Orange Hotel in Da Nang

I made a booking a few days before my trip and after a 15 hour bus ride I arrived to check in. After looking at my passport and my booking he showed me a sign saying they're having an issue, and couldn't host me. He told me to cancel my booking and go find somewhere else. Terrible service and treatment, be warned.

Rooms infested with insects.
Stains on towels.
Stains on the beds.
Windows leaking and not closing.
Should be a 1 Star hotel.
I regret not reading the reviews before I booked.
You can get way better hotel for about the same price.

In spite of the glowing reviews of other guests, my experience was very different. The room was dirty when we checked in. There was hair and sweet wrappers in the space between the beds and when intild Reception, they said I would have to wait to inform the housekeeping the next day. PLEASE NOTE THAT THIS HOTEL DOES NOT HAVE A RESTAURANT. No Room service either. You have to walk a good 10 to 12 minutes to find something to eat in the morning. In spite of booking a twin room, we got one bottle of water, one toothbrush and one water tumbler. Also there are no hand towels provided. The bath towels were old, stiff and torn.
In spite of me paying for the 3 nights I stayed, they informed Booking.com that I didn't check in. I'm not sure why.
The only good thing about this hotel is the location...that is great!
Otherwise a really bad experience. I would not recommend this hotel to anyone and never go there again.