was quite convenient
Phuket, Patong, Tri-Trang Beach, Patong, 99 Muen-Ngoen Road, Pa Tong, Kathu 83150, Provintsiya Phuket, Tailand 🧭 Map
Overall, the hotel experience was good. The pools in buildings 1, 2, and 3 are interconnected. The kids' pool is located between buildings 1 and 2, while the adult pool with a swim-up bar is between buildings 2 and 3
The pizza at the Italian restaurant was delicious, and the beachfront restaurant had the best ambiance and service. The pool's happy hour from 4-6 PM is definitely worth checking out for a drink
We tried several restaurants and the service was consistently good; staff were very friendly, always smiling and greeting us. If you can't book the Thai restaurant via the app, try calling
(Building 4 is suitable for those who prefer quiet. ) You can walk or swim through the connecting arches between buildings 1, 2, and 3, so don't overthink which building to stay in
The only downside is the average location; even with the shuttle bus, it takes over 20 minutes to get to Patong Beach, and Karon Beach is even further
The activities were great, the scenery was beautiful, and the people were lovely. It was also convenient for me to walk to Patong.
**Accommodation & Location**
We booked a pool access sea view room, which was impressively spacious
**Service & Amenities**
The staff consistently demonstrated exceptional hospitality throughout our stay. Room service operates until 11 PM, with housekeeping available 24 hours - a thoughtful touch for families
Excellent perfect hotel.
View - perfect
Transportation for lobby to room very fast
**Patong Bay Hill Resort Review**
*Stay Period: August 13-17, 2025*
*Rating: 4/5 stars*
My family and I recently spent four nights at Patong Bay Hill Resort with friends, and overall, it proved to be a pleasant hillside retreat with both strengths and minor limitations
Very nice staff, well-equipped hotel, free transportation, everything is available, but on some rooms, there is a lack of cleanliness, I had to change my first room because it was not clean
The chalet is located at the top of the property, so you need to rely on the reception to arrange transportation to the main area, where the reception and beach access are located
Rooms are clean, comfortable, and well-maintained. Best of all, the resort offers easy access to the beach, making it a great place to enjoy both nature and the sea
Graceland resort and spa was amazing experience for my family. The staff are always friendly to us. The rooms are an excellent size. They always have activities for us and the kids to do. Theres always something fun to do
I can’t thank them enough for their kindness and professionalism. We would definitely stay here again and highly recommend this resort to anyone looking for exceptional service and a memorable stay!
Graceland Phuket is a beautiful resort with lush greenery and well-kept gardens that create a relaxing atmosphere. The pools are spacious and inviting, perfect for both families and couples
The on-site nurse was outstanding, and the customer relations staff were caring, attentive, and truly compassionate. Their support made a stressful situation so much easier to manage
We had an absolutely amazing experience at this resort! The staff were incredibly friendly and welcoming, which made my stay so enjoyable from start to finish
Phuket, Surin, 179/450 Had Surin Soi 4, Moo 3 Choengtalay, Thalang 🧭 Map
We had a great stay at Mida, the location of the hotel is very good, you have great access to most of the beaches. Best option to move around is a scooter or a motorbike, since beaches are kinda close
Great hotel in Surin Beach area. The room decor was modern and spacious. I enjoyed the daily breakfast buffet. Enjoy the good coffee and soft serve daily. The multiple pools and loungers were great
Very spacious room and a large balcony to hang and dry our diving gears!! Very thoughtful and sweet for the staff to offer birthday surprises for this memorable stay! Pools are great too!!
The staff are super friendly, Bao, Jack & the whole team provided an outstanding service and nothing was too much trouble! The room was always clean and the food of a good standard! I would definitely be more than happy to come back again! Phuket is a beautiful place too, and the locals are so lovely and helpful
We went for the all include package which included a large menu and selection of drinks to choose from (the actual menu’s were affordable and lots to choose from too for anyone that wanted just room)
The staff were so lovely and made us feel super welcome. Areas are clean and pools were a great place to relax. Hotel is a short walk from Surin beach in a very quiet yet friendly area
It's about a 15-minute walk to the street with cafes, but the uphill walk back to the hotel isn't comfortable. Taxis won't take you for 100 baht; you have to offer 200 baht for them to agree
Check-in was also an issue; they were slow. We arrived at 12 PM but only got into our room at 2:30 PM. And the room wasn't cheap; we paid 13,000 rubles per night. We stayed during peak season, January 2026
An older hotel with an excellent location, close to both Kata and Karon. However, the linens were subpar, and the water quality was terrible. I'd recommend bringing your own filter shower head.
The breakfasts are repetitive; there's nothing 'wow. ' The fruit selection is poor, but they do offer European bread, which isn't common in other hotels
Soap is only available as liquid, and each person gets only two towels, which are worn out and not pure white. The mattress is saggy and soft
Water pressure is weak, making it hard to wash long hair, and no conditioner is provided. On top of all that, the hotel is located on a hill
I had actually left my airpods back in the hotel room, when I travelled back. I realized that 2 days later and was in panic. But after contacting the customer service, they assured me that they will return it back to me
After Aaron and I booked the wrong month at a local hotel, it was full. However, the owner was kind rnough to let us grab a small package we had sent to the hotel, and then we headed to the Pearl hotel
Good location & exceptional customer service. I stayed in Phuket for a short visit and I loved the experience in this hotel. I want to share my experience about their exceptional customer service
This hotel is truly a hidden gem. I cannot understand how it is classed as a 3 star property. There is a doorman to open the door for you as you enter and leave, a driveway up to the hotel lobby
The manager, Narissara, contacted me through email and kept me updated during every step of delivering it back. I did pay a small delivery fee for this, but they did not charge me anything else
She even refunded me back the $17 change. I will surely stay here again if I ever travel to Phuket again and will recommend my friends and family
Phuket, Bang Tao, 64-64/1 Moo 4, Cherngtalay 🧭 Map
What truly made my experience unforgettable was the **incredible reception team** – they are absolute stars! From the moment I arrived, they greeted me with warmth and genuine smiles, and they even remembered me as **"Khun Ian"**, which made me feel so welcome and special
And yes, there’s even free BBQ skewers daily from 17:30–18:30—giving total poolside party vibes!
Start your day at Vista Restaurant with an international breakfast buffet featuring Thai, Chinese, and Western favorites, plus cereals, salads, and an egg station
Our stay at Cassia Phuket was absolutely amazing! We stayed in the Loft Room, and the view of the lagoon and the beach from our room was simply breathtaking — it felt like waking up in a postcard every morning
One of our favorite parts was the complimentary ferry that takes guests across the lagoon to the beach every 20 minutes — such a fun and convenient touch that made getting around effortless
The stay begins at the vibrant, friendly lobby where every corner is photo-worthy. Cassia blends the comforts of a resort with the convenience of a service apartment perfectly
Rooms come in both Loft and Suite styles, offering generous space with a separate bedroom, living room, bathroom, kitchen area, and a romantic balcony overlooking the lagoon
Phuket, Patong, 322 Prabaramee Road, North Patong Beach 🧭 Map
The room was clean, spacious and very comfortable. The staff were incredibly friendly and over accommodating, always happy to help. The location was perfect, making it easy to enjoy everything Phuket has to offer
The only concern is the water cleanliness. Good services, the staffs will greet you with smile and attend to any request we asked, they are very helpful. Location wise, is a bit further from Patong beach
We only able to reserve the shuttle bus to Jungceylon central as it is fully booked. Please book in advance one day before or can choose to take tuk tuk/grab if wanna go to Patong beach/ Patong City
Checked in on 19/3, the room floor is abit sticky and dusty. We requested the cleaners to clean it, the next day the floor is clean. We tried all the 3 pools, kids love it so much
The best hotel in Phuket, hands down! Nobody can tell me otherwise. I had an amazing stay at this hotel. The atmosphere was beautiful and relaxing, surrounded by tropical scenery
I would definitely stay here again and highly recommend it!✨
Phuket, Patong, 38, 40 Phangmuang Sai Kor Road 🧭 Map
Nice place, nice hotel. A large area, intelligent breakfasts, excellent bed. The staff is responsive and friendly.
The location and stay is really good.
the environment and ambience were good, but one shortfall was that toiletries were not provided. It’s best to bring your own, except for shampoo and shower gel.
The hotel is beautiful inside the premises, but room is small. They refused to provide extra tea kit 😞, even plate and spoon, must be having some management decision
This hotel turned out to be quite interesting. After booking, I went through the reviews and was almost sure I would lose my 3000 THB deposit
Many people had mentioned deductions, and I noticed that from November the deposit had increased from 1000 THB to 3000 THB. So when they actually asked for 3000 THB at check-in, it was a shock
The service also was very nice. What really stood out to me was Ms. June at the Breakfast buffet, she was the sweetest person ever. Helping customers, playing around with kids. She was the mama of the buffet ☺️
I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help with any questions or requests
The location was also very convenient, with easy access to nearby attractions, restaurants, and transportation. The facilities were excellent, and the overall atmosphere of the hotel was relaxing and enjoyable
The room we stayed is very nice decorated, good size with great view of the lake at the balcony. The lounge area is big and so comfortable. Thank you all for your good job
Angsana Laguna Phuket exceeded all expectations. It’s a true luxury escape that offers a perfect blend of relaxation, adventure, and natural beauty
If you love seafood, this is an absolute must while staying here. The beach is stunning as well – clean, peaceful and perfect for long walks or just unwinding with the sound of the waves
Breakfast was great, staff was fantastic. Air conditioning very quiet and easy to adjust. Good swimming pools and kids club. Have discount for hotel guests in the restaurant
Our stay was excellent! The staff were really welcoming and the room was very clean and comfortable. The family room was spacious enough and the breakfast was also great.
Overall, it's pretty good, but 1400 a night feels a bit pricey. It's excellent for kids, with a fun children's pool and a kids' club. Breakfast was decent, and the location is good too. No obvious flaws with the hotel.
The hotel's location is excellent. You can easily access both the coastal road and the busy inner streets. Since Patong's sea isn't very suitable for swimming, the hotel's pools for adults and children are excellent
The room was excellent and relatively quiet. Breakfast was decent, and they even had congee, which was great for a Chinese palate. The hotel has several pools, but unfortunately, I didn't have time to swim
Best Western Phuket is fine lovely hotel for stay of two days with spacious clean room with double bed. The specialty of resort is three pools and health spa for Jim
The room facilities were decent, but it was right by the road, so it was really noisy until 2 or 3 in the morning. The beach wasn't too far though.
I could understand that I booked two single beds room but the hotel gave us a king room without any sea view. I can accept that our room was full of ants and the bathroom's sewer was clogged
In addition, be aware that there are quite a few stairs throughout the property, something to keep in mind if you have mobility concerns. Overall, I had a fantastic stay and would highly recommend this hotel !
Such a beautiful location, super friendly and always smiling staff, amazing food, and everything was really clean. Thanks for an awesome holiday — definitely recommend!
Very good experience with the property. Beautifully managed and has many swimming pools!
With two pools , a gym which still works it is a decent place to stay . The property is very well maintained and gives you happiness with good views , quality standards . I would recommend staying patong resort
We had an amazing experience at Patong beach hotel. We stayed there for 10 nights. I was pregnant at the time, and staff took great care of me. Sky brought me oranges and mangoes everyday, on the breakfast table
Fantastic location- short walk to beach, Bangla Rd, shopping centre, massage and bars. Room was spacious with nice size balcony. Breakfast was awesome with American, Thai, Japanese and Indian options available
He was so lovely and considerate. I loved the overall vibe of the hotel and had great time. Very clean, beautiful environment and most of all great location
The room was spacious and clean, and the hotel's location was excellent, with a lively atmosphere nearby.
The two pools were amazingly refreshing and well laid out