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171 $
Home2 Suites by Hilton Winston-Salem Hanes Mall in Winston-Salem
🌍 United States, Winston-Salem, 1010 Marriott Crossing Way
● Center: 7 km
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Rooms and prices
2 guests
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Run of House
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Standard Capsule
Shared bathroom
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Standard room
Air conditioning, bath and private bathroom
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Standard Single room
Air conditioning, bath and private bathroom
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Standard Double room
Air conditioning, bath and private bathroom
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3 x
Standard Triple room
Private bathroom
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4 x
Standard Quadruple room
Bath and private bathroom
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6 x
Standard Sextuple room
Private bathroom
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Superior room
Private bathroom
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Deluxe room
Private bathroom
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Deluxe Single room
Private bathroom
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Deluxe Double room
Private bathroom
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Premium room
Private bathroom
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Premium Single room
Private bathroom
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Premium Double room
Private bathroom
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4 x
Premium Quadruple room
Private bathroom
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Description
Hotel opened in 2008. In this hotel 91 room, 5 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: US$75.00 per room per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
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Services and facilities
General
- ATM
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Television in lobby
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Upper floors accessible by elevator
Rooms
- Non-smoking rooms
- Room service
- Fridge
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Microwave oven
- Kettle
Internet
- Free Wi-Fi
- Internet
Transfer
- Taxi booking
Languages Spoken
- English
Parking
- Parking
- Parking nearby
- Free Parking on Premises
Pool and beach
- Swimming pool
- Spa tub
- Indoor Pool
- Beach/pool towels
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Golf course (within 3 km)
Beauty and wellness
- First Aid Kit
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hilton Garden Inn Winston-Salem/Hanes Mall Review - Winston-Salem , United States of America
Map
Reviews
29.10.2025
We checked into our room. The sheets were dirty(Huge stain). I notified the manager that we would like to change rooms. I was told that they could not move us to another room, but instead brought sheets for us to change the bed ourselves.
Also there was only one set of towels. I called the manager again and was told that I could come to get them at the front desk because they had no maid service on duty to bring them up to us.
We have stayed here before and never had this type of experience. I hate that this place has gone down hill.
The manager was not helpful in anyway. Actually he did not care. And they were charging over $ 400 a night
Also there was only one set of towels. I called the manager again and was told that I could come to get them at the front desk because they had no maid service on duty to bring them up to us.
We have stayed here before and never had this type of experience. I hate that this place has gone down hill.
The manager was not helpful in anyway. Actually he did not care. And they were charging over $ 400 a night
19.10.2025
My Favorite Place
The only thing slightly annoying was the alternating brightening and dimming of the ceiling light in the bathroom. It was nice of a staff member to stop by and ask whether we needed anything like towels, cups, coffee.
The only thing slightly annoying was the alternating brightening and dimming of the ceiling light in the bathroom. It was nice of a staff member to stop by and ask whether we needed anything like towels, cups, coffee.
15.10.2025
Little to no entertainment. Also, management is terrible. Our stay was Fri- Sun. When booking the room, I had an old card, but provided them with an updated card once I got to the hotel. Sun morning around 8am (3hrs before checkout), the manager comes knocking on our room door. He automatically goes to assume there’s no money on my card when they charge the card. *Whole time they had never charged the active card * He states “There’s no money on your card. You have 10 minutes to pay or I am calling the police for trespassing.” Completely thrown off, I go downstairs to handle this situation & he admits to charging the old card, which should have been deleted once I checked in Fri. Attitude was very nasty, nice hotel but would never stay again.
25.09.2025
My room was very clean. Property was quiet and neat. I did not like having to park in the back and walk around the building in the dark to check in.
22.09.2025
Great location with easy access to restaurants and shopping. Room was great! Lot's of USB ports,plenty of counter space. Also easy access to the highway.
06.08.2025
Bed is comfortable. Unfortunately, there was loud noise from construction.
22.07.2025
Bed bug - need refund
There was a bed bug in my bed. It was horrible. We had to leave and get another hotel. A manager was supposed to call me today to help me with the refund but I did not hear from them. I request that someone please contact me so that the charge can be removed from my card.
There was a bed bug in my bed. It was horrible. We had to leave and get another hotel. A manager was supposed to call me today to help me with the refund but I did not hear from them. I request that someone please contact me so that the charge can be removed from my card.
28.06.2025
They didn’t clean the toilet and left toilet paper from the last person. When we told the staff the hm came out and handed us a plunger and told us to clean it. We tried calling down but the phones weren’t working either.
02.06.2025
Great Experience.
We came down for AAU and had great experience. We will be staying again pretty soon.
We came down for AAU and had great experience. We will be staying again pretty soon.
07.03.2023
This hotel was nice and very clean and the staff was very sweet.
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Frequently asked questions about Home2 Suites by Hilton Winston-Salem Hanes Mall
How much does it cost to stay at Home2 Suites by Hilton Winston-Salem Hanes Mall?
The cost of living in Home2 Suites by Hilton Winston-Salem Hanes Mall depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Home2 Suites by Hilton Winston-Salem Hanes Mall?
You can book Run of House, Standard Capsule, Standard room, Standard Single room, Standard Double room, Standard Triple room, Standard Quadruple room, Standard Sextuple room, Superior room, Deluxe room, Deluxe Single room, Deluxe Double room, Premium room, Premium Single room, Premium Double room, Premium Quadruple room in the hotel. Please check room availability by choosing your dates
Are pets allowed at Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, pets are welcome at Hilton Garden Inn Winston-Salem/Hanes Mall, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Hilton Garden Inn Winston-Salem/Hanes Mall from the nearest airport?
The nearest airport is Smith Reynolds Airport, located about 20 mins from hotel by car (19.4 km) away.
What’s the cancellation policy at Hilton Garden Inn Winston-Salem/Hanes Mall?
The cancellation policy at Hilton Garden Inn Winston-Salem/Hanes Mall depends on your room type and booking terms.
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