OYO 566 Princess Park Hotel in Surat Thani City

This hotel is just sad. The beds are so uncomfortable I could feel the springs digging into me. I even found a damn roach in the bathroom. I never felt more grossed out. This place also had a stench for a while that was just putrid. However, they did have warm shower water, which pleased me, but overall, it was one of the worst places I stayed at. It really was an experience. Definitely one for the memory books

If I could give 0 stars I would.
How can I describe this place ?
It is some sort of dystopian abandoned place which they made into a hotel somehow.
We were on a road trip to Surat Thani and wanted a place to stop by for the night and this is the place we found, unfortunately.
So to start with, we agreed with them for a price of 500 baht for one room, this is three people sharing the same bed.
The first room the receptionist showed us smelled like mould and the light wasn’t working.
Even though she tried to make us stay there obviously we didn’t and she moved us to somewhere else.
This new room still smelled like mould but at least we could see each other.
Things in this room were falling apart, there is a socket over the bed which was exploding every time you put something there so by this point I was scared of being electrocuted.
Then in the toilet there was a massive hole on the ceiling which only God knows why because someone could be watching you having a shower or something.
The bed was horrible, you could feel the bed springs and the worse part is yet to come when I talk about the pillows.
There were three people sleeping in the room and she only gave us two pillows so when I asked for an extra pillow she kept telling me I had to pay 50 baht.
50 baht for one pillow ???
This was an argument back and forth where I told her she agreed to sell us the room for the night for 500 baht so she has to include all we need within this deal.
To this she kept asking for 50 baht and in the end after a long tiresome argument she agreed.
After this long argument, when I asked for a towel for the extra person she tried to charge me 50 baht again.
At this point I just laughed and turned around.
Overall very eerie vibe, the place felt haunted, there was no one else staying but us.
Definitely do NOT recommend at all!
Would have been better to sleep in the car then to go through this ordeal.

2 stars because disappointed with the false advertisement "pet friendly". Once we arrived the informed us no pets allowed. Please change the web sites information. Otherwise it is a rather decent budget friendly hotel.

Not only the staff was not friendly, also false advertisement. When booking, we specifically selected pet allowed, and this hotel popped up; when we arrived, the staff freaked out when he saw our pup, kept saying no dog no dog (showed him the site says pet allowed). It was a quite stressful night tbh. The location is not the most convenient spot either, not much around other than a big tesco lotus (near freeway)