Bentley Hotel in Tashkent

This is truly a good hotel with such lovely facilities!
Major issue though is the AC! They seem to turn off the room ACs at night with the temp going to 28 in the room. When I asked for correction at the first night here, the person at the reception asked us to open the window as they have turned off the Aircon for the floor😕
Apparently they turn it off after 11pm.
I loved this place except this. I have 1 more night here, the facilities are extremely nice, but u can't turn off the Aircon

I checked in around 8pm and was greeted by a staff in the evening shift (I did not asked his name). I asked for a SIM card if I could buy in the morning , he said could offer a free just need to top up tomorrow 9am his colleagues will settle. But early morning I was waiting for 9-9:30 there is no one knew about this . I also asked for late check out, he said could extend only til 1pm unless I will need to settle 50% extra and I agreed coz my flight is 22:30pm but in the morning when I came to settle late check out fee, there is again no one know how to do only they said they will check with their manager . I only stayed one night in Tashkent due to my flight need to overnight transit but the team make my stay very unpleasant and not comfortable. Again , I got a friend who come to visit me just 1hr, but the hotel did not allow and that evening staff again , stop my friend and said he can stay inside my room
Only 3mn, if late than 3mn, he will call my room number or even send someone . he said this is hotel rule . Omg . The way he replied and did were so unprofessional and rude and very fiere like I am a criminal . Until I complaint and asked to meet manager couple times , he agreed to let my friend stay only 1hr and needed to pay a tourist fee.

Bad service , not skilled team and I will never ever come back to this hotel again !