The Cromwell in Las Vegas

There is absolutely no reason to Frequent any business with the Vanerplump name on it. They are all " real housewives" overpriced garbage. Restaurants suck and now the ****** in Vegas give her a hotel. Which sucks even more. Stay away.

Honestly I was very disappointed. There was mold on the ceilings in the shower. The ceiling was rusted and had some unknown dried liquid splashed on it in the bathroom. The wall next to the shower was falling apart and in disrepair. The lighting in the room was very poorly lit. Some is the ceiling lights were working only half the time. While I was gambling the waitress only once came around and asked if I wanted a drink and that was in the morning. I was there for five days. When I arrived to check in I had to find staff in the backroom because they were not at the front counter. Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour. I have been to Las Vegas several times and I can say this was the worst stay of all of them. I had high hope because it advertised well. I realize you are rebranding and remodeling but everything I mentioned should have been cared for by the staff. I assume the same staff will be there when it becomes the Vanderpump so I am doubtful I will stay there ever again. For what it is worth my room number was 735. Maybe someone will see everything I said was accurate and address them for the future guests.

The worst hotel experience. Front desk guy has no personality. Didn’t greet me. The room was awful. Shower was flooding, phone in the room didn’t work. The sinks hot water and cold water were not on the correct faucet. They were not helpful or accommodating. It’s outdated and old. Service is a 0

The room was covered with mold and covered dust on the bed the couch the drinking cups and snacks that provided in the room. Room couldn’t been cleaned or check out to travelers I hope in months. Complained to the staff and mangers and was told that my husband and I will be accommodated for one night stay only to be told at check out time 4am that they were in the middle of a overnight audit and couldn’t get in the system for a update itemized bill but ensure me it will be taken care of. Of course I get a charge three days later by going online checking my credit statement and still no email confirmation on what been charged. Worse experience I ever have.