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203 USD
The Westin Hotel in Indianapolis
🌍 United States, Indianapolis, 241 W Washington St
● Center: 320 m
☎ Phone: +1 317-262-8100Show
✅ Consistently praised for cleanliness and modern, spacious rooms ✅ Friendly and helpful staff mentioned in multiple reviews ✅ Convenient connection to convention center and proximity to Lucas Oil Stadium ✅ Well-equipped fitness centre and comfortable bedding noted by guests ✅ Distinctive brand scent and lavender roller ball for sleep appreciated ❌ Some guests reported maintenance issues like missing door hinges and broken shower heads ❌ Parking fees are considered high by several reviewers, with alternatives nearby ❌ One guest encountered a bug in the bed and felt management was dismissive ❌ Breakfast quality and room service received mixed feedback, including cold meals ❌ Construction nearby caused some inconvenience, not always disclosed at booking
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Rooms and prices
2 guests
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Traditional room
Private bathroom
256 USD
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Traditional Quadruple room
Private bathroom
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Traditional Double room
Wireless internet, air conditioning and private bathroom
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Deluxe room with water view
Private bathroom
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Deluxe Quadruple room with water view
Private bathroom
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Deluxe Double room with water view
Private bathroom
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Executive Suite
Private bathroom
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4 x
Executive Quadruple Suite
Private bathroom
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Executive Double Suite
Private bathroom
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Presidential Double Suite
Private bathroom
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Plaza Double Suite
Private bathroom
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Director's Corner Double Suite
Private bathroom
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Description
The Westin Hotel in Indianapolis is a 4-star property constructed in 1989 and renovated in 2006, offering a variety of room types including Executive and Presidential Suites as well as traditional and deluxe rooms with water views. Guests can expect a high standard of cleanliness and service, with ratings of 9/10 in both categories. On-site amenities include a fitness centre, business facilities, a restaurant and bar, free parking, and pet-friendly accommodations. The hotel also features conveniences like an ATM, 24-hour front desk, express check-in/out, and facilities for disabled guests. Reviewers frequently highlight the comfortable beds, modern rooms, and friendly staff, although some have noted minor maintenance issues such as door hinges and mattress firmness. The hotel’s brand scent and lavender sleep roller balls are distinctive touches appreciated by guests. Overall, The Westin provides a well-equipped, centrally located option for both leisure and business travelers in downtown Indianapolis.
Location
Situated at 241 West Washington Street, The Westin Hotel is centrally located in downtown Indianapolis. It is connected to the Indiana Convention Center and within a 7-minute walk to Lucas Oil Stadium, making it convenient for event attendees. Nearby dining options include Weber Grill Restaurant (274 m), Steak 'n Shake (276 m), and Ram Restaurant & Brewery (280 m), all rated 7-8/10. The hotel lies about 178 km from Plymouth Airport (PLY). Guests can easily access local attractions and the mall via indoor walkways. Parking is available on-site, though at a premium rate, and street parking with free hours is also nearby.
Tips
- If attending an event at Lucas Oil Stadium or the convention center, The Westin's indoor walkway connections offer weather-protected access.
- Consider street parking after 7pm or on Sundays to avoid high garage fees.
- Check your room thoroughly on arrival for any maintenance issues and report them promptly to ensure a comfortable stay.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: A la carte Opening hours: [Mon - Sun] 06:30-10:00 Open Price for extra breakfasts: Varies based on the food ordered Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, UnionPay, DinersClub, JSB
- Check in time: 16:00. Check out time: 11:00.
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Services and facilities
General
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- All Spaces Non-Smoking (public and private)
Rooms
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Hairdryer
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Alarm clock
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Luggage storage
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
Internet
- Free Wi-Fi
Languages Spoken
- Spanish
- English
- Multi-language staff
Tourist services
- Tour assistance
Parking
- Parking
- Garage
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- First Aid Kit
Pets
- Pets allowed (free)
Street view
Video: The Westin Indianapolis | Quick Room Review
Map
Reviews
20.12.2025
The only major problem I had was I found a bug in my bed and NO ONE showed any concern! When I showed the afternoon clerk the glass I caught the bug he smiled and said “Sorry” and offered me a new glass. When I complained at check out, the clerk just laughed and when I asked to talk to management, he smirked and told me they were all in a meeting.
03.11.2025
Room was incredibly clean. Bed was very comfortable. Staff was excellent and kind! Only issue was the hinge on my door was gone, so I was unable to deadbolt my door at night. Fortunately I could still close the security latch while in my room at night. Rest of stay was great!
07.10.2025
The hotel in all was very clean and inviting. We felt welcomed and taken care of. Staff was friendly and helpful. I would definitely stay there again.
07.10.2025
What a beautiful property! Very clean, modern, nice gym facility, friendly staff. We even got bottles of water at check-in. There is construction in the area but was stile very easy to navigate.
05.10.2025
I know constuction is going on..it didnt mention that when I reserved my room. Kind of inconvenient....I know u have too. I Know it will look nice when done.
22.09.2025
The bed was really uncomfortable. Hard mattress with a hump in the middle. There wasn’t a full length mirror.
19.09.2025
I recommend the Westin!
Excellent customer service, in the restaurant, front desk, and the valet. Room was pretty clean, except for some crumbs left on the floor on the corners. But overall great location and comfortable. Great amenities including the gym.
Excellent customer service, in the restaurant, front desk, and the valet. Room was pretty clean, except for some crumbs left on the floor on the corners. But overall great location and comfortable. Great amenities including the gym.
24.11.2024
Comfortable, clean and tidy!
03.11.2024
The staff was very helpful and friendly.
10.02.2024
Comfortable beds and very friendly staff. They have undergone some renovations but are still a very nice place to stay. Super kind
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POIs near hotel
Thomas A. Hendricks Monument (2 min)
The bronze monument commemorates Thomas A. Hendricks, a notable American politician and Vice President of the United States.
Robert Dale Owen Memorial (2 min)
The bronze memorial celebrates Robert Dale Owen, an influential social reformer and politician in Indiana history.
Abraham Lincoln (3 min)
This bronze relief memorial honors Abraham Lincoln and reflects his historical significance in American history.
Workers' Memorial (6 min)
This bronze sculpture honors workers and commemorates their contributions and sacrifices in the workforce.
Congressional Medal of Honor Memorial (9 min)
This glass memorial honors Medal of Honor recipients and features inscriptions of their names and valorous deeds.
Cafe and Restaurants near hotel
Weber Grill Restaurant (4 min)
10 N Illinois St, Indianapolis, IN 46204
Reviews05.12.2017
My family eats here very often. We have only had a couple of mistakes during our dining experiences. Two of them were with steak temperature and it was corrected immediately and a free desert was given or the steak was taken off the bill. Our last time there the manager accidentally overloaded a waiter so we didn't get proper service. He comped our meal without us even having to say anything. We have always been treat well here and even with the few mistakes they have done everything in their power to correct it.
25.11.2017
Never had a bad meal here. Prices are reasonable and food is quality. Food was great. Staff very polite. We will stop again!
09.11.2017
Didn’t know Weber Grills had a restaurant until tonight. But it was honestly one of the best experiences I’ve had in a restaurant in quite some time.
Our assigned server was tied up with a big party so it took a bit to get someone to take our drink order. But the other servers noticed and took care of us right away. And the manager came around and took care of our first round of drinks for the hassle.
How was the food? Great!! My friend asked for the meatloaf. She couldn’t stop raving about how good it was. I ordered one of the burgers. Wow, one of the best burgers I’ve had in years. Also, the food came out really fast. It was hot and cooked to perfection.
I would love to come back the next time I’m back in town.
Our assigned server was tied up with a big party so it took a bit to get someone to take our drink order. But the other servers noticed and took care of us right away. And the manager came around and took care of our first round of drinks for the hassle.
How was the food? Great!! My friend asked for the meatloaf. She couldn’t stop raving about how good it was. I ordered one of the burgers. Wow, one of the best burgers I’ve had in years. Also, the food came out really fast. It was hot and cooked to perfection.
I would love to come back the next time I’m back in town.
23.10.2017
Third time I’ve eaten there. Service was very slow. They were completely booked so wondering if they were short staffed. We had a party of eight. One vegetarian in the group. Very limited options. Pizza or salad. I had ribs which were good but my side of fries hardly had any Parmesan cheese or herbs. Disappointing. Won’t go back again next year.
02.10.2017
Absolutely amazing place all around! It's pretty fancy inside which makes you think that it's going to be on the expensive side, but come to find out the prices are very reasonable. Our server Peyton was excellent and very attentive. The food was to die for, especially the chicken. I live in Ohio but will be back in the near future just so I can eat here again. I highly recommend checking this place out!
Restaurant «Steak 'n Shake» (4 min)
101 W Maryland St, Indianapolis, IN 46225
Reviews19.11.2017
Had a triple burger with pepper jack, tomato, pickles and lettuce. BEST 5$ burger in my life. And i have tried EVERYWHERE. Very good. Great prices. Cooked perfectly. Thankyou!
18.11.2017
The place is a dump, its dirty, and I'd hate to see the kitchen area. Service is rude, slow, and unprofessional. My friend ordered a bowl of chili as a side, our food arrived but her side did not. When she asked the waitress she admitted to us that it didn't arrive because the staff didn't feel like preparing it. Steak n Shake in general is a great restaurant but the staff at this particular place brings down the quality.
13.11.2017
I'm one of six people here right now and there was no sugar at my table; the table I was sat down out by the hostess wasn't clean, so she came back and moved my stuff to wipe it down; she had to have me repeat my order of eggs, bacon, toast and coffee twice; and she forgot my water. The food wasn't very good, either, but that's just any Steak 'n Shake for you.
The Downtown Steak 'n Shake really is the worst I've been to in this city. They have a cop dividing customers between dine-in and carry-out most nights, since there aren't any employees capable of doing this(?) and they're very slow to take care of you at the register when you're ready to leave, and let THAT line get backed up. There are better diners nearby with a more interesting atmosphere, slightly better service and tastier food.
This location is fine if you need a bite to eat-- I mean, it's Steak 'n Shake-- but if you find yourself waiting at the end of a long line here on a busy weekend, just take the time to walk up to Olly's or something. You'll actually save time by going that far out of your way, believe it or not. This place is not worth the wait under ANY circumstance.
The Downtown Steak 'n Shake really is the worst I've been to in this city. They have a cop dividing customers between dine-in and carry-out most nights, since there aren't any employees capable of doing this(?) and they're very slow to take care of you at the register when you're ready to leave, and let THAT line get backed up. There are better diners nearby with a more interesting atmosphere, slightly better service and tastier food.
This location is fine if you need a bite to eat-- I mean, it's Steak 'n Shake-- but if you find yourself waiting at the end of a long line here on a busy weekend, just take the time to walk up to Olly's or something. You'll actually save time by going that far out of your way, believe it or not. This place is not worth the wait under ANY circumstance.
18.10.2017
Did a good job serving a huge crowd quickly. I went during a large event, so my experience may not be representative, but it wasn't terribly clean. Food tasted great.
30.08.2017
I came in at 2am because it's one of the few places open when I'm awake (overnights). I tried the new prime steakburger expecting it to be okay at best because it was busy and they had a normal 3-person skeleton crew. I don't think I've ever had a burger with lettuce as fresh and crunchy as that on a sandwich. Like, at 2am, I somehow got a burger that I honestly think is as good if not better than what I've been eating at five guys. The table service was not good, though. Still, I'm giving a 5/5 just for their grill guy still putting great care into a burger on a late night with a bit of a rush coming through.
Ram Restaurant & Brewery (4 min)
140 South Illinois Street, Central Indianapolis, IN 46225
Reviews17.12.2017
In the heart of downtown Indy, this place was very busy and still had decent service and very good food. The prices are a bit high as expected, but worth it for the tasty food. Large selection of alcohol drinks. Worth a try if you haven't eaten here you should try them. The salad tasted good too. Beer flights are available.
26.11.2017
Have been here before and had great service, but tonight it was obvious the kitchen and staff were off their game. Took forever to get our beers too. Food took longer then average for how not busy the place was. Once we got our food my girlfriends food was burnt. The waiter offered here a free chocolate cake....just to find out they don't have any chocolate cake. Makes me think twice about coming again, when there are other options close by.
26.11.2017
Great service and fantastic food! Personally didn’t have the beer but heard it was phenomenal.
13.11.2017
Stumbled upon this place accidentally and man-oh-man, I am happy we did!! I LOVED the atmosphere. Tvs everywhere, nice setting, the staff were all friendly. The drinks could be a little bit stronger, but the food was absolutely delicious. I oredered the Zesty Chicken Salad and my boyfriend ordered the blackened chicken tacos. Both entrees were amazing!
28.09.2017
My first time here, as I am in Indy for a convention. Great atmosphere. The Indian Blonde is their best beer by far. Very refreshing. Friendly service and good food. Blane was my server and he was very friendly and made good suggestions. The beer pretzels are excellent as well as the chicken sandwich. This is a great place for beer and good food.
Frequently asked questions about The Westin Hotel
What types of rooms does The Westin Indianapolis offer?
The hotel offers Traditional rooms, Deluxe rooms with water view, Executive Suites, and several suite variations including Presidential Double Suite and Director's Corner Double Suite.
Is parking available at The Westin Hotel and what are the costs?
Free parking is listed as a service, but reviews mention a parking garage with a $40/day fee and nearby garages charging $26/day; free street parking is available from 7pm to 6am and on Sundays.
Are pets allowed at the hotel?
Yes, pets including dogs and service animals are allowed on request.
How close is The Westin to major landmarks in Indianapolis?
The hotel is connected to the Indiana Convention Center and is a 7-minute walk from Lucas Oil Stadium.
Does the hotel have facilities for disabled guests?
Yes, The Westin provides facilities for disabled guests.
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