The Code Hotel & Spa in Da Nang

I stayed at The Code Hotel & Spa in Da Nang and was quite disappointed overall. While the hotel markets itself as a 4-star property with a rooftop infinity pool, sky bar, and ocean views, my experience fell well short in several key areas.
Location: 0/10 for convenience. It’s located on Hoang Sa Street in the Tho Quang / Son Tra area, near Man Thai Beach (a quieter, less developed stretch compared to central My Khe). It’s far from downtown Da Nang – expect 15–30 minutes by taxi depending on traffic, with very little within walking distance. No nearby restaurants, shops, or nightlife. If you arrive late at night (as I did), you’re basically stuck – no options for food or anything else nearby. Great if you’re seeking total isolation, but terrible if you want to explore the city easily.
Cleanliness: This was the biggest issue – a very big problem. The room felt neglected. When I moved the bed slightly, an AirPod fell underneath and landed in thick dust and grime that clearly hadn’t been cleaned in years. There was visible hair scattered on the floor throughout my stay, and the towel I placed in front of the shower wasn’t replaced once during my entire visit. The couch was also dirty and stained. These are basic housekeeping failures that shouldn’t happen in any hotel, let alone one claiming 4 stars.
Amenities and other aspects: Breakfast was the one decent highlight – good variety and fresh options most days. The reception staff were genuinely kind and helpful, which was appreciated. The rooftop pool and views are nice in theory, but I didn’t use them much due to other issues.
This doesn’t feel like a true 4-star hotel. I’d generously rate it a 6/10 at best, mainly because of the friendly staff and okay breakfast. If cleanliness, location convenience, and reliable maintenance matter to you, I’d look elsewhere – perhaps closer to central My Khe or the Han River area for better value and fewer surprises.
Hope this helps others avoid similar frustrations!