Hotel Lime Bozcaada in Bozcaada

The hotel's location is excellent, very close to everything. The breakfast service is good and delicious. The rooms are clean but small and have only one power outlet, which is insufficient. However, the owner's behavior towards us was definitely unpleasant. We wondered if he was so grumpy and harsh towards everyone, but we witnessed his pleasant conversation and smiling demeanor with other customers. We also noticed that he acted grumpy and harsh towards a few other customers, just like he did towards us. Whenever we had a request, excuses were made instead of solutions.

We stayed at the hotel for 4 days between August 18-21 with an early booking (3 days for 4 people, 1 day for 3 people). However, when we arrived, the hotel owner, Mr. Metin, told us that he had reserved our rooms for his other hotel (Lime Boutique), and this was a change we were unaware of.
We went to the room to leave our belongings. The toilet was dirty, the floor was covered in hair, and there was a problem with the toilet tap. (I even thought I couldn't fit, but it turned out the toilet tap was faulty in rooms 1 and 4. We all experienced this problem.)
Then, after going to the beach and returning, we were taken to rooms on the upper floor. My room looked nice, but when we went into the shower, the drain was clogged and the water wouldn't flow, it was above my feet, and the shower head was spraying water from the hose. When we told the hotel owner, Mr. Metin, about the problem, he fixed it. However, I shouldn't have had to mention this, that's the problem. When we went to breakfast in the morning, we experienced another shock. We were told that breakfast was served buffet-style. The breakfast for 4 people was like a breakfast for 2 people. The pastry served tasted like lavender; all four of us smelled it. We couldn't eat it. (It might have tasted like mothballs.) The next day, the pastry arrived again, smelling of mothballs or lavender. And again, we couldn't eat it. We were told we could have ordered extra. Why should I order something that wasn't on the table and was bad? Secondly, if a breakfast for four is served for two, is that my problem? Why should I constantly ask for extra? When we asked for bread, they added very little. Everything was limited; for example, the fig jam had only one fig, which we had to cut in half to eat. We got tired of constantly asking for more. Most of the water in the rooms smelled of mothballs. On our fourth day, with our group dwindling to three, we moved to a three-person room. The handwashing sink in the room was clogged, and the third bed was a child's bed; I couldn't sleep at all. The width of the bed was the same as mine. But I endured it for one day and didn't say anything because I'm not the hotel's maintenance manager; I'm not the one who should be following up and reporting these things. But apparently, the customers had to tell him, he couldn't have known, which was interesting. Meanwhile, whenever complaints were made, there was always an excuse, a response to everything. Or, as usual, Mr. Metin said, "We've never heard of anything like this before." Unfortunately, pleasantries and smiles don't cover up the flaws. And as I pointed out the problems on the other days of our stay, Mr. Metin's attitude changed. He started acting cold and giving rude answers, which was very upsetting; I just wanted the holiday to end. Instead of escaping work stress, I became even more stressed.
At least we would like to thank him for helping us with our luggage and trying to resolve the issues when we mentioned them.
Written by Tuba D.

Meget venlig og hjælpsom personale, lækker morgenmad og god kvalitet for prisen. Beliggenheden var perfekt, tæt på havnen og alle butikker og resturaunter