Ensana Aquahouse Health Spa Hotel in Saints Constantine and Helena
✅ Multiple pools with varying temperatures, including six indoor and five outdoor pools, praised for cleanliness and maintenance ✅ Spacious, clean, and modern rooms with comfortable beds and some with terraces or balconies ✅ Friendly and professional staff, especially noted in housekeeping and spa services ✅ Varied and fresh breakfast and dinner buffets including Bulgarian and international dishes ✅ Family-friendly features such as kids’ club, animation programs, and pools with slides ✅ Free towels provided for pools and beach ✅ Well-equipped spa with several saunas, steam rooms, and Turkish bath ✅ Complimentary minibar during some stays ❌ Limited availability of sun loungers at pools and beach, with some guests reserving spots early by placing towels ❌ Some reports of unpredictable room sea views, e.g., side sea view instead of direct sea view ❌ Issues with food quality in some restaurants and crowding during breakfast ❌ Inconsistent staff responsiveness regarding special requests and hygiene issues, including reports of bed bugs and indifferent reactions ❌ Parking spaces are limited and can be difficult to find ❌ Some guests found entertainment options lacking during their stay ❌ Crowded beach area and small number of sunbeds on the beach ❌ Some facilities such as the hot spring require guests to bring their own towels
Rooms and prices
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Description
Ensana Aquahouse Health Spa Hotel is a modern 5-star resort built in 2022, located in the park zone of the Sv. Konstantin i Elena resort. The hotel offers 411 spacious rooms across an 8-story building, with a variety of room types including sea, pool, garden, and park views, and options with balconies. Guests have access to six indoor pools and five outdoor pools with free sun loungers, umbrellas, and towels, plus a public sandy beach just 50 meters away with complimentary beach amenities. Dining options include two restaurants and four bars with some included in the UAI+ program, alongside paid Asian and grill restaurants. The spa center features several saunas, steam rooms, and a Turkish bath, with massages and beauty treatments available at extra cost. The hotel is family-friendly, providing facilities like a kids' club, animation programs, and babysitting services. Free Wi-Fi, parking (limited), and car rental are also available. With a rating of 9/10, it is praised for cleanliness, service, and comfortable accommodation.
Location
Situated in the Sv. Konstantin i Elena resort, the hotel lies just 50 meters from a public sandy beach on the first coastline, where sun loungers and umbrellas are complimentary. The Varna airport (VAR) is approximately 15 kilometers away, making transfers relatively short. Nearby dining venues include Restaurant Koleloto at 97 meters, Complex Papagal at 247 meters, and Happy House restaurant at 260 meters. The hotel is integrated into a green park area, offering a tranquil environment while maintaining close proximity to the sea and local amenities.
Tips
- To secure a sun lounger by the pool or beach, arrive early as many guests reserve spots with towels overnight.
- Request rooms with direct sea views in advance to avoid side views.
- For spa visits, bring your own bath towels, as some thermal pools do not provide them.
- Lastly, parking spaces are limited; consider arriving early or arranging alternative transport.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €45.00 (approx. US$51.95) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Heating
- Newspapers
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Room service
- Cable TV
- TV
- Minibar
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Restaurant
- Coffeemaker
- Free Wi-Fi
- Multi-language staff
- Billiards
- Sun Deck
- Parking
- Swimming pool
- Beach facilities
- Water fun
- Seasonal outdoor swimming pool
- Private beach
- Beach/pool towels
- Next to the beach
- Transfer to the beach (free)
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Sauna
- Spa
- Children swimming pool
- Pets allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 440 m. It takes 7 minutes To the beach!
The distance to the sea is 140 meters
Video: Обзор отеля Aquahouse Hotel & SPA (Review) - цены, еда, номер, SPA, 2022, Болгария
Map
Reviews
The breakfast is fantastic, with Bulgarian and international specialties.
The hotel seems to be primarily geared toward families with children. Accordingly, things can sometimes get a bit chaotic.
The rooms are nice, modernly furnished, with a large TV. We had a room with a terrace. However, the bathroom resembles a studio kitchen. The toilet doesn't have a shower over the toilet. The toilet and shower doors are made of frosted glass.
The room was clean, cozy, and well-equipped. One thing that really stood out was the excellent housekeeping service. The maids were thorough, polite, and made sure the room was spotless every day. Their attention to cleanliness was very impressive and greatly appreciated.
The hotel staff in general were very kind and professional, always ready to help with a smile. Breakfast was fresh and tasty, with a wide variety of options to suit all preferences.
In summary, Ensana Aquahouse is a fantastic choice for a relaxing holiday. I would gladly return and highly recommend it to others
What impressed us the most, however, was the attitude of the team. During our summer stay, we raised a concern, and the management took the time to listen, clarify, and handle everything in a very constructive way. This gave us great confidence in their professionalism and care for guests.
That is why, when we wanted to return for a short break we did not hesitate to choose Aquahouse again. We felt even more welcome this time. Special thanks to Mr. Tamas and the entire team for their kindness and generosity – you truly made us feel valued.
We are happy to recommend Aquahouse and look forward to coming back again!
Unfortunately, several aspects of the experience were disappointing. There aren’t enough sunbeds at the pool or on the beach, and many guests reserve them early in the morning by placing towels, only to leave for hours. This means that by 10 AM, it’s nearly impossible to find a place to sit, and some guests ended up sitting on the grass. The staff doesn’t intervene in any way – I understand they may not want to disturb guests, but the result is unfair and frustrating for others who simply want to enjoy the facilities.
Dinner was also not particularly good, and the main restaurant was extremely crowded during breakfast, which made meals feel rushed and chaotic rather than relaxing.
The most serious issue, however, was that I discovered bed bugs in my bed right before checking out. Even more concerning, another couple we were traveling with also found bed bugs in their room. When I caught one to show the staff, the housekeeper simply said “OK” without any reaction. I told three hotel employees about the issue – two responded with indifference, and only one made an effort to empathize. It felt like the situation wasn’t treated seriously at all.
It’s such a shame, because the hotel has so much potential thanks to its beautiful design and great location and could be a 10/ 10. But with hygiene issues of this level and a lack of professional response from staff, I sadly cannot recommend staying here.
The facilities are also an important aspect and the resort provide quality services.
The rooms are big and beautiful, everything is clean and fresh.
I also appreciate that the hotel provides towels for the pools.
The food was very good and the space big enough to enjoy the meals in peace.
The heated outdoor pools are fantastic – very clean, well-maintained, and perfect for relaxing throughout the day. The pool with the slide was a big hit with the kids, a great touch for families. The wellness area also stands out, offering a wide variety of saunas – all well-designed and fully functional.
The staff was extremely kind and attentive, always ready to help and make your stay as pleasant as possible. The food exceeded expectations: diverse, fresh, and full of flavor.
Definitely a place I would return to and highly recommend to anyone looking for a relaxing and high-quality getaway.
The software is very primitive (the staff).
5 stars are Bulgarian.
The hotel only caters to package holidaymakers.
The staff are lazy and untrained.
The food is a disaster.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Ensana Aquahouse Health Spa Hotel
What types of rooms does Ensana Aquahouse Health Spa Hotel offer?
The hotel offers a wide range of rooms including Standard, Comfort, Business, Superior, Deluxe, Executive, Premium, Suite, Apartment, Studio, Cottage, and Presidential suites, many with views of the sea, pool, garden, or park, and some with balconies.
Is the beach near Ensana Aquahouse free and what amenities are available there?
Yes, the public sandy beach is 50 meters from the hotel and is the first coastline. Sun loungers and umbrellas are provided free of charge.
Are there facilities for children at the hotel?
Yes, the hotel features an outdoor kids’ pool with water slides, an indoor pool, a kids’ club for ages 4-12, animation programs six times a week, babysitting services on request for a fee, and child-friendly amenities such as baby cots and high chairs in restaurants.
Does the hotel provide free Wi-Fi and parking?
Yes, free Wi-Fi is available throughout the hotel. Parking is free but limited in number of spaces.
Is the spa center included in the stay and what services are paid?
Access to the sauna, steam room, and salt room is free. Turkish bath, massages, and facial and body treatments are available for an additional fee.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 193 USD The best time to book is August 24, with rates starting from 177 USD
























































































































