El Mouradi Djerba Menzel in Midoun
✅ Breakfast and location both rated 10/10 by multiple guests ✅ Well-maintained pool praised as a positive feature ✅ Staff at beach bar and animation team members received compliments for friendliness ✅ Good value for money and generous buffet options mentioned ✅ Spacious hotel grounds with multiple amenities appreciated ❌ Numerous complaints about poor room maintenance, including mold, humidity, and broken fixtures ❌ Frequent reports of uncleanliness in rooms and public areas ❌ Food quality criticized as bland, repetitive, and poorly managed especially during busy times ❌ Long waits and unprofessional service at reception and in restaurants ❌ Issues with theft of towels and unhelpful management response ❌ Wi-Fi service considered weak or lacking in rooms ❌ Hotel atmosphere described as outdated and overall disappointing compared to advertised standards
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Description
El Mouradi Djerba Menzel is a large 4-star hotel built in 1971 and renovated in 1998, offering 636 rooms across a main 3-floor building and ten 2-floor Menzel cottages. The hotel occupies 33,000 m2 and features a private sandy beach just 20 meters away with free sun loungers, umbrellas, and mattresses. It caters to guests seeking a quiet beach experience, honeymooners, and seniors, as well as business travelers using its five conference halls accommodating up to 600 people. With four restaurants, including two a la carte, nine bars, and three pools (one indoor heated in winter, two outdoor including one with seawater), the hotel provides diverse dining and leisure options. Sports facilities include nine tennis courts, a mini-golf area, and water sports such as windsurfing and diving. Kids benefit from dedicated facilities including a mini-club, nanny services (paid), and playground. Guests can also access a thalassotherapy center and beauty salon, with additional paid amenities like a fitness center, sauna, and horse riding. Wi-Fi is free in the lobby; other internet services are chargeable.
Location
El Mouradi Djerba Menzel is located in Midoun, Tunisia, approximately 33 km from Djerba-Zarzis International Airport (DJE) and 6 km from the center of Midoun town. The hotel lies on the first line of a public sandy beach stretching 300 meters. The nearest beach named Sidi Yati II is about 1.8 km away. The hotel’s location suits travelers looking for a quiet beach setting rather than a central urban experience. Note that taxi rides to the city center are affordable, but the hotel is relatively remote from main commercial areas.
Tips
- Expect that some rooms may require maintenance; request a room in the main building if possible.
- Bring your own beach towels or be prepared to pay a deposit, as thefts have been reported.
- Use the hotel’s multiple dining options early to avoid overcrowding and delays.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Deposit Policy: Deposit required A fixed amount of €2.94 (approx. US$3.49) is charged.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Room service
- Wheelchair access to restaurant
- Laundry
- Luggage storage
- Bar
- Cafe
- Restaurant
- Packed Lunches
- Free Wi-Fi
- Car rental
- German
- Russian
- English
- Barbecue grill(s)
- Billiards
- Hiking
- Barbeque
- Free parking
- Private beach
- Conference Hall
- Windsurfing
- Diving
- Tennis court
- Massage
- Sauna
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1830 m. It takes 27 minutes To the beach!
Hotel territory virtual tour
Video: Тунис. El Mouradi Djerba Menzel 4*. Обзор отеля.
Map
Reviews
The service at the hotel and in the restaurant was decent, and the staff was very polite. The rooms, as well as the rest of the hotel, look nothing like the photos, but that wasn’t a big issue.
By the third day, someone had stolen our hotel beach towels, which were rented with a deposit. What’s next — someone stealing us too?
The hotel’s general manager told us that this was “the risk of the deposit,” which was very unprofessional. Meanwhile, the travel agency representative, Mrs. Simona Radojković, actually suggested that we steal towels from someone else, just as ours were stolen (apparently that’s considered normal).
We did receive great assistance from Jelena, a representative of the Sunline agency, who was in Belgrade at the time and whom we managed to contact despite poor internet connection — all praise goes to her. That’s what true professionalism looks like.
In the end, the hotel director offered us a special dinner, even though we had all-inclusive service, and to refund our full deposit — but only on the condition that we sign a paper promising not to post a negative review about the hotel.
In short, we felt unsafe during the entire stay, and we spent the whole vacation without towels. Overall, this hotel is to be avoided.
To summarise: this hotel stinks and the rooms are mouldy, broken and unmaintained, the bathroom tap is covered in limescale and the curtains covered in mould . lt doesn't even have any wifi, basic necessities like toilet roll in the rooms, disgusting and very backdated and unmaintained, staff are rude and unhelpful and there is no system for anything. Everything being sold on here is a complete lie, nothing looks as it does online.
The entire place stinks inside rooms and outside. The beach is a tiny strip of sand covered in mounds of seaweed so that’s not even an enjoyable experience either.
This hotel ruined our entire experience and I honestly wish I could refund my time and money wasted here. I would’ve rather not went on any holiday at all. I will never ever be using love holidays for future holidays and couldn’t recommend you do not book this holiday enough. This island itself hasn’t got much to do and is very unmaintained and boring, despite that I found many fun excursions to keep myself busy with but ultimately just wasted money. I’m thankful for my ability to have experienced this island and thankful to the few people outside the hotel that made our stay a bit better but I wish somebody had told me that this island lacks a lot of basic necessities and culture rather than making it seem like a beautiful busy island. If you’re considering Djerba I highly recommend staying in Tunisia and doing 1-2 days in Djerba and visiting flamingo island (although there are literally no flamingos on the island it’s a pretty island) but if you do that DO NOT book this hotel whatsoever!!! Stick to a Radisson Bleu or something else well known and 5* if this is what they consider 4*!! Should definitely be a 2*
On the downside, the gym was dirty, and there were quite a few animals (dogs and cats) around the hotel. They are very friendly, but unfortunately hungry. Considering the amount of food that goes to waste, it would be very humane if a part of it was given to them.
From the moment we arrived, the welcome was cold and unprofessional. The room was in a deplorable state: a strong odor coming from the toilets, broken air conditioning, burned-out light bulbs, rusty faucets, a broken television, no mini-fridge, dirty towels with hairs, and hairs on the floor. The general maintenance was clearly neglected, unworthy of a hotel that claims to have such a high standard.
The only positive point: the well-maintained pool. However, even there, the service left something to be desired. The waiters were very attentive to the women, but when a man asked for something, the response was curt: "The bar is over there."
We therefore decided to leave the hotel before the end of our stay. A real disappointment. This hotel in no way deserves its 5-star rating, and should be avoided.
POIs near hotel
Frequently asked questions about El Mouradi Djerba Menzel
What types of rooms are available at El Mouradi Djerba Menzel?
Room types include Economy room; Standard Single, Triple, Quadruple, Quintuple rooms with or without sea views; Single, Triple, Quadruple, Double Junior Suites; and Standard Double Bungalow.
Is there a private beach and what amenities are included there?
Yes, the hotel has a private sandy beach just 20 meters from the property. Sun loungers, umbrellas, and mattresses are free to use, while towels require a deposit.
Are children accommodated at this hotel?
Children can stay in some rooms, with possible additional charges for children using existing beds. Facilities include an outdoor seawater pool, heated indoor pool in winter, mini-club for ages 5-12, paid nanny services on request, children's playground, and kid's chairs in the restaurant.
Is Wi-Fi available throughout the hotel?
Wi-Fi is available free in the lobby. Internet café and Wi-Fi in rooms are available at an extra charge.
Are pets allowed at El Mouradi Djerba Menzel?
Pets and service animals are not allowed at this hotel.
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Hotel prices for: June - July 2026 calendar
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