Vesta Apart Hotel in Kusadasi

Cheap low quality hotel cheap party hotel

I suppose "you get what you pay for" but not quite in this case as the rate was advertised as including breakfast but after demanding full payment in cash up-front we were informed that breakfast wasn't available and is only served in the summer. The only positive aspect of the room is that it was very spacious. There is also a kitchenette area, although I'm not sure what use this would be to anyone as there was only a very weak trickle of water and no kettle nor any equipment or utensils whatsoever were provided. The room wasn't serviced once during the 11 nights we stayed nor were the towels changed or further toilet rolls provided. We also had to supply our own top sheet for the bed as this was not provided, only a rough scratchy cover. We had to run the water for at least 10-15 minutes until it was warm (never hot) enough to shower. There seemed to be a couple of guys running the place who slept in the lounge and barely acknowledged us and we saw no other staff. The location is very central and convenient but the accommodation is over a 24/7 restaurant and there is constant noise all night. All in all a miserable experience, albeit cheap, and if we could have got a refund we would have left and found somewhere else. Come the summer season, it may well be a different story - I sincerely hope so for the sake of future guests.

I suppose "you get what you pay for" but not quite in this case as the rate was advertised as including breakfast but after demanding full payment in cash up-front we were informed that breakfast wasn't available and is only served in the summer. The only positive aspect of the room is that it was very spacious. There is also a kitchenette area, although I'm not sure what use this would be to anyone as there was only a very weak trickle of water and no kettle nor any equipment or utensils whatsoever were provided. The room wasn't serviced once during the 11 nights we stayed nor were the towels changed or further toilet rolls provided. We also had to supply our own top sheet for the bed as this was not provided, only a rough scratchy cover. We had to run the water for at least 10-15 minutes until it was warm (never hot) enough to shower. There seemed to be a couple of guys running the place who barely acknowledged us and we saw no other staff. The location is very central and convenient but the accommodation is over a 24/7 restaurant and there is constant noise all night. All in all a miserable experience, albeit cheap, and if we could have got a refund we would have left and found somewhere else. Come the summer season, it may well be a different story - I sincerely hope so for the sake of future guests.

I've stayed in an apart hotel for years, it's the first time I've come across such a dirty one. Considering the negative comments, instead of recommending me a luxury hotel, I would expect you to make your establishment cleaner. You say that if you stay in a cheap place, you can stay in stained sheets, a dusty room, and an extra bed on top of the bed, so this is a really funny explanation. Although we did not mention that the furniture is old, that the rooms are not related to the photos, and we say that our only expectation is cleaning, the recommendation of another hotel is really ridiculous. That cleaning is a need, not an expectation. Also, when we said that the room was bad, we would not have stopped for 3 days and minutes if you had said that you would offer us a refund instead of offering another room.