Luani Arte in Shkoder

I had a very disturbing experience at this hotel. The receptionist barged into my daughter's room without knocking, which was completely unacceptable. My daughter was shocked and panicked, trembling from the sudden intrusion. She immediately came to my room, visibly distressed, to inform me about what had happened.

What made things worse was that all her valuable belongings—jewelry and expensive items—were inside her room. The receptionist claimed she entered to check the electrical breaker, but I find it hard to believe. When I confronted her, she simply insisted that she had knocked, which was not true.

This experience left us feeling unsafe and suspicious of the staff's intentions. It was a complete violation of privacy, and I can’t shake the feeling that she may have been attempting to steal from my daughter. Thankfully, I reacted quickly.

I would not recommend this hotel to anyone who values their privacy and security. Management needs to take immediate action to ensure this never happens again.

One of the worst hotels I've ever been to.
I was assigned Room 203 and I liked it at first until I went to use the WiFi.
Everyone was using this room's WiFi.
Please change *all* WiFi password,make them difficult/unique and only give the password to the person in the room that the password was assigned to.