Renaissance Wuhan in Wuhan
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Description
Hotel opened in 2006. In this hotel 295 rooms, 22 floors.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Chinese Buffet [Mon - Sun] 06:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are allowed on request Types of pets allowed: cats Fee: CNY 200.00 (approx. US$29.41) per room per night
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard, UnionPay, JSB
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Vending machine
- Kettle
- Free Wi-Fi
- Airport transportation
- Car rental
- Taxi booking
- English
- French
- Multi-language staff
- Chinese
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Massage
- Steam room
- Sauna
- Spa
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: Renaissance Wuhan Hotel | Wuhan, China | Hotel Review ⭐
Map
Reviews
I often stay at this hotel for work, and I checked in on the evening of April 8th.
1. Upon arrival, two front desk staff, a man and a woman, were both assisting one guest with check-in. One was helping while the other just stood there watching. I waited on the side for 3 minutes before I couldn't take it anymore and asked the person who was just watching if they could help me. It was almost midnight at that point.
2. While checking in, they said they couldn't find my name. After a lot of searching, they finally found my booking using the Pinyin of my name.
3. After finding the booking, they asked if I would accept a 'cat-themed room'. I didn't want it, but they said it was the only double room available, so I was forced to accept.
4. I asked if my room included breakfast, and the front desk said their system was down and they couldn't check.
5. When I got to the room, I found it wasn't a 'cat-themed room' at all, but rather a room specifically designed for guests bringing their cats. It had various cat facilities, and the room reeked of cat odor as soon as I walked in. I still tolerated it.
6. When I tried to connect to the Wi-Fi using my room number and name, it didn't work. I then realized that after I agreed to the cat-themed room, the front desk hadn't done any updates in the system and just gave me a key card – essentially giving me someone else's room. This was incredibly frustrating.
7. I called the front desk and demanded a room change, but there were still no double rooms available. Finally, I was given a twin room. The male staff member at the front desk said the manager on duty would call me the next day to explain and apologize.
8. It's now 8 PM Beijing time on April 9th, and no one has called me to explain anything.
I've truly reached my limit, which is why I'm writing my first ever bad hotel review.
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Frequently asked questions about Renaissance Wuhan
How much does it cost to stay at Renaissance Wuhan?
The cost of staying in Renaissance Wuhan depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 89 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Renaissance Wuhan?
You can book Run of House, Standard room, Standard room with city view, Standard Club room, 1 Bedroom Standard Club room, 1 Bedroom Standard Club room with city view, Standard Single room, Standard Single Club room, 1 Bedroom Standard Single Club room with city view, Standard Triple room, Standard Quadruple room, Standard Quadruple Club room, Standard Double room, Standard Double room with city view, 1 Bedroom Standard Double room with city view, Standard Double Club room, 1 Bedroom Standard Double Club room with city view, Standard Quadruple room with city view, Standard Quadruple Club room with city view, Standard Sextuple room, Standard Sextuple Club room, Business room, Business room with city view, Business Single room, Business Quadruple room, Business Quadruple room with city view, Business Double room, Business Double room with city view, Business Quintuple room with city view, Business Sextuple room, Business Sextuple room with city view, Superior room, Superior Quadruple room, Deluxe room, Deluxe room with city view, Deluxe Single room, Deluxe Single room with city view, Deluxe Quadruple room, Deluxe Quadruple room with city view, Deluxe Double room, Deluxe Double room with city view, Deluxe Double room with view, Executive room, 1 Bedroom Executive room, 1 Bedroom Executive Club room, Executive Single room, Executive Double room, Executive Double room with view, 1 Bedroom Executive Double room, Classic room, Classic room with street view, Classic Single room, Classic Quadruple room, Classic Double room, Classic Double room with street view, Classic Quadruple room with city view, Classic Quintuple room, Classic Sextuple room, Suite, Suite with city view, Suite with park view, 1 Bedroom Suite with city view, 2 Bedrooms Suite, Club Suite, Club Suite with city view, Club Suite with view, 1 Bedroom Club Suite, 1 Bedroom Club Suite with city view, Single Suite, Single Suite with city view, 1 Bedroom Single Suite with city view, 1 Bedroom Single Club Suite with city view, Double Suite, Double Suite with city view, 1 Bedroom Double Suite, 1 Bedroom Double Suite with city view, Double Club Suite, 1 Bedroom Double Club Suite, 1 Bedroom Double Club Suite with city view, Deluxe Suite, Deluxe Suite with city view, Deluxe Suite with water view, 2 Bedrooms Deluxe Suite, Deluxe Single Suite, Deluxe Double Suite with panoramic view, Executive Suite, 1 Bedroom Executive Suite, 1 Bedroom Executive Club Suite, Executive Single Suite, 1 Bedroom Executive Single Suite, Executive Double Suite, 1 Bedroom Executive Double Suite, Presidential Suite, Presidential Suite with water view, Presidential Single Suite, Presidential Single Suite with water view, 1 Bedroom Presidential Double Suite with river view, 1 Bedroom Presidential Double Club Suite with river view, Luxury Suite, Luxury Suite with panoramic view, Apartment, 1 Bedroom Apartment in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Renaissance Wuhan?
Check-in at Renaissance Wuhan is possible from 14:00, check-out is until 12:00.
Does Renaissance Wuhan Hotel have a pool?
Yes, Renaissance Wuhan Hotel has a swimming pool for guests.
Are pets allowed at Renaissance Wuhan Hotel?
Yes, pets are welcome at Renaissance Wuhan Hotel, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Renaissance Wuhan Hotel serve breakfast?
Yes, Renaissance Wuhan Hotel serves breakfast for guests. Breakfast options include Western, Chinese style.
How to get to Renaissance Wuhan Hotel from the nearest airport?
The nearest airport is Wuhan Tianhe International Airport, located about 35 mins from hotel by car (33.2 km) away.
What’s the cancellation policy at Renaissance Wuhan Hotel?
The cancellation policy at Renaissance Wuhan Hotel depends on your room type and booking terms.
Does Renaissance Wuhan Hotel offer airport transfers?
Yes, Renaissance Wuhan Hotel offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
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