The Erzurum Hotel in Erzurum
✅ Guests praised the clean and well-maintained rooms with cozy beds and good amenities. ✅ The restaurant operates 24 hours and offers a varied and delicious breakfast. ✅ Families noted excellent facilities for children and the well-organized GymyKids Winter Club. ✅ Staff communicate well in English and are described as friendly, professional, and helpful. ✅ Direct access to skiing and quality gym facilities were highlighted as major positives. ❌ Some guests reported issues with room heating and absence of air conditioning. ❌ One review mentioned occasional crowding affecting the stay experience. ❌ Delays in receiving the hotel bill were noted by a guest. ❌ A few reviews pointed out that some photos online do not represent the current hotel.
Rooms and prices
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Description
The Erzurum Hotel, built in 2022, is a modern 4-star property offering 20 ergonomically designed rooms across seven floors. It provides a range of room types including Standard Double, Comfort Double, Superior Double, and Superior Triple rooms. Guests can expect a high standard of cleanliness and amenities, with free Wi-Fi, heating, soundproof rooms, and a 24-hour front desk. Family travelers will appreciate the dedicated children's facilities such as a kids' menu, play area, high chairs, and cribs available in all room types. The hotel also includes a bar, restaurant, meeting rooms, and paid laundry services. Its design and service focus on comfort and quality to ensure a pleasant stay for visitors, especially those interested in skiing and enjoying the alpine environment around Erzurum.
Location
Located on İbrahim Polat Caddesi 53 in Erzurum, The Erzurum Hotel is about 13 km from Erzurum Airport (ERZ). Nearby dining options include Alakart Restaurant just 29 meters away, Somine Restaurant at 169 meters, and Kapsül Kafe at 272 meters, both highly rated. The hotel’s proximity to these eateries makes it convenient for guests to enjoy local cuisine. The hotel's position also offers easy access to the Palandöken mountain ski slopes, making it suitable for winter sports enthusiasts. Free parking is available on site, and the central location provides a balance of city and mountain access.
Tips
- Bring some cash for payments, as card acceptance may be limited.
- If you plan to stay in summer or warmer months, inquire about room cooling options since there is no air conditioning.
- Consider booking early to avoid crowding during peak ski season.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Halal Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 12:00-12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Express check-in/check-out
- Television in lobby
- Terrace
- Early check-in
- Design hotel
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Trouser press
- Smoking allowed in bedrooms
- Cable TV
- TV
- Minibar
- Bathrobe
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Dry-cleaning
- Telephone
- Coffee/tea for guests
- Breakfast
- Cafe
- Half board rates available
- Restaurant
- Vending machine
- Free Wi-Fi
- Free internet
- Shuttle
- Airport transportation
- Russian
- English
- Suitable for Events
- Parking
- Event facilities
- Fax and copy machine
- Conference Hall
- Kids' TV Networks
- Ski storage
- Ski passes available
- Skiing
- Snowboard
- Ski lift transfer
- Pets Not Allowed
Hotel view
Video: Турция, день 1: Эрзурум Великолепный-обзор ресторана-музея Erzurum Evleri и отеля The Erzurum Hotel
Map
Reviews
Our six-year-old daughter, Azra, learned to ski with remarkable ease and confidence, which is a true testament to the professionalism, patience, and expertise of the instructors. The ski experience was both safe and inspiring, allowing her to enjoy every moment on the slopes with enthusiasm and joy.
A very special thank you to Gamze and her outstanding team at GymyKids. Their energy, dedication, and warmth were truly exceptional. The GymyKids Winter Club, running throughout the day, offers an outstanding environment for children—engaging, educational, and wonderfully organised. It gave us complete peace of mind knowing that our child was not only well cared for, but genuinely happy and stimulated at all times.
The hotel itself deserves great praise. The interior decoration and overall atmosphere are beautifully designed and perfectly suited to a premium ski resort, combining comfort, elegance, and a welcoming alpine charm. Every detail reflects quality and thoughtful hospitality.
It is also worth highlighting that all instructors and staff communicate very well in English, which made the experience seamless and reassuring for international families.
We would wholeheartedly recommend Polat Palandöken Hotel and GymyKids to families seeking a refined winter holiday where children are truly valued, supported, and inspired. It is a place where excellence, care, and joy come together effortlessly.
With our warmest thanks and highest appreciation.
The room was clean, comfortable, and well-maintained, with a cozy bed and nice amenities. Breakfast had a good variety of options, and the location was very convenient.
Overall, a great experience that I would definitely recommend.
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Frequently asked questions about The Erzurum Hotel
What room types are available at The Erzurum Hotel?
The hotel offers Standard Double room, Comfort Double room, Superior Double room, and Superior Triple room.
Does the hotel allow pets?
Pets are not allowed at The Erzurum Hotel.
Are there facilities for children at the hotel?
Yes, the hotel provides a children's menu, children's play area, high chairs, and cribs in all room types.
Is skiing accessible directly from the hotel?
The hotel has direct access to ski slopes, making it convenient for winter sports guests.
How far is The Erzurum Hotel from the airport?
The hotel is approximately 13 km from Erzurum Airport (ERZ).
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 72 USD The best time to book is July 9, with rates starting from 67 USD