Novotel Suites Wien City Donau in Vienna
✅ Spacious rooms with separate shower and toilet areas praised for comfort ✅ Friendly and helpful staff, with several guests noting accommodating service ✅ Convenient location near the U1 metro station and close to supermarkets and cafes ✅ Cleanliness consistently rated highly across reviews ✅ Good breakfast variety served buffet style ❌ Some reviews mention understaffing at the front desk causing delays ❌ Bathroom layout considered awkward by a few guests, especially the small toilet ❌ Hotel can be noisy and crowded due to many families and children ❌ WiFi quality described as mediocre by some visitors ❌ A few guests found the furniture worn and air conditioning inconsistent
Rooms and prices
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Description
Novotel Suites Wien City Donau is a four-star hotel located in the southern part of Vienna, offering 158 rooms across one building. The hotel features several room types including Double Junior Suite, Standard Double Junior Suite, Business Double Junior Suite, and Family Junior Suite, all equipped with air conditioning, soundproofing, and modern amenities like coffee machines and microwaves. Guests appreciate the spacious rooms, especially the separated toilet and shower areas, though some find the bathroom layout unusual. Facilities include a fitness center, children’s playground, and free parking. The hotel provides a restaurant with buffet breakfast served daily from 6:30 to 10:30. Pets are allowed for an additional fee. The service is generally rated highly for friendliness and cleanliness, with some reviews noting understaffing at the front desk. Complimentary coffee and sparkling water in the lobby add a comfortable touch to the stay.
Location
The hotel sits just 100 meters from the Vorgartenstraße metro station (U1), making city center access straightforward with about a 20-minute metro ride. It is close to the Danube River and the Prater park, both within walking distance. The Vienna International Airport is 17 km away, reachable within about 20 minutes by train or car. Nearby attractions include Madame Tussauds Vienna at 783 meters and several restaurants such as Thali - Fresh Indian Food (180 m) and Donaubeisl (250 m). A Billa supermarket is also conveniently located around the corner. Copa Beach is approximately 1.15 km away for those interested in outdoor water activities.
Tips
- Book early check-in if arriving on weekdays, as the staff may accommodate this.
- Bring your own toiletries since bathroom amenities are provided only on request.
- Use the nearby U1 metro station for quick access to central Vienna and airport connections.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 06:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: €29.00 (approx. US$33.63) per pet per day
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Microwave oven
- Kettle
- Free Wi-Fi
- Internet
- Transfer services
- Spanish
- German
- English
- Multi-language staff
- Tour assistance
- Parking
- Parking nearby
- Business center
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Doctor
- First Aid Kit
- Children's playground
- Family/Kid Friendly
- Pets allowed
The nearest beach is located on the distance of 1150 m. It takes 17 minutes To the beach!
Video: Novotel Suites Wien City Donau, Vienna, Austria | Travel With Siya
Map
Reviews
Cleanliness: Very good — rooms are well-maintained and regularly cleaned.
Family-Friendly: Highly suitable for families, with a quiet environment and comfortable amenities.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Novotel Suites Wien City Donau
Are pets allowed at Novotel Suites Wien City Donau?
Yes, pets including dogs and cats are allowed for an additional fee of €29 per pet per day.
What types of rooms are available at this hotel?
The hotel offers Double Junior Suite, Standard Double Junior Suite, Business Double Junior Suite, and Family Junior Suite.
How far is the hotel from the Vienna International Airport?
Vienna International Airport is approximately 17 km from the hotel.
Is breakfast included in the room rate?
Breakfast is served buffet style daily from 6:30 to 10:30 but is not included in the room rate and must be paid separately at the hotel.
How close is the hotel to public transportation?
The hotel is located just 100 meters from Vorgartenstraße metro station on the U1 line, providing easy access to downtown Vienna.

















































