28 Plaza Hotel in Baku

As other users on this platform already said - booked a room through booking, arrived, were kicked because they were at full capacity. Happened during the formula one race weekend

At first glance, the room may seem perfectly decent, but it's not. The shower leaks from every crack. The wallpaper is peeling in the corners. Some of the mattresses are spring-loaded, making it uncomfortable to sleep on (I recommend checking them before checking in). The bed linens are dirty. Not all the outlets work. The room smells of garbage. There was a time when there was no water. There are a bunch of other downsides, like dirty walls and more. It's okay to stay for a couple of days, but not for a week (for example). On the bright side, the entrance and reception area are very nice, with a white interior. The breakfast is rather modest (it's best to arrive early, otherwise you won't have anything left). The location is good, next to Shopping Center 28.

Last Minute cancellation without any reasoning

Horrible hotel with broken reservation system. We had literally booked one hour in advance and spoken to the receptionist who said that had availability. When we arrived they told us they were overbooked and didn't help to find an alternative solution. Happened during F1 weekend - probably to scam tourists.