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226 USD
Hyatt Hotel Canberra - A Park Hyatt Hotel in Canberra
🌍 Australia, Canberra, 120 Commonwealth Ave
● Center: 1.2 km
☎ Phone: +61 2 6270 1234Show
✅ Spacious rooms with natural light and large bathrooms praised repeatedly. ✅ Friendly, warm and attentive staff highlighted in multiple reviews. ✅ Historic building with elegant Art Deco design and well-maintained gardens. ✅ Good onsite dining options including a restaurant and bar with quality food. ✅ Facilities such as pool, gym, sauna, and spa receive positive mentions. ✅ Convenient location close to Parliament House and Lake Burley Griffin. ✅ Express check-out and Tesla chargers in the basement noted as valuable conveniences. ❌ Several guests reported noise disturbances at night affecting sleep. ❌ Some maintenance issues like mismatched toilet seats and weak shower pressure observed. ❌ Swimming pool access is offsite, requiring crossing the road, which is inconvenient in bad weather. ❌ Inconsistent service experiences, with some guests noting cold or inattentive staff responses. ❌ Breakfast quality and buffet variety were considered average and overpriced by some. ❌ Instances of cleanliness issues such as spider webs on windows and leftover trash in rooms reported.
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Rooms and prices
2 guests
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Double room
Wireless internet, air conditioning and minibar
Beds:
271 USD
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Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
315 USD
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Heritage Double room
Wireless internet, air conditioning and minibar
Beds:
323 USD
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Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
341 USD
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Heritage Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
366 USD
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Premium Corner Double room
Wireless internet, air conditioning and minibar
Beds:
374 USD
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Park Double Suite
Private bathroom
Beds:
632 USD
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Diplomatic Double Suite
Private bathroom
Beds:
1 200 USD
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Presidential Double Suite
Private bathroom
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Description
Hyatt Hotel Canberra - A Park Hyatt Hotel is a historic 5-star property originally built in 1924 and renovated in 2008. This hotel offers a variety of spacious room types ranging from Heritage Double rooms to Presidential Double Suites, all designed with a mix of classic charm and modern conveniences like air conditioning and WiFi. Guests can enjoy onsite facilities including a restaurant, bar, fitness center, spa, sauna, tennis court, and free bike rentals. The hotel also features amenities such as express check-in/check-out, 24-hour front desk, currency exchange, and free parking. Despite its heritage status, some reviews mention maintenance issues and noise disturbances in certain rooms, but many praise the large rooms, comfortable beds, and attentive staff. The hotel is family-friendly, with non-smoking rooms and facilities for disabled guests, though pets are not allowed. Overall, this property combines a historic setting with modern amenities, suitable for travelers seeking a central Canberra location with upscale services.
Location
Located at 120 Commonwealth Avenue, Hyatt Hotel Canberra is just 6 km from Canberra Airport (CBR). It sits opposite the central Parliament quarter and is within easy walking distance of Lake Burley Griffin, Old and New Parliament Houses, and several galleries and museums. The Promenade Café is only 80 meters away, and the Parking Lot café is 282 meters from the hotel. This location offers convenient access to Canberra’s city center and nearby attractions, making it a practical base for sightseeing and business trips alike.
Tips
- Ask about swimming pool access and WiFi details at check-in to avoid surprises.
- If traveling with family or in groups, confirm all room amenities are provided to match your party size.
- Consider requesting a room away from noisy areas to ensure a quieter night's sleep.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is AU$50.00 (approx. US$36.21) per night. This property accepts debit cards and credit cards Within 14 days after check-out
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, DinersClub, AmericanExpress, JSB, UnionPay
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Services and facilities
General
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Electric car charging
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- Russian
- English
- Italian
- French
- Korean
- Multi-language staff
- Japanese
- Arabic
- Chinese
Tourist services
- Tour assistance
Recreation
- Bike rental
- Hiking
- Sun Deck
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Spa tub
- Indoor Pool
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Yoga
Beauty and wellness
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Family/Kid Friendly
Pets
- Pets Not Allowed
Room virtual tour
Video: Hyatt Hotel Canberra. A Park Hyatt Hotel.
Map
Reviews
18.03.2026
All good, but we may need more information about the swimming pool, wifi ...on the time we check in at the receptionist instead of we have to ask to know.
11.03.2026
We booked a room for three people, but initially found that the room only had two sets of amenities, including bottles of water, slippers, and tea cups. After calling the front desk, the issue was gradually resolved.
There were spider webs outside the windows, which discouraged us from opening them.
The toilet occasionally made unusual noises, possibly when guests in neighboring rooms flushed.
My father went swimming, but the locker would not open when he tried to get his clean clothes. We called the front desk for assistance. A staff member eventually came, but the interaction felt rather cold and lacked any sense of apology, despite the inconvenience my father experienced.
There were spider webs outside the windows, which discouraged us from opening them.
The toilet occasionally made unusual noises, possibly when guests in neighboring rooms flushed.
My father went swimming, but the locker would not open when he tried to get his clean clothes. We called the front desk for assistance. A staff member eventually came, but the interaction felt rather cold and lacked any sense of apology, despite the inconvenience my father experienced.
10.03.2026
I've stayed here many times over a number of years and it never disappoints. Big rooms and bathrooms. Good spaces throughout the hotel. A quiet location but a great spot to go for walks around the nearby lake or to the various galleries and museums that are nearby. Good natural light in most rooms I've stayed in. The restaurant serves a good breakfast and I had a really nice well grilled steak for dinner on this stay. Staff are always friendly and relaxed.
25.02.2026
I stayed at this hotel recently and unfortunately had a very disappointing experience.
I changed rooms twice, yet both rooms had strange noises at night that sounded like cutlery hitting plates. The noise was intermittent but continued throughout the night and seriously affected my sleep. Despite reporting this to the staff, no clear explanation or effective solution was provided. I was only offered another room change or earplugs, which does not address the root cause of the issue.
In addition, there were maintenance problems in both rooms. In the first Room, the toilet seat did not properly fit the toilet bowl — it appeared mismatched and poorly installed, which felt very strange and unprofessional. In the second Room, the shower water pressure was insufficient.
I hope the hotel will take guest concerns about the nighttime noise seriously rather than simply brushing them off. As far as I know, I am not the only guest who has experienced this issue.
I changed rooms twice, yet both rooms had strange noises at night that sounded like cutlery hitting plates. The noise was intermittent but continued throughout the night and seriously affected my sleep. Despite reporting this to the staff, no clear explanation or effective solution was provided. I was only offered another room change or earplugs, which does not address the root cause of the issue.
In addition, there were maintenance problems in both rooms. In the first Room, the toilet seat did not properly fit the toilet bowl — it appeared mismatched and poorly installed, which felt very strange and unprofessional. In the second Room, the shower water pressure was insufficient.
I hope the hotel will take guest concerns about the nighttime noise seriously rather than simply brushing them off. As far as I know, I am not the only guest who has experienced this issue.
24.02.2026
Booked Hyatt to celebrate my birthday and got to check in early, plus the hotel surprised us with some cute chocolates!! Kush at the front desk was really friendly and helpful as well. Definitely willing to go back!
17.02.2026
Serene and peaceful, excellent service, well-trained staff who are warm, thoughtful and attentive.
31.01.2026
Lovely place with a great manager.
I stayed on Tuesday for work, and even though there was a blocked drain during the night, the staff handled it exceptionally well. They immediately changed my room and apologised the next morning, along with offering a complimentary service at checkout.
This is one of the most beautiful hotels I’ve ever stayed in. I will definitely visit again with my partner.
I stayed on Tuesday for work, and even though there was a blocked drain during the night, the staff handled it exceptionally well. They immediately changed my room and apologised the next morning, along with offering a complimentary service at checkout.
This is one of the most beautiful hotels I’ve ever stayed in. I will definitely visit again with my partner.
15.01.2026
Hotel is very old don't look like five stars rest all good
03.01.2026
Had high tea with my mum and sister and it was amazing. The staff are sensational and made sure we had everything we wanted the whole time we were there. Food was amazing both visually and taste. Could not fault anything at all. Will definitely be back again and again.
30.12.2025
The overall ambiance is quite good for Canberra, definitely has that Christmas vibe.
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POIs near hotel
Australians of the Year Walk (9 min)
An outdoor walk celebrating notable Australians recognized annually for their contributions.
Captain Cook Memorial Globe (1.1 km)
A memorial globe commemorating Captain James Cook's explorations, located in Canberra.
National Film and Sound Archive of Australia (NFSA) (1.9 km)
Archive preserving Australia's audiovisual heritage including films, sound, and broadcasts.
Centenary Obelisk (2 km)
An obelisk monument marking Canberra's centenary celebrations.
ACT Memorial (2.1 km)
A memorial dedicated to the Australian Capital Territory, honoring its history and people.
Cafe and Restaurants near hotel
The Promenade Cafe (1 min)
120 Commonwealth Ave, Yarralumla ACT 2600
Reviews05.10.2017
I visited on Sunday for dinner buffett, the restaurant were about 60-70% full, but boy they struggled!
My overall review:
I should have trusted the customer reviews mostly 1-3 stars, not the name value of Hyatt.
My recommendation:
If you are reading this, opt out and go somewhere else. Your money will be better spent elsewhere (you can easily to 2course dinner incl seafood main else where for this price)
Service:
Most of the staff were quite novice and seemed very new/ nervous about what they are doing.
Sophie at the counter (the first person you are greeted by and the last person you see when paying bill) had this weird ego in her attitude and was ingenuine in her customer service. Not a good first impression nor last impression.
The two combined, very awkward, floaty and uncomfortable atmosphere and service.
I made 2 phone calls for my reservation to ensure I get ideal sitting for my mother with limited mobility. upon arrival, we found no reserved for us, but instead they just sat us at any table. When asked about my special request for more accessible table, the answer I got from Sophie "but we havent got anything recorded for you" (not my fault is it?), and just looked at me and waited for me to sit at this table i didnt want to be sitted at. no apology until I implied that I need to be apologised for this.
Just really strange kind of service.
Food:
Their hot food selection is good, and salad variety was good. Tap water only incl in your $75 buffet (no filtered water or tea). Seafood on offer was prawns (good), oysters (okay, small, ive had better at other seafood buffets), crabs (served cold, must be low quality and frozen, almost tasteless)
Cheese section was messy, cheese not replenished, dried up cheese pieced just lying around on the board.
Deserts are quite good, but the desert counter disgustingly unclean. The ice cream scoop holder looked like it hasnt been changed all day (a cheap chinese buffet i went to in usa did better than that)
My overall review:
I should have trusted the customer reviews mostly 1-3 stars, not the name value of Hyatt.
My recommendation:
If you are reading this, opt out and go somewhere else. Your money will be better spent elsewhere (you can easily to 2course dinner incl seafood main else where for this price)
Service:
Most of the staff were quite novice and seemed very new/ nervous about what they are doing.
Sophie at the counter (the first person you are greeted by and the last person you see when paying bill) had this weird ego in her attitude and was ingenuine in her customer service. Not a good first impression nor last impression.
The two combined, very awkward, floaty and uncomfortable atmosphere and service.
I made 2 phone calls for my reservation to ensure I get ideal sitting for my mother with limited mobility. upon arrival, we found no reserved for us, but instead they just sat us at any table. When asked about my special request for more accessible table, the answer I got from Sophie "but we havent got anything recorded for you" (not my fault is it?), and just looked at me and waited for me to sit at this table i didnt want to be sitted at. no apology until I implied that I need to be apologised for this.
Just really strange kind of service.
Food:
Their hot food selection is good, and salad variety was good. Tap water only incl in your $75 buffet (no filtered water or tea). Seafood on offer was prawns (good), oysters (okay, small, ive had better at other seafood buffets), crabs (served cold, must be low quality and frozen, almost tasteless)
Cheese section was messy, cheese not replenished, dried up cheese pieced just lying around on the board.
Deserts are quite good, but the desert counter disgustingly unclean. The ice cream scoop holder looked like it hasnt been changed all day (a cheap chinese buffet i went to in usa did better than that)
14.07.2017
Bad service, incorrect bill and bad food (had the buffet).
15.06.2017
Had buffet $78 each. Cold oysters Kilpatrick. Overcooked, tuff prawns. Salad selection was minimal and basic. Hot food selection was also a let down. The dessert selection made the meal worth while. I'll never eat there again.
27.08.2016
I don't know why my original review was removed but I stand by it. Very bad service, very expensive, thought it was going to be a special place to take my partner for her birthday but how wrong i was. Bad experience. Management called me and asked me to come back and give them a second chance bit as if I would blow another $300 here, what a joke.
21.05.2016
I can say it is one of the best buffet restaurants in Canberra. Good food, good environment and proper service. But we are a little bit disappointed because it has no hot drinks included and plate collection is a bit slow. 這可算是坎培拉最似樣的自助餐, 晚市 $75-85元, 但沒有飲品提供
Cafe «Parking Lot» (4 min)
2 Parkes Pl W, Parkes ACT 2600
Frequently asked questions about Hyatt Hotel Canberra - A Park Hyatt Hotel
Are pets allowed at Hyatt Hotel Canberra?
Pets are not allowed at this property.
What types of rooms are available at this hotel?
Room types include Double room, Double room with balcony, Heritage Double room, Heritage Double room with balcony, Deluxe Double room, Premium Corner Double room, Diplomatic Double Suite, Presidential Double Suite, and Park Double Suite.
Is parking available at the hotel?
The hotel offers free parking, with some guests mentioning a 3-hour free parking section.
Does the hotel have a swimming pool onsite?
The swimming pool is not onsite; guests need to cross the road to access it.
What dining options are available at Hyatt Hotel Canberra?
The hotel has a restaurant and bar onsite. Nearby, The Promenade Café is 80 meters away.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 314 USD The best time to book is July 10, with rates starting from 314 USD
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