Hotels All-inclusive in Tsarevo

The special event included one evening meal in their beach side restaurant boasted an ala carte menu was more Faulty Towers then Four Seasons

A choice of 3 main meals had to be ordered a full day in advance and wasn't even produced on the day. Complaints were meet with a shrugg of the shoulders and a no English response. Compliment were always understood

Food was varied and there was always something to eat. Drinks were plentiful and, for a lot of the time, served with a smile. Entertainment crew were really good, and did well with limited numbers and resources

Overall Serenity Bay Hotel provides a mid range price TUI SUNEO holiday. There was never any surprise factor in any of the meal times. Staff were efficient but you could never say friendly

This place was great, especially for the money paid. Tv in bedroom never worked properly, not a huge issue for us. We lucked out on the room and had top floor sea view, which was incredible

Don't believe the sign saying 'supermarket' outside the front doors, it's never open, however the nearest big town (go down into the village and follow the waterfront) there's a decent sized shop after you turn left and a lidl soon after that, it's about half hours walk though

Nice place, several pools, several bars, aqua park, animators, good restaurant, playground. A lot of available activities and games with the animation team.

If you are considering visiting this hotel, not only you are going to experience amazing sunrises above the sea, not only you are able to live in relative peace and solitude, but you will also have many, many options of interaction with amazing and energized animators, who are able to provide fun and activities for all day long

The food, accomodation, amination team and many other aspect are excellent! This place has jacuzzi, 2 big pools, SPA, Fitness centre, massages, 3 separated bars (2 on the beach, 1 in the lobby), multifunctional playground and many more!

Hotel Hermes is the place to be! Perfect for both foreign and local tourists! The rooms are clean and cosy, the bar and food are awesome and the animation is simply amazing!

Except for Sundays, when it's animator's day off. One thing really deserving special recognition, is cuisine. If you have kids, you will love it

A wonderful hotel where cleanliness, comfort, and friendly service come together✨✨ everyone should definitely come without a second thought!

The tables in the restaurant are really sticky. * Some days they just forgot to clean the room and to put toilet paper in it

Just want to share my compliments to hotel for great syay and becouse I am a good food lover to share a fotos from Exellent Greek Diner from yesterday! This pictures show all my feelings for our stay!

Awesome place for parents with kids. Good service, clean and nite hotel

The boardwalk in the hotel is falling apart, I personally requested it to be fixed but they changed only half of the broken pieces, the elevators and bathrooms look centuries old

The stuff is friendly and always there to help. However the hotel itself is not well maintained. It requires fresh paint, new furniture and a lot of repairs

* The food is not like in 4 stars hotel. * Managers need to pay more attention to the staff - must be smiling a lot and making the guests feel good, not guilty to be rest in there. * The hygiene is not good at all

The food (we tried only breakfast) was ok, not very good choise of healty meals although

Excellent view and food in restaurant is very good!

The breakfast was very good: it was buffet style and the dining outside by the bay was very enjoyable. They also have their own private beach with chairs and umbrellas, but we never took advantage of that

It's a clean but tired looking hotel with outdated rooms and furniture all around. Great location right on the water. Shallow and sandy, very kid friendly beach. The staff was friendly and helpful

Good rooms with very nice see views. The beds are also very comfortable but if you join them both they get separated and one can fell in between haha, buy some food-holders

The rating is a bit overstated. The idea was good. Organizaciata processes is average. Communication with staff is difficult. Podgotovit them weak.

Hello,there all decided to visit this hotel this summer was abit schocked because there was no reviews for this hotel which was really strange from the hotel we enter the hotel and the first words that she says is that the PARKING IS NOT FREE which is not true u have to pay for the parking 6lv per a day we got the key the rooms look the same on the pictures cleaners clean them everyday which is good...

This is a great place close to the beach. I would definitely recommend this hotel to anyone looking for a cozy place with great food, nice people, and convenient location

Great place with lovely people and delicious food! Love it! We are here for a second time this year and for sure we will come again!

Very cosy place. Nice and friendly staff. Good food. Perfect value

Nice all inclusive hotel, love the food and the location to the beach with private part of it. The kids programs are very entertaining and enthusiastic. If i can go back I'll definitely go there.

There was just one restaurant and one bar for the all 3 buildings. There were ~3 people servicing the buffet (no self service due to COVID). The line for the food was getting enormous in the most busy hours

Nice place. Use all inclusive option

The hotel has 2 separate pools (each of them had attached a baby pool to it). One is right next to the restaurant 120-180 in depth. The other one was ~100 - very convenient for small children

One morning I simply decided that I would rather skip the breakfast than wait in the line. No ice cream was offered at any of the meals and we rarely had fruit with the afternoon snack

The apartment wasn't bad (definitely not luxurious); the shower needed to be changed; the rooms were spacious, but the storage space wasn't enough; we had a lovely, big balcony; the kitchen in the room didn't have any tools, not even cups; they cleaned every 1-2 days; fresh sheets were provided once for the 8 night stay; the air-conditioning was working well