It’s a shame that in a country like Turkey, we encountered this type of people.

Planned stay: 7 nights, departed early due to unacceptable conditions and behavior.

1. Racist and disrespectful owner & staff
• The owner explicitly told us that as Black people we were not allowed in the lobby or club area insisting it was “only for English people.” Experiencing that kind of blatant racism in 2025 is inexcusable.
• Staff stared at us disdainfully, treated us rudely, and pressured us to leave constantly.

2. Poor service and safety issues
• Service was non-existent: no reception phone, no 24‑hour desk, and no room service despite what Booking.com stated.
• Rooms felt unsafe strangers entered unannounced with keys, violating our privacy.
• The advertised pool doesn’t exist; the only access was through a club entrance named batman unsafe and misleading.

3. Terrible food & breakfast
• Breakfast was awful see your attached photos. Other reviews also mention a “lift and surrounding area filthy” and poor amenities .
• Dining stood up to the low standards we experienced across the board.

4. Facilities & cleanliness
• Outdated rooms, broken locks Guardian reviews confirm similar complaints about safety .

5. Refund refusal and forced departure
• Despite leaving after just 3 nights due to feeling unsafe and disrespected, the management refused any refund.
• The manager was hostile and aggressive, showing no empathy or accountability. Staff were young and unprofessional.

Avoid this hotel at all costs.
Racist management, disrespectful staff, nonexistent facilities, unsafe rooms, and terrible food.

It is the worst hotel you will ever visit. They gave us the key to our room. When we opened it, there was a man sleeping. Then they gave us another room and at 3:00 AM someone opened the door and entered while we were sleeping. About cleansing, welcome to the bug and dirt hotel. It was really unbelievable.

Very bad hotel...very poor breakfast. U have to pay for the water with breakfast. Not secure at all. Someone tried to enter our room after midnight by hitting on the door very hard and trying to open it.. Awful experience!

NO HOT WATER FOR 4 days
NO BLANKET
NO BREAKFAST PROVIDED EVEN WE PAYED FOR IT
NO BUFFET AT ALL
ITS A SCAM

The worst hotel you can ever imagine don't you ever visit this poor hotel.... The stuff are lazy the breakfast is one egg to slice tomato 5 olives one small bUtter nothing just nothing...the room is not clean. The elevator is always not working and not clean... The manager is the worst person you can ever meet not helpful at all.... Always angry... The police came and closed the restaurant for 4 days... There's a club on the rooftop that doesn't make you sleep all night.... No parking... No wifi.... NOthing