Penelopa Palace Apart Hotel & SPA

Adorable hotel! We come here every year- nice place, delicious healthy food, clean rooms, great experience! We feel at home here as a family with two kids. The pool is also great and comfortable. Special thanks for Teodor who is part of the lobby bar team, Peter and Reneta who always support us and make our holidays amazing. Always happy to be back!

I love everything about this place.The staff is so nice and respectful.I almost never switch up my order at any place accept at this restaurant because all the food is just wonderful.They improved their cooking a lot over the years.Me and my perants have been coming here for the past 9 years in a row and we don't intend of stopping

We stayed in Penelope Palace, Pomorie for a week in mid June. First impressions were very positive. We were met at the taxi by a porter who took our luggage to reception and then to our room. We were pleasantly surprised that the room/apartment was so spacious. It was immaculately clean and tidy, as was the whole hotel. There was complimentary tea/ Coffee. Breakfast in the dining room was excellent. There was a choice of 8 different breakfasts. All served to us by very polite and helpful waiters/ waitresses. Daniel, in particular, went out of his way to make our wedding anniversary dinner special. The bar staff were also very attentive. I must give Teddy a special mention. The hotel itself was situated straight across the road from a beautiful white, sandy beach. Our only slightly negative point was that the hotel is located slightly out of the way, meaning that it was necessary to get a taxi or bus ( not expensive) to go to the town centre. All in all, we had a brilliant holiday.

5 stars for the overall experience. Rooms, location, service. The waiters have also been great. Especially Daniel has been super attentive. He deserves a raise! Thanks for having us this off-season.

This is a lovely hotel, right across the beach with a great restaurant, super friendly staff who, unlike most other Bulgarians working in hotels, actually love their job! Squeaky clean and great massage. Spa is ok but try the Luga ☺️

This Hotel & it’s Fantastic Location is the Best there is around -they had Excellent Service as well as delicious Food and the entire staff is trained to make sure you feel at home whether you are swimming in the Black Sea or the Beautiful pool at their site you will enjoy being their guests in the very large & super comfortable rooms and restaurant-it’s a Great Deal and a wonderful way to enjoy Bulgarian Hospitality
Kenny G.

We truly enjoyed the restaurant. The chef creates an incredibly delicious menu and the service is top notch.

We went early June so I had a great time in the pool by myself and loved the easy access to the beach. To get around I recommend using the nearby bus where you can buy tickets to central Pomorie for 1.5 leva and 4 leva to Burgas, purchase tickets on board using cash. Although my list of negatives is longer, the good far outweighs the bad and I would happily stay here again, although probably would not recommend for someone’s first time in Bulgaria.

A lot of the bad reviews I read before this made me worried but I’m glad I stayed here.

Good:
Quiet
Right next to the beach
Pool and spa excellent, spa towel provided
Very clean, daily fresh towels and room mopped on a daily basis to get rid of the sand we tracked in
Excellent staff who were friendly and helpful
Lots of space in the room and plenty of mirrors
Convenient drying rack and space for towels
Small but powerful hairdryer
Tv with channels in multiple languages
Extra pillows and blankets in the cupboard
Excellent restaurant
Nearby shop (which is a tad more expensive than others)

Bad:
Shower water smelled a bit strange
Ran out hot water while showering once
Quite out of the way, you will need to be prepared to get taxis and they are expensive for Bulgaria standards (we got the hotel to book these) or bus
Thin walls - I could hear next door talking until 3am on the first night
Toilet not secured properly to the floor and was rocky
Mattress uncomfortable
Bathroom finish could be redone - a bit of an untidy finish between bath and floor due to age