The Ritz-Carlton, Koh Samui in Choengmon

Exceptional hotel! Went with my wife and the hotel, service, food and activities are fantastic. Would definitely recommend! Bonus is all the food is halal! Perfect hotel for a romantic, luxury stay.

My husband and I stayed at The Ritz-Carlton, Koh Samui for our honeymoon, with high expectations given the Ritz brand and our consistently pleasant experiences at other Marriott properties, including W Bangkok.

From pick-up at Nathon Pier through check-in, the service was seamless and attentive. We were accommodated in a room with a partial ocean view, and we appreciated the effort to acknowledge our honeymoon with welcome amenities.

That said, while we were grateful for the gesture, the amenities themselves felt rather generic. Having stayed at other resorts where touches felt more personal and thoughtfully curated, this one gave the impression of being standard for all guests, regardless of occasion.

The resort grounds are expansive, and possibly due to the hotel operating at a high occupancy level during our stay, buggy service occasionally took longer than expected, something worth noting given the size of the property.

We also experienced an issue with water pressure in our room, which was addressed promptly by the team. However, the initial water flow had a sandy, rust-colored appearance after the issue was resolved. While these issues were addressed and did not significantly detract from our stay, our expectation was that such lapses would not occur at this level of brand and pricing.

The rate during our stay was notably higher than usual, likely due to peak season. Given our overall experience, we felt the pricing was not exactly relative to the service and experience delivered. That said, we still very much enjoyed our honeymoon stay and look forward to experiencing other Ritz-Carlton properties in the future.

I mean, it’s a Ritz Carlton. You get the service, other than that it’s not the worth the name or the money. They really need to renovate this property, it lacks so much to be a modern hotel, a modern Ritz even that. Everthing is just ”old” and the property have way to much ”dead space” where nothing is being use. Other than that, the choice of furtnutire is just funny. A Ritz Carlton with loads of cheap outdoor stuff? When you the main pool (that’s is way to Big and no privacy” You Will understand. 

So, would i come back? No, maybe not. Save the money and go somewhere else if you dont plan to go to the pool villa. Maybe i Will give it another chance when the property breath some ”fresh” youthful air…..

The car transfer was very fast, and there was also a play area for children.

The room was satisfactory, and the facilities and services were all good. Breakfast was also decent. The hygiene, environment, and service were excellent. They have tennis and basketball courts, though the gym was a bit small. The swimming pool was nice.

My dad and I stayed at the Ritz/Carlton spontaneously for a short one week getaway.
And I have to give the highest praise to the whole team. Everything was lovely from start to finish. When we arrived, we were greeted with some coconut water. The perfect start since we were quiet tired and dehydrated from our long travelling.
For our stay we booked a twin room with ocean view (we there were two fresh cocnuts witing for us!) and the room was absolutey fantastic.

Now onto the breakfast, that was amazing as well. There were lots of options and the staff was very attentive. Here I would particularly like to highlight Nan. She made our breakfast even more enjoyable with her kind and funny nature!
But I do have to say regarding the breakfast, that after a week the meals got a bit repetitive, since they weren't changed that often. At 9.00/9.30 it might get a bit crowded and waiting times a bit longer, but we're talking about a few minutes here, so it really wasn't a problem.

The property is very grand, here for the hotel offers a buggy service, which is very convenient! The pool area is also very nice, though the beach a bit less since the sand is a bit grainy. But i still loved to swimm in the ocean.

The hotel may be a bit offside so it's necessary to call a taxi. But I have to mention, that the hotel offers a shuttle three times a day.

Last but not least I would like to say a big big thank you to Nisa and Axel, who are some of the kindest people I know and loved to spend time with them! Hopefully I will see the two of you very soon again!

The hotel staff were very friendly, and the environment was beautiful. Highly recommend!

I booked a two-bedroom suite, and the room was very spacious. The hotel's main pool is huge, and all the other facilities are very comprehensive, including a miniature golf course, gym, pool table, boxing practice area, tennis courts, and more. There's also a great variety of restaurants. The staff were attentive and enthusiastic. The only issue was that the room cleaning wasn't thorough enough.

Very satisfied. The room was great, and the pool was absolutely amazing! 👍 We watched the sunrise in the morning, which made it totally worth it.