VERSO Hua Hin - a Veranda Collection in Hua Hin

This hotel has its merits, but it's not good enough. Firstly, the rooms are modernly designed. Secondly, the location is excellent, very convenient to the beach. Finally, the Page restaurant, while very slow to serve, has very good food. I think the main drawback of the hotel is the service. The staff is inefficient and frequently makes mistakes. I experienced extremely long wait times during check-in and check-out. I stayed for three days, and only one day did room service replenish the drinking water adequately; note that I tipped room service every single day without fail. Breakfast management was terrible. I believe there was a shortage of breakfast staff. On one occasion, food and clean cups were not replenished, and the table was not cleared. On another occasion, the breakfast server gave my order to another guest, causing me to wait an extra 15 minutes. Overall, this hotel could be considered a four-star boutique hotel, but it definitely doesn't reach five-star status.