Hotel Alpenkrone in Filzmoos

Before I start I find it very strange no one has written a review since 2022, but possibly not many brits especially go here, not sure. So me & my husband decided to do a totally different holiday now our children have fled the nest so to speak & opted for a walking holiday in Austria. We have never been, so when this came up after a trip to the travel agent & some guidance on the area from a neighbour, we booked this hotel offered at the time. On arrival I thought we’d stepped back in time, having up until now done the child friendly beach holidays , but took in and went with it. We were greeted by a lady , not particularly that friendly, but being tired thought nothing of it. We were handed two keys , one was our room and for an extra €70 we could up grade to a different room, told to go and have a look at them both and decide, I mean the view was lovely for the extra money, but no €70 worth when we we were going to be out all day walking & the hotel had perfectly free garden terrace with the same view & it had a bathroom & beds the same as the original booked room, so we declined this one. Our original room was the only one I think in the hotel that didn’t have its own big balcony as such & id say possibly the worst room in the hotel, due to the location above the kitchen, but we were out all day & it was a very early shut down hotel at night, so no problem there, more the staff gathering before and after service below our window, but we were still high enough for it to be no issue. Showers in the bathroom are really good and very powerful. Points before I bore you too much: 1. No air con anywhere in the building or rooms, so gets very stuffy at night, as no window in our room & because outside main entrance, we couldn’t leave it over over night( room 102). 2. Not knowing this as not told at check in , you can request a kettle, so I’d definitely do this next time or take my own travel one, as no access to drinks once breakfast is finished. 3.Food, we were not told the procedure on check in, of once you sit down at breakfast, you have a set menu for your evening meal on a half board basis & you must pick your choice at breakfast for that evening. It was apparently on the info sheet given when we got our key, tired from trip we didn’t read it initially. Choices limited & eat that it go hungry basically! 4. Staff were not particularly friendly, I thought it was because their English speaking was limited , but not the case with others, we felt like we were an inconvenience at times, for whatever reason & we didn’t bother them or ask many questions, just turned up said hello etc and got on with, so not like we kept bothering them. We felt like we’d intruded on them & dare I say it, was it because were British & outnumbered by other nationalities, who knows! 5. Food choices, so everyone one, usually regardless of being a veggie or not & no evidence of catering for Vegans , but not sure on that as I’m not a vegan. Everyone had a starter