Bel Air Tremblant Resort in Mont Tremblant

Very dissapointed in the experience i had at bel air tremblant... I booked the glass dome and for the price i paid (650$/night) I was expecting a lot more... The attention to details is simply not there. Upon arrival the key box was wide open and the keys left in the door, when entering the dome I noticed opened drawers and cabinets door on the Kitchenet, open cabinets door in the bathroom where they hide all the wires and router, a shower that doesn't drain and leaks heavily inside the room (had to turn the water on and off quickly to simply rinse myself and not flood the room) a 10 feet long strip of fabric with velcro that runs arround the dome left in the middle of the dome, no bucket or anything the wet the stones of the sauna... at the very least the view was nice and i guess the hot tub was working I told the front desk about everything and i was supposed to be contacted by management in 24 to 48 hrs, that's a week ago and haven't heard from them. The bistro was also a fiasco. We were a group of 6, and there was also a table of 2 who came 10 mins after us, they had their food in 30 mins, we had ours in 1h10mins, no coffee refill, nobody in sight, wrong orders, a steak that went from rare to well cooked from one end to the other... Overall would i recommend ? Absolutely not and i think this is very unfortunate. I never write bad reviews but this one deserved it. The staff was also very cold overall (front desk, bistro, and Ekki sushi) On the good side, the food at restaurant Ekki sushi was very good.

The accommodations were great until we discovered a RAT or something other kind of rodent inside the dome rental. Besides finding rodent feces, we heard the little creature scratching at something throughout the night, which disturbed our sleep. I tried reaching out to Bel Air Tremblant, but no one has responded to the email I sent three weeks ago. I wasn't going to post a review, but I thought customers should be aware. Other than that, the staff were very lovely, and the location was breathtaking.

We stayed there over the weekend of October 3-5 2025. Are experience overall was poor. We arrived at 2030 and immediately noticed our 4 pillows and duvet were dirty. I called around 2120 to get replacements. We were told the front desk was closed. We called back in the morning and waited for 2 hours with no update. I called again and this received the replacement duvet and pillows. The unit is off the street so there is no privacy when using the Jacuzzi or hot tub. There are 2 main restaurant in this location (Sushi and Bistro) but they are almost always booked and full so you are better off going to St-Jovite for a good place to eat (consider C'est la vie french restaurant). My wife and I will skip Tremblant Resort next time.