9.4
Excellent
165 $
Book now

The Retreat Palm Dubai MGallery by Sofitel

🌍
United Arab Emirates, Palm Jumeirah The Palm Jumeirah Dubai
● Center: 14 km
🌞 Beach - 10 min
➊ 1 line
☎ Phone: +971 4 524 7777Show
🧭 Coordinates
608 AED
The Retreat Palm Dubai MGallery by Sofitel
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Holistic Wellness Double room with balcony and with Palm Sea View
Holistic Wellness Double room with balcony and with Palm Sea View
Private bathroom
Beds:
Deluxe Double room with balcony
Deluxe Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
Deluxe Double room with balcony and with Partial Palm Sea View
Deluxe Double room with balcony and with Partial Palm Sea View
Wireless internet, air conditioning and minibar
Beds:
Deluxe Double room with balcony and with Palm Sea View
Deluxe Double room with balcony and with Palm Sea View
Wireless internet, air conditioning and minibar
Beds:
Premium Club Lounge Access Double room with balcony and with Partial Palm Sea View
Premium Club Lounge Access Double room with balcony and with Partial Palm Sea View
Private bathroom
Beds:
Premium Club Lounge Access Double room with balcony and with Palm Sea View
Premium Club Lounge Access Double room with balcony and with Palm Sea View
Wireless internet, air conditioning and minibar
Beds:
1 Bedroom Deluxe Club Lounge Access Double Suite with balcony and with Partial Palm Sea View
1 Bedroom Deluxe Club Lounge Access Double Suite with balcony and with Partial Palm Sea View
Private bathroom
Beds:
1 Bedroom Premium Club Lounge Access Double Suite with balcony and with Palm Sea View
1 Bedroom Premium Club Lounge Access Double Suite with balcony and with Palm Sea View
Private bathroom
Beds:
Penthouse Club Lounge Access Double Suite with balcony and with Palm Sea View
Penthouse Club Lounge Access Double Suite with balcony and with Palm Sea View
Private bathroom
Beds:

Description

Come and discover the perfect balance of holistic wellbeing and Dubai's vibrant energy at the region's first 5-star family-friendly wellness resort, officially recognized with the all-new classification of a wellness hotel by the Dubai Department of Tourism and Commerce Marketing (Dubai Tourism).

In line with its wellness philosophy, the resort does not serve alcohol, allowing guests to cleanse and detoxify, ensuring their return home feeling energetic, fresh, and healthy.

Hotel opened in 2017. In this hotel 255 rooms.

The distance to the nearest airport is 38 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Western, American, Asian, Continental, Gluten-free, Halal, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is AED 250.00 (approx. US$68.07) per night. This property accepts cash, credit cards and debit cards The deposit will be returned to the original account of payment within 14 days after check-out.
  • Pets: Pets are not allowed
  • Service Animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: Visa, MasterCard, AmericanExpress
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Express check-out
  • Pharmacy
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Interconnecting rooms available
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Bathtub
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Hiking
  • Picnic area
  • Barbeque
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Private beach
  • Pool facilities
  • Next to the beach
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Extra decontamination measures
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 650 m. It takes 10 minutes To the beach!

The distance to the sea is 100 meters

Street view

Map

Reviews

Cleanliness
Amenities
Location
Service
01.08.2025
Sure! Here’s a polished 5-star review you can use:



⭐️⭐️⭐️⭐️⭐️
An Exceptional Stay at The Retreat Palm Dubai!

From the moment I stepped out of my car, I was treated like royalty. The staff went above and beyond — truly over the top service at every turn. I was delighted to receive a room upgrade, and the space was massive and beautifully designed!

Even though I was traveling solo, I could see how perfect this hotel would be for families — the facilities are incredible and cater to everyone. The breakfast was absolutely delicious, with a wide variety of high-quality options.

I’ll definitely be coming back. Highly recommended for anyone looking for luxury, comfort, and outstanding hospitality in Dubai!
27.07.2025
Wow what an amazing experience from beginning to end! We booked the Family Reboot package to celebrate my husband’s and daughter’s birthdays, and we have absolutely no regrets. It was unforgettable.

We left feeling more connected, relaxed, and truly cared for. The staff went above and beyond—special thanks to Anirban, the manager, who was exceptionally professional and ensured our stay was perfect. He was friendly, attentive, and made us feel so welcome. He even arranged a lovely gift for our daughter, which meant a lot to us.

Marilyn from the Kids Club was another standout—so gentle and playful with our daughter. She made her feel completely comfortable and happy. The yoga instructor was fantastic as well, helping us unwind and truly enjoy the experience.

Overall, I highly recommend this hotel. The service is outstanding, and they made our stay incredibly special. We'll definitely be back!
19.07.2025
Thank you very much for your good service, everything was amazing. We spent my husband’s birthday and was the best birthday ever. The staff is very friendly, the food is amazing, the locations is excellent, the rooms are clean and the bed is very comfortable to sleep, we enjoyed the sea views and the pool area. You deserve a five starts!! We are very happy and grateful!! God bless you all
16.07.2025
Complaint about poor service and inhumane treatment I accidentally made my hotel reservation for July 1, 2025, instead of the correct date, June 1, 2025, when I had planned my vacation. When I discovered this, I immediately contacted the hotel to change the booking. Unfortunately, I received no assistance whatsoever. The manager was unfriendly and refused my request without any empathy or flexibility. There was absolutely no understanding of the situation. Instead, I got the feeling that the hotel was only interested in money, without any humanity or customer focus. This experience was extremely disappointing and completely ruined my vacation. I will never stay at this hotel again and strongly advise against it.
15.07.2025
This place is incredibly affordable, extremely comfortable, and truly luxurious. The entire hotel smells amazing, and the breakfast was absolutely outstanding—they make fresh juices right in front of you! The staff was amazing and super attentive. Free parking is a big plus. The rooms are spacious and very clean, and the lounge is a great spot to grab snacks or relax. It's the perfect place to enjoy a luxury experience without breaking the bank. We’re already planning to go again next year for sure!
13.07.2025
I was very happy to stay in this hotel, Everywhere is very clean. The beach is clean, Stop caring very much about around Territory. There Was special net inside the water Line against jellyfish. This price is very good for staying with small kids. The swimming pool is covering from the sun for the small kids.
I’m really appreciated of the lounge service on seventh floor By Miss Anita. She’s very good person, Caring and professional. The lounge was perfect and food was very nice
22.04.2025
This resort is located at Palm Jumeirah and has private beach access. The room is clean and the staff are friendly. The pool is a bit small.
11.04.2025
The room is quite spacious and clean. The staff are polite and friendly.
11.04.2025
Every thing was perfect. Front desk staff were very friendly and helpful
04.01.2025
Lovely stay. A special thanks to Nathaniel and the Valet team - they always greet you with a warm and friendly smile, super polite and helpful. It made my time here really relaxing. Highly recommended.

Facilities are also lovely, very good quality and the staff across the entire building are always there to help and make you feel comfortable.

I’ll definitely be returning soon! Thanks for making our stay so enjoyable.
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Frequently asked questions about The Retreat Palm Dubai MGallery by Sofitel

How much does it cost to stay at The Retreat Palm Dubai MGallery by Sofitel?

The cost of living in The Retreat Palm Dubai MGallery by Sofitel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from The Retreat Palm Dubai MGallery by Sofitel to the nearest beach?

It takes 10 minutes to reach to the nearest beach.

Which sights are located near The Retreat Palm Dubai MGallery by Sofitel?

The nearest sights are: Palm Jumeirah (4 km), Wild Wadi Water Park (4 km) and Burj Al Arab (4 km)

What are the check-in and check-out times at The Retreat Palm Dubai MGallery by Sofitel?

Check-in at The Retreat Palm Dubai MGallery by Sofitel is possible from 15:00, check-out is until 12:00.

Does The Retreat Palm Dubai MGallery by Sofitel have a swimming pool?

Yes, The Retreat Palm Dubai MGallery by Sofitel has a pool.

Are pets allowed at The Retreat Palm Dubai MGallery by Sofitel?

No, pets are not allowed at The Retreat Palm Dubai MGallery by Sofitel.

Does The Retreat Palm Dubai MGallery by Sofitel provide breakfast?

Yes, Guests staying at The Retreat Palm Dubai MGallery by Sofitel can enjoy breakfast during their stay. Breakfast option(s): Western, American, Asian, Continental, Gluten-free, Halal, Vegan, Vegetarian.

How to get from the closest airport to The Retreat Palm Dubai MGallery by Sofitel?

The closest airport is Dubai International Airport, and it is about 41 mins from hotel by car (40.7 km).

What is the cancellation policy for The Retreat Palm Dubai MGallery by Sofitel?

The cancellation policy for The Retreat Palm Dubai MGallery by Sofitel varies depending on the type of room and booking conditions.

Does The Retreat Palm Dubai MGallery by Sofitel offer airport transfer services?

Yes, The Retreat Palm Dubai MGallery by Sofitel offers airport transportation for guests. We suggest you call ahead to confirm details.

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