Comfort Downtown Istanbul in Istanbul
✅ Good location near bus and metro stations with a walking time of 5 minutes ✅ Friendly and helpful staff noted in multiple reviews ✅ Breakfast variety described as good by some guests ✅ Availability of a restaurant on-site serving nice food ❌ Reports of theft and poor staff response regarding missing money ❌ Housekeeping often inadequate, with guests reporting unchanged linens and lack of fresh towels ❌ Room cleanliness issues including stained carpets, mold in bathrooms, and insect droppings in breakfast area ❌ Some guests experienced rude and unprofessional behavior from reception staff ❌ Maintenance problems such as non-working fridges and lack of heating reported
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Description
Comfort Downtown Istanbul is a 4-star hotel located in the Aksaray district of Istanbul, offering 80 rooms within a single building. Guests will find a range of room types, from Economy Triple Rooms to Comfort Suite Studios with city views. The hotel provides free Wi-Fi and private parking, along with 24-hour reception and luggage storage. Additional facilities include a bar, restaurant, currency exchange, sauna, hammam, massage services, and a garden. Check-in begins at 14:00, and check-out is by noon. Despite its amenities, the hotel has middling ratings for cleanliness, service, location, and amenities, each scoring a 6 out of 10. Travelers should note that breakfast is served as a buffet from 07:00 to 10:00 daily but is not included in room rates. The hotel accepts Visa and MasterCard for payment but does not allow pets. Children can stay in some rooms with possible extra charges, and cribs are not available.
Location
Situated approximately 12 km from Istanbul Atatürk Airport (IST), Comfort Downtown Istanbul lies within a 5-minute walk to nearby bus and metro stations. The hotel is about 607 meters from the sea, providing relatively easy access to waterfront areas. Notable nearby landmarks include the Byzantine-era Church of St. Polyeuctus at 751 meters, the Column of Arcadius roughly 719 meters away, and the Istanbul University Rıdvan Çelikel Archaeology Museum at 726 meters, which offers free admission. Several restaurants are within walking distance, ranging from 290 to 355 meters from the hotel, as well as cafes and supermarkets in the vicinity.
Tips
- Request housekeeping services proactively, as some guests reported they had to ask for fresh towels and cleaning.
- Be cautious with valuables in the hotel due to reported theft incidents and ensure to use the safety deposit box.
- Consider visiting nearby landmarks early in the day and using public transport, which is conveniently close.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Wi-Fi in public areas
- Private parking
- Valet parking
- Car rentals
- Shuttle service
- Airport pick-up
- Airport drop-off
- Taxi booking service
- Restaurant
- Postal service
- Multi-function room
- Fax/copying service
- Coworking spaces
- Conference room
- Concierge service
- VIP check-in service
- Express check-in and check-out
- Safe at front desk
- Luggage storage
- Currency exchange
- Tour and ticket booking service
- English
- Arabic
- Turkish
- Russian
- Alcohol-free property
- Snack bar
- Convenience store/kiosk
- Halal meals provided
- Bar
- Lobby bar
- Room service
- No smoking in public areas
- Smoking area
- Garden
- Elevator
- Vending machines
- Hair and beauty salon
- Massage room
- Sauna
- Turkish bath (Hammam)
- Bathing facilities
- Hiking
- Nightclub
- Dry cleaning
- Ironing service
- Clothes dryer
- Laundry service (on-site)
- Children's meals available
- Assistive listening devices
- Employees proficient with sign language
- Intruder alarm
- Smoke detector
- CCTV in public areas
- First aid room
- First aid kit
- Fire extinguisher
- Security personnel
The distance to the sea is 610 meters
Street view
Video: Comfort Life Hotel, Istanbul, Turkey
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Frequently asked questions about Comfort Downtown Istanbul
What types of rooms are available at Comfort Downtown Istanbul?
The hotel offers Economy Triple Room, Standard Double Or Twin Room, Economy Double Room, Standard Single Room, Standard Triple Room, Comfort Suite Studio, and Standard Quadruple Room with 1 Bedroom and City View.
Is breakfast included in the room rate at Comfort Downtown Istanbul?
No, breakfast is served buffet style from 07:00 to 10:00 daily but is not included in the room rate and must be paid for separately at the property.
Does the hotel provide parking and Wi-Fi?
Yes, the hotel offers free private parking and free Wi-Fi for guests.
Are pets allowed at Comfort Downtown Istanbul?
No, pets are not allowed at this hotel.
How far is the hotel from major landmarks and transportation?
The hotel is about 12 km from Istanbul Atatürk Airport, approximately 607 meters from the sea, and within 5 minutes walking distance to bus and metro stations. Nearby landmarks include the Church of St. Polyeuctus (751 m) and the Column of Arcadius (719 m).
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 68 USD The best time to book is September 4, with rates starting from 48 USD