Hotel Bonaventure Montreal in Montreal
✅ The heated outdoor pool on the rooftop garden is frequently praised as a highlight and relaxing spot. ✅ Staff are described as friendly, professional, and helpful, with special mention of front desk employees like Vincent. ✅ Rooms are spacious, clean, and quiet, often noted for comfortable king-size beds and pleasant views of the duck pond and garden. ✅ The hotel's central location with underground city access is highly valued for convenience, especially in cold weather. ✅ The restaurant and bar staff receive positive comments for accommodating families and providing pleasant service. ❌ Some guests reported inconsistent room assignments and cleaning issues, such as missed daily cleaning despite requests. ❌ The pool area lacks staff supervision, leading to overcrowding in the hot tub and safety concerns with children. ❌ Signage for metro and underground access can be confusing, especially after transit system changes. ❌ Parking is expensive with no in/out privileges, which some guests find inconvenient and anti-consumer. ❌ Noise insulation in some rooms is poor, with sounds from hallways easily heard by guests.
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Description
Hotel Bonaventure Montreal is a 4-star hotel originally built in 1967 and renovated in 2007, offering a wide variety of room types, from Economy rooms to Presidential Suites and Apartments, accommodating solo travelers to large families. The hotel features an outdoor heated pool, sauna, spa, and wellness center on the rooftop garden, providing a rare urban green space with views of a duck pond and waterfalls. Guests consistently praise the spacious, quiet rooms with comfortable beds and city or garden views. The hotel has a restaurant offering buffet and à la carte meals, a bar, and meeting facilities. Services include free parking, 24-hour security, concierge, laundry, and a business center. WiFi is available throughout the property, and the hotel is fully equipped with accessibility features. The staff receive high marks for helpfulness and hospitality, contributing to an overall rating of 8.8/10. Pets are not allowed, but service animals are welcome. A fixed deposit is required at check-in, refundable upon departure.
Location
Located at 900 Rue de la Gauchetière O in downtown Montreal, Hotel Bonaventure is directly connected to Place Bonaventure shopping mall and the Montreal underground city. This connection allows easy access to shops, food courts, and public transit without stepping outside, especially convenient in winter. The hotel is approximately 287 meters from the Cenotaph memorial and about 3 kilometers from Plage Jean-Doré beach. The nearby restaurant Kim Foo is just 137 meters away. The hotel’s central position places guests within walking distance of numerous downtown attractions and transit hubs, including the nearby VIA Rail station, making it a practical choice for business and leisure travelers.
Tips
- If you plan to use the pool, bring your own towels as supervision is limited and the hot tub can get crowded.
- When arriving via metro or REM, give yourself extra time to navigate the underground connections as signage is reportedly confusing.
- For parking, consider that there are no in/out privileges; plan accordingly to avoid extra fees.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: American, Continental, Vegan Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of US$180.36 is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, AmericanExpress, Visa, DinersClub, MasterCard
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Linens
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Polish
- Japanese
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 3040 m. It takes 46 minutes To the beach!
Video: Hotel Bonaventure (Montreal) | TripAdventour
Map
Reviews
We ask for daily cleaning and I do remind the staff at the front desk before I leave the room for journey on a day, but we found that the cleaning lady forget cleaning the room and the lady pass the buck that we put the do not disturb sign at the door handler which is not the FACT!
Also we are care about safe at lobby, but we do found tramp coming lobby for a free coffee at self serve coffee machine, hotel need to address this serious problem as soon as possible, I sincerely hope the hotel can read this review seriously and understand my disappointment.
Only suggestion is that they improve their signage for access from the Metro - I think the opening of the REM might have changed routes (corridors in the underground path networj) that are open. After three days we still had not worked it out.
The Expedia listing said in-room microwave. I went to front desk to inquire and the old guy said “I’ve worked here 20 years we don’t do that”. He had no inclination of being helpful. Went to the lady next to him and she sent a microwave to the room. Everyone was so pleasant except for him.
The parking is expensive with no in/out privileges. I already paid $29. Don’t charge me twice if I have to leave and come back. That’s just blatantly anti consumer.
The indoor entrance into the pool is in the deep end. It’s really deep. Difficult to bring my kid to the shallow end.
The biggest advantage is definitely the location. The hotel is directly connected to a shopping mall and the Montreal underground city, which makes getting around extremely convenient—especially in winter. You can access shops, food courts, and public transit without ever needing to go outside, which is a huge plus.
Overall, it’s a practical choice with an excellent location. If convenience is a priority and you’re looking for reasonable value rather than luxury, this hotel does the job well.
The facilities are top-notch — the heated pool is absolutely incredible, and the sauna and jacuzzi were perfect for relaxing after a long day. My room was spacious and very comfortable, with a cozy king-size bed that made it easy to get a great night's sleep.
Another big plus is the hotel's location. It's very well situated and conveniently connected to the underground, which made getting around the city a breeze.
I highly recommend Hotel Bonaventure and would definitely stay here again!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Bonaventure Montreal
What types of rooms are available at Hotel Bonaventure Montreal?
The hotel offers a wide range of room types including Economy room, Standard room, Comfort room, Superior room, Deluxe room, Executive room, Premium room, Junior Suite, Suite, Penthouse Suite, Presidential Suite, Apartments, Studios, and Cottages with various views and capacities.
Is there a pool at the hotel and what is it like?
Yes, there is a heated outdoor pool located on the rooftop garden area, which is a popular and relaxing feature mentioned by many guests.
Are pets allowed at Hotel Bonaventure Montreal?
Pets are not allowed at the hotel; however, service animals are permitted.
Is parking available at the hotel?
The hotel offers free parking, but guests have noted that there are no in/out privileges, meaning you cannot leave and re-enter without paying again.
How close is the hotel to major landmarks and transportation?
The hotel is about 287 meters from the Cenotaph memorial and close to Montreal’s VIA Rail station. It is directly connected to the Place Bonaventure mall and the Montreal underground city, facilitating convenient access to downtown attractions and transit.



































































































































































































